Elite Automotive

1206 Russell St, Covington, KY 41011, USA

Address:	1206 Russell St, Covington, KY 41011, USA
Phone:	+1 859-431-3548
Site:	eliteautoky.com
Rating:	4.8
Working:	7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM Closed Closed

Location

Photos 8

Reviews 14

Clinton G

These guys were absolutely amazing. Extremely honest, and very quick turn around. I took in my 93 Chevy Lumina in for some work, I had just bought it for $1000 and it cut out on me and I couldnt get it started again, so I had to get it towed in. First and foremost, their first amazing service is that they offer a free shuttle service, so if you have to drop your car off, they will take you where you need to go, I dont know any other garage that offers this, so that was amazing. Also, it turns out my car needed about $600 work done on it, they had cleaned the parts that had the issue, but to completely fix it, would cost around $600 parts and labor, and they said since its a 20 year old vehicle I might not want to spend that kind of money on it, which they were right, I didnt. They told me they got it running but didnt know how long it would last for. I took the gamble, picked the car up, and I have not had any issues with it. One of the greatest things they have going for them is honesty, and their dedication to your car. Honesty because they could have said that the cost is going to be $600 and it wont run without getting that taken care of, but they were extremely honest and told me it might be ok, but it might not be, but its running right now. Also they called me after hours on a Friday night. It was like 9pm, and he called me because he said he would call that day, and since they are closed on the weekends, he wanted to make sure that I knew the situation and where I stand. I cant say enough about how amazing the experience was, from the free shuttle service to the calling me after hours to the rare honesty that we never encounter in garages these days, these guys were awesome, and I will definitely be back there when my car dies again, and if anyone is doubting this, take a look on facebook because they are there too, and there are a bunch of posts about how honest and awesome they are.

Joshua Rosen

I have been taking my car to your repair shop for a very long time. I ONLY take it to you because I know Im not going to get the run around, telling me I need work done that isnt really necessary, just to inflate the bill. I think your prices are very reasonable, and for the effort you put in to doing the right thing, I feel I have spent every penny well. As for your employees, I just cant give them enough praise! I had never met such professional and kind people in this arena before. I never have to worry about them being nice to my face, and then laugh at how they took advantage of me behind my back. Upkeep of any vehicle is costly, but it is a necessity of life. I have no problem handing that necessity over to your crew.

Jim Brinker

its so nice to do business where your questions arent viewed as a suspicious activity. There exist a total honesty in the air that is comforting. People communicating with you from Kenny and Lance all the way to Paul and Bill. Things get explained to the full and I get options explained to me so that I can make the best decisions. I recommended my sister bring her Avalon here for service last year. Shes been a customer ever since. I havent touched on the "quality" of the service product yet. I have been a printing press mechanic for 38 yrs. I do good work so I know good work. This place does good work. I cant say enough fine things about the people they have. Paul and Bill have the cream of the crop. Im glad I am their customer.

Kelly Gillen

We have been so happy with the service at Elite Automotive. Customer service is top priority, which is so rare for car repair. They fully explain the work, will stop to clarify anything you dont understand and are upfront and honest. They have gone above and beyond for us - we have had everything from oil changes to more significant repair work done - we highly recommend them!

Renee Roby

Ive had two cars worked on here. Theyre the only shop I trust. Both owners and the service manager Lance are top notch. They give you fair deals and work hard to stay within your budget.

Connor Karrick

At first I was afraid, I was petrified. I couldnt take my car for a ride. I was missing a head light, but the service was just right. Yea, the service was just right. Hey, hey.

David Muench

Very thorough inspections and high work quality while remaining trustworthy and reliable. They offer a shuttle service if the work will take a long time. Friendly crew as well!

Christina Rule

HORRIBLE! CROOKS! Never told us about a charge. Did services without our permission then threaten to impound our car if we didnt pay. STAY AWAY FROM THIS PLACE!

greg papajohn

Customer Service and Trust are two things I looked for in a place to take care of my vehicles. Both are high at Elite Automotive and I couldnt be happier.

Bill Stewart

Every time I go there the staff does a great job great service friendly and reasonable if not right they go out of there way to make it right.

Nick Caprino

Great service and reasonable prices. Elite is the most trustworthy auto repair shop that I have come across in a long time.

Michael Bassi

Bill, Paul and Ken at Elite provide excellent, professional service at a reasonable price.

Brian Wolff

I drive 25 miles out of the way to go here. You just cant put a price on trust.

Dale Schneider

They service our truck fleet !! They do a great job for us