CubeSmart Self Storage

Address:	143 61st St, Westmont, IL 60559, USA
Phone:	+1 630-960-2700
Site:	cubesmart.com
Rating:	4.7
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 11AM–3PM

Location

Photos 44

Reviews 19

John Cooper

The customer service at CubeSmart is great! Joseph and Karen are friendly and do a wonderful job of answering any questions you have, taking a payment over the phone if need be, and generally making sure your stay is a pleasant one. I had a problem with my overhead garage door which Karen and Joseph both worked repeatedly to resolve. It was eventually determined that my unit needed a new door to solve the issue. The door was ordered and Joseph called to let me know when it had arrived and that it was being installed. I liked the fact that the CubeSmart folks (Nate, Joseph and Karen) stepped up to address this issue, even though the resolution was going to be costly. To me that shows true attention to customer satisfaction and that they are willing to invest in the facility to keep it well maintained. In the end, I like that my unit is safe and secure, my concerns were addressed, and I received great customer service, which I dont take for granted. The best unit without great customer service to back it up is not a good value. In this case, the facility which includes great customer service has been a nice place to do business with and I would definitely recommend using this facility.

Rita Raciak

My roommate, Kathy Tribbey, and I rented unit 360 at this location for 9 years. We decided that we didnt need the items in our unit and had someone pick them up. During this process, we had some problems getting into the unit because we broke the key in the lock at a crucial time when the pickup person was there to view the contents of the unit. The Senior Manager, Jieurka Johnson, was a lifesaver in quickly getting us a new lock and cutting off the old one. She also prorated our rent which helped us a great deal. Jieurka was very friendly, courteous and service oriented during this whole process. We left feeling very good about interactions with her. If we need a storage unit in the future, we will consider using this location again. Thank you, Jieurka!

Keith Dircks

My vehicle broke down while inside the gate, and as I waited for the tow truck, Jieurka allowed me to put my groceries in the office refrigerator so they wouldnt spoil. Jieurka Johnson was very kind to me during a very frustrating occurrence that day. As I waited for the tow truck for over two hours, she offered me water as I waited in the hot sun. Nice lady. Great service. Thanks Jieurka.

John Helms

I made a reservation online and then went to the Westmont location where I met with Shalonda Crosby. Shalonda was professional, knowledgeable and courteous. She explained the entire process and answered all of my questions. I will definitely recommend Shalonda and Cube Smart to family and friends!

Jay A Villarreal

Ms jieurka is one of the most courteous people I have every met. If you wish to do good business she is the one to deal with. They have worked with me and has been very trustworthy the entire time. I will recommend CubeSmart to all my family and friends. Wonderful establishment.

Shemeada Johnson

Ive only bought some supplies that I needed to move, and Joseph Kehoe helped me through my entire process. His customer service skills were impecable. If I ever need to rent a unit Ill be sure to go to him for all my servicing needs.

Bill Styczynski

I have previously rented a storage unit here and needed additional space. Everything was quick, easy, and as promised for my additional unit. Clean and ready to move in. I dealt with Karin Lund, she was very helpful.

Jon Dough

I knew I had found the right place when I walked in the door. Everyone was kind and helpful and quickly got me the storage I wanted. I would recommend this facility to anyone looking to store in the Darien area.

Mark Oles

Very pleasant and professional experience at the front desk. The property is nicely maintained and the storage units are solid, dry, and clean. I highly recommend this location for storage needs.

Rosemary Brooks

Thank you Joseph and Karin for getting me settled in renting a storage cube. Thanks for quickly having the light fixture in my cube repaired so I could move me ASAP!

Craig Thomas

Karin did an excellent job explaining the cost, lease and access to unit. She made the process very easy. Thanks

Douglas Lee

Joseph was very friendly. He helped me get my storage unit. I highly recommend this place.

Stan1 Hallom

The young lady that works the gifts great service mrs. Crosby

Lori Mane

Great service and very convenient!! We will be back.

Abbey Kraus

Great customer service! Joseph was awesome!

Eugene Ridge

Very nice staff. Great value for the price.