Address: | 2000 Declaration Dr, Independence, KY 41051, USA |
Phone: | +1 859-356-4500 |
Site: | store.vioc.com |
Rating: | 4.4 |
Working: | 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–5PM 12–5PM |
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Anonymous User
Absolutly aweful service. only used them twice but I will never use them again. Compared to Quickstop they do not even compare in service or customer care. The first time we used them, they did not use the right tools to take off the oil filter, so it leaked all over my drive way. When we went back the manager would not do anything about it so we had to take it to mazda to fix the problem cause it was done so poorly. Mazda said it looked like whoever changed the oil had no idea what they were doing. The second time (I dont know why we even went back) they charged us an extra fee to take off the skid plate to get to the oil filter, and we got a coupon the next day that offered $20 off your next oil change. QUICKSTOP offeres 7 days to bring their coupons in and they will honor them even after the fact, so we assumed Valvoline would too. NOPE, the manager said, well thats QUICKSTOP, and were not them. We dont do that. We will not use Valvoline again.
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Anthony Pacholek
They are always quick and helpful. My car knowledge is limited, at best. They give great recommendations for services they dont provide and advice on products and services they do offer. A fair price for great service!
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Bill Clark
Great service! Quick service! Ive gone here many times and they take good care of their customers. A little pricey for some things, but for the quick, good service, Ill keep coming back.
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David Alcantar
Like this place a lot, but a little expensive at time and dont like how they try to upsell you as much as they do. But understand they are doing their job.
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Justin Riley
Incredible experience. So fast, not pushy about anything I didnt need or want. Good price, great service...I will definitely be a repeat customer.
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Aminah C
Best guys and gals around! They are the only people I trust with my car. They are so nice and courteous. Highly recommend!
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jason coy
Quick service, nice and polite employees, reasonable prices. What more can you ask from an oil change place.
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LifeOn Adventure
Very fast, no wait, knowledge teamwork
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Hüseyin ÇAKAL
Guys were so professional and nice.
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Jennifer Elliott
Quick, easy in and easy out!
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nikki williams
Always fast and friendly
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Julie Farmer
Quick and friendly