Address: | 801 Harlem Ave, Forest Park, IL 60130, USA |
Phone: | +1 708-366-5998 |
Site: | uhaul.com |
Rating: | 3.9 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 7AM–7PM 9AM–5PM |
DA
Dan Eden
These guys suck. They charged me $22.50 for a toll I ran through, but PAID THE SAME DAY ONLINE. I even emailed the receipt from IL Tollway to them, and GOT NO RESULTS. I went to their location and was told to call the disputes department at official Uhaul corporate HQ...after being put on hold for literally 25 minutes, I was told to take it up with IL Tollway. Why would I do that, when Uhaul is the only one who seems to think I didnt pay the damn toll??? Its not logical, you morons... These guys dont care about their customers. Theyre lazy, incompetent, apathetic kids. When I went to the location, there was practically an 11 year old girl working, and her manager was like a 17 year old boy. Yeah, these are the folks I want helping me with my moving truck needs... Get your shit together, Uhaul. Im going with Penske until you do.
MA
Marc Rojas
This facility was on the receiving end of a U-Box shipment that I had loaded in Portland Oregon and delivered to this location as part of a cross country move. We had a few delays and miscommunication with U-Haul customer support and delivery, however this location was able to track down my box, keep me updated of its whereabouts and expected delivery and ultimately took care of us when all other departments gave me the runaround. The owner there was very helpful and they staff made the entire experience much easier to handle.
MA
Mark Romano
Came in to refill a propane tank half an hour before their closing time and they wouldnt sell me because they had already closed the propane area. There were two people working the store and they wouldnt take my money for one of their services during their business hours. Lame.
MA
mark A
Very slow!!! came to fill a propane tank waited over 30min just for some one to come out, they also have a push button sign that does absolutely nothing!! Lady working the counter isnt very friendly!!!
WI
William Cousin
The building is poorly located hard to get in and out the lot is to small limited customer parking. Overall pain in the butt to maneuver in with a trailered vehicle.
JO
John Welborn
not very friendly or helpful staff. They put on the wrong return time and the app tried to charge me double. Dont get me started on the after hours return process.
CI
Cirstin Wilson
Very reasonable pricing. I moved from Little Village to Berkley for about $54. The staff that assisted me was friendly & the overall process went smoothly.
C2
c2sealy
This place is dependable for trucks and reliable as to their projections. Solid business, but these prices... recession isnt over for everyone
AH
Ahmed Hindy
Good service. Small location though so if you are late for pick up theyd lease your truck to someone else!
EV
Everett Gause Jr.
ILENE and COMPANY ARE THE BEST. WILL GIVE UP MILES TO DEAL WITH HER HIGH QUALITY OF SERVICE
LA
Larry Kruse
Large selection of moving accessories, tools, and trucks/trailers. Knowledgeable staff.
CH
Charles Gottlieb
Our reservation was ready and quickly installed. No equipment issues.
DA
Dan Hartman
boxes were expensive and the employees werent very helpful.
SR
srinath madhushanka
Great place to get U-Haul. Nice friendly staff.
MI
Mike Kowal
Good service. Excellent box selection!
T
T Rey
Really need to rework customer parking.
JE
Jerry DeMoll
Rent a truck - fore reasonable money
LU
Luci Ramos
The best place to rent moving truck
AU
audrey brown
Clean truck nice customer service
AN
Antony Gayed
Good service and hitch install
DA
Danie de Beer
Helpful and friendly staff.
JE
Jerome Taylor
Love the self checkout!!
MI
Michael Fallen
Great customer service.
SH
sharona pan
good rental for moving!
JE
Jean-Benoît Baudens
This place is so slow.
PA
Pablo Marin Jr.
No customer parking
FA
Familia Riveros
Easy, fast service.