Address: | 1699 Baltimore Annapolis Blvd, Arnold, MD 21012, USA |
Phone: | +1 410-757-9300 |
Site: | extraspace.com |
Rating: | 5 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9AM–5:30PM Closed |
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Norman Lutkefedder
To whom it may concern: Paula, Patricia, Ruby, Ellie, Mike and the other Extra Space Storage employees with whom we have had communication at the Route 50 (B&A Boulevard) location in Annapolis, MD, have always been friendly, courteous, helpful and reliable. We have rented at this location for several years, and a few times before, and have always been very satisfied with the service and assistance we received. The B&A Boulevard, Annapolis, location has always been kept very clean over the years and has just recently had the exterior repainted. We would like to extend a special Thank You to Paula who we have known the longest, and who has provided excellent assistance at all times. We wish Paula and the entire staff all the best for the future. You can be assured that we will return to the Route 50 Extra Space Storage facility whenever we need personal or business storage in the Annapolis and surrounding area. We also recommend the B&A Blvd. location to others in need of storage. Thank you, Norman Lutkefedder
RI
Richard Murphy
The ladies (Paula & Patricia) that run this store are excellent. Great Customer service and really show the customers they care and do everything they can to exceed expectations. You can tell they love there job and are very knowledgeable about there company and there products. The facilty is very nice they just remolded the place and is very appealing and clean. Great location right on Rt 50. When Extra Space hired the Paula and Patricia they got it right they make a great team. Exceeded all my expectations. Wish other facilities I have dealt with in the past were this great. Thanks Ladies!! A very happy customer!
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Kim Castle
I have been renting from Extra Space Storage in Arnold for a little over 2 years now. Moving my belongings into storage at that time, was unfortunately not a very happy time in my life!! However Paula & Ruby were so very nice to me & so accomadating, they made my experience not so bad after all!! I have actually rented a total of 3 units there in those 2+ years. I have been 100% satisfied & would definitely reccomend this particular facility to anyone I know!! Paula & Ruby are definitely assets to Extra Space Storage in Arnold, MD. !!!!! :)
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linwood Battle
Extremely nice lady named Patricia. She was the reason for my return for storage needs. I had previously used Extra Space during a previous move. Even though I ended up using a different facility simply due to geography, this professional and competent representative still had my back , she called and made sure I was set up at my new location and thanked me for doing business with Extra Space Storage. If ever the opportunity arrives I will certainly do business with Patricia again. Regards Linwood Battle jr.
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Warren Mazanec
Like Pete Carrico, Im a multi-year repeat customer. Were former colleagues and I concur with his assessment. Fabulous staff, friendly and no pressure to rent more than you need. Once I drove off and left my unit unlocked. They called me within an hour and when I could not be reached, they locked it for me and left me phone instructions on how to fix. They really care about the customer and what you store on their property. Thank you for great service with a smile.
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Pete Carrico
Im a repeat customer at Extra Space Storage, and this location is perfect for me. I drive by the facility every day on the way to work. Very convenient location. Cleanliness is important, and this place is immaculate. Its also very secure. Im doing a renovation at my home so Ill be going to 84 lumber right across the road from here.How convenient is that?!! The staff are very professional, and pleasant. ~ Pete Annapolis, MD
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J Loukides
The online site was so easy to use. We were able to see animations of what would fit into different sized units so we could choose the exact right size for us. We signed up for a unit online and the office staff contacted us right away and answered all our questions. We stopped in later to see the unit and finish the paperwork and again the staff member was pleasant, knowledgeable and made the entire process so easy.
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Melissa Murphy
If youre looking for a clean, safe and secure storage unit in the Arnold area this is the best. I have rented from the store manager Paula before when she was at the Millersville location as well as the Trout Rd location in Annapolis. She has superb customer service skills and can find a solution to your storage needs within the facility. I have always chosen Extra Space Storage and this facility is no exception.
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Marc Hoffman
My experience with extra space storage was a great one. I was in need if a unit quickly and they were so helpful to find one for what i needed and resonable in price. Patricia was very honest, helpful, and explained everything. She was very professional and curdious to me as a customer. I would recommend if you need a storage unit this is the place to go! I thank them very much!!
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Nicole G
I highly recommend! Paula, the store manager, was very friendly & helpful. I locked myself out of my storage unit and she was kind enough to lend me her bolt-cutters. In addition, once she found out what I was moving (a refrigerator) she insisted I borrow her dolly. Overall, its a great storage facility, in a safe location, with genuinely nice people.
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Bill Morrison
I have rented several units at ExtraSpace and my experience has been wonderful. The customer service is top notch here. Paula was very pleasant and helpful. The storage unit as well as the facility was very clean. I would definitely recommend ExtraSpace to anyone in need of storage.
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Robyn McKay
The staff at Extra Space in Arnold could not have been more helpful and professional. They were very accommodating for my needs and made sure that the rental space was clean and in good condition before I moved my belongings in. They really care about customer service and it shows.
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Justin Brown
I was in the process of moving and needed boxes. Stopped in and they had a good selection of boxes and packing stuff. The manager was very professional, helpful, and polite. She helped me pick out just what I needed. I will return for future storage and packing needs.
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Atlaskish
Great customer service and conveniently located right off 50. This is my second time Ive used this location. Ive never had a negative experience with the staff and the upkeep is spot on. If youre looking for a place to store your items this is the right choice.
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B Smith
Ive had one or more units here for several years. The buildings and grounds are always clean and well lit. The staff has always been professional, helpful and friendly (thats one reason Ive stayed). Id highly recommend this to my friends and neighbors.
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Nate Courts
Will the assistant manager was very respectful and friendly. He made sure I had the right size storage and the right amount of protection for all my belongings that I stored away. I would deff recommend this place to any and everyone with no hesitation.
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Carol Elster
Patricia Went beyond ! She graciously provided physically and intellectual support that was so needed. She reflects your business ideal. Paula has likewise provided the very best care. How very wise to have such a staff.
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Nathan Jones
I recently started renting a storage unit and the experience has been very pleasant. I got the size unit I wanted quickly and was able to move in immediately. The unit itself was in great condition and was exactly what I needed.