Jiffy Lube

Address:	331 Great Rd, Bedford, MA 01730, USA
Phone:	+1 781-275-2776
Site:	mcnewengland.jiffylube.com
Rating:	3.3
Working:	8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–6PM 9AM–5PM

Location

Photos 4

Reviews 16

Salem Taylor

Brought my car in for an oil change. (Thats all I wanted) They pull in and told me I should to this and that because its requires it including the oil change. So I agree to do what they said I needed to do. The next thing I know, my car is leaking fluid. I had my car for over 3 years, I never had an issue. Brought it there once, now all these issues are occurring literally 2 days after. Brought my car be to check it out, they say they cant do anything about it because the part where they worked on was in the front of the engine not the back part where the fluid is leaking, although its all connected. They didnt mention anything about that, but of course found ways to up sale me. I dont trust this place, you shouldnt either.

Andrea Knox

I would love to know why the oil was drained out of my car before I was given my options/prices. I would like to have had a choice to take my car elsewhere, but didnt have the choice as there was no longer oil in my car. I was given a discount after speaking to the manager but still paid nearly $100 for a $75 oil change. Pretty sad that they do this to people. Suggestion: Dont drain the oil until you give the customer their options. Its not like I could have driven away and gone anywhere, so I had no choice but to pay.

Lenny Danh

I read all the reviews and was skeptical, but I went there for my first time today. I went during my lunch hour for an oil change, and I was in & out of there within 15 min! Staff were friendly, fast & efficient. T Gomez was the one taking care of me, and he was professional & helpful. Everything was great, I was pleasantly surprised. I will go there again and hopefully will experience the same great service.

Lauren Koppel

I went in this afternoon for an oil change, and was pleasantly surprised by how speedy, friendly, and helpful all the guys were! I was done in about 10 minutes, and they even helped me install my new lowbeams for free! Ill definitely come back next time my car needs service. :)

Melanie Brown-Lyons

This was a HUGE mistake - they must be under newer management. They are now all about up-selling you. Dont fall for their tricks and in fact dont go here -ever! Your oil change will cost you a week of groceries - AVOID THIS PLACE!

Anonymous User

Slow. Last time I went there I got no service after waiting for 15 minutes, so I just left. The other customers were also waiting and unhappy. Every other time I have gone its taken way too long and has been expensive.

Andrew Weinert

Fast, clean, and I had no problem getting service twenty minutes before they closed. The only slight issue was they didnt see me outside the garage bay and I had to go inside to see if anyone was there.

Craig Martin

Busy location on week days at lunch... they do their best to meet their time quota but they often take a little bit longer. They of course try to over sell you on items - but thats the Jiffy Lube way.

David Resnick

Good for oil change with coupon. Upsell attempts are relentless. Protip - changing engine and cabin air filters yourself is trivial even if like me you are not mechanically inclined.

Sandra Maguire

15 minutes in and out with oil change, carpets vacuumed and tires inflated. Very friendly and fast service all for $52 for high mileage oil change.

Robert Annand

Its a little more expensive than the dealer or your neighborhood shop, but you dont need an appointment, and you are in and out in 20 min or so.

Jelson Cruz

Great customer service. They also will clean your glass and vacuum the inside of your car as well, when you get oil change.

Mark Balderas

If I could give a zero, I would. $65 for a basic oil change. Thats at least $30 too high.

Tyler Gomez

Greatest place ever to get your oil changed. Crew is above and beyond amazing.

Dave Kupfrian

Oil got changed. What more can I say.