Address: | 179 Newbury St, Danvers, MA 01923, USA |
Phone: | +1 978-739-4368 |
Site: | uhaul.com |
Rating: | 3.1 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 7AM–7PM 9AM–5PM |
MA
Mario Rodriguez
This place is poorly managed, to say the least. Linda the manager was very dismissive when we put in our water damage claim several months ago. Uhaul gave me a 1-800 number to call and sent me on my way. After about a month I called to check on the status of my claim in ARIZONA lol (I live in MA), they told me it wasnt found in the system to call the center to follow up. Called several times to discuss with manager, left messages after messages with no return call. I guess she never processed it and for that I will never do business with UHAUL ever again. And the funny thing is I work for a company that always uses UHAUL for relocating their employees for constructions projects across the country, and Ive let the HR manager know and currently searching for an alternative moving company. Bad service equals big losses (but UHAUL probably doesnt care anyways). No one is probably ever going to read this and so Ill take it for what it is, simply venting.
PA
Paula Bent
Absolute worst company. I reserved a truck through the website two days in advance for 8:30AM. They call me 12 hours later and say they cant provide what they promised, but they do have a truck 20 miles away if I want it at 6:15 pm. and if I want that one I can pay the mileage difference? Terrible service, totally unapologetic, not willing to help or work anything out at all....
DA
Daniel Musker
I came two minutes late to put two things and the staff were very rude and wouldnt let me in for even a minute but they let another guy unload a whole truck... very ignorant staff they do not deserve the jobs they have Ill be moving everything out tomorrow
AN
Antonio Venezia
poor service, had to wait 20 minutes before anyone showed up to help and were virtually no help once they did show up.
NO
Norman Zimmermann
A great place friendly and helpful people and honest.
JO
joshua matthews
Great staff, helped alot even during a snow storm
CO
connor doyle
Decent service would recommend
DA
Dave Houghton
The employees are nice