CubeSmart Self Storage

Address:	15 Hale St, Haverhill, MA 01830, USA
Phone:	+1 978-372-4573
Site:	cubesmart.com
Rating:	4.5
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 11AM–3PM

Location

Photos 70

Reviews 25

Chris Rabbit

If I could give these people zero stars I would. asked specifically for them not to call me today after checking prices with them repeatedly and had a note put on my reservation not to call me and to contact me by email only to have a representative from this location call me in no less than three hours. They dont care if I was in class if I was in a medical appointment or in court and they wont care about you either. Save yourself the time and effort and go with a different storage company. oh and by the way they advertise prices a lot lower than they actually are- they say you get your first month half off and then tag a half a month administrative fees on to it and make you pay for an additional $12 a month in insurance.

Sarah Gramstorff

The price was the best compared to all the other storage facilities around and the check in process was easy. However there was not a large selection of units in the size I needed on the first floor. The elevator in the front is a freight elevator and is broken and being serviced at least 3x a week forcing everyone to use the back entrance and other elevator that might not be convienient to your units location. Inside the unit there are two large beams that take up quite a bit of space so in reality my unit is not 10x10 but I am still paying the price for it which I am sour about. In all, its a cheap facility and I wish I went and checked it out before paying.

Susan Berman

Since I rented a storage cube here in October 2016, either the passenger or one of the freight elevators has been broken. When they had to renovate the 6th floor they had "movers" transfer my things from one unit to another, and when I went to pick up my things last week, my $400 headboard was damaged, my $100 ottoman was scratched, and they broke an antique picture worth at least $100. The rest of my stuff was covered in dirt/dust from the construction above it. When I reported this to the manager Debra, she said she would get back to me about a refund. My refund was $114.00, and I was never contacted directly. Unacceptable. I would never use them again.

Eytan Berman

CubeSmart at Haverhill, MA is the perfect fit for my storage needs. The historic six floor building in the heart of town cant be missed with it red stripe around the roof. Two minutes away from 495 down 97, loading docks in the front and back of building allow you to unload quickly into carts or freight elevators. Debra, the general manager is skilled at solving your moving and storage issues. She understands the business and building and is always willing to help. I have storage in other CubeSmarts but prefer the Haverhill location because of recent renovation. There are a huge number of brand new lockers and a new elevator is being installed.

Gerry S

We searched the surrounding local area for storage and found there to be several. From a price perspective, CubeStorage offered the best value. Additionally, s a Veteran, I was able to receive a further discount. Fortunately, we did choose CubeSmart Storage for several reasons: Spacious cube with several sizes available Easy access to our storage cube with loading docks, freight elevators and access for a significant part of the day and night Interior lighting Dollies to move our storage goods And - equally important, staff. We particularly found Deborah (spelling?) great to work with - she is very helpful and pleasant to work with.

Courtney Carroll

My roommate and I chose this location because they had the best prices in the area. The facility is in an old mill building that has been converted to storage which is really cool. The online reservation system was easy to use and when we arrived the unit was all ready for us. The unit was on on on elf the top floors but the loading dock and elevator on the first floor are easy to access and close to each other. The facility also has big rolling carts you can use to transport your items through the hallways to your unit. Overall the experience so far has been great.

deb d

In dire need of storage after a fire destroyed most everything I had, the people at CubeSmart made it one less problem by helping me get what I have left into a safe place for a fantastic price! They were so friendly and helpful, one less thing to stress over when you seem to be consumed by stress! Would recommend the Haverhill site to anyone in need of storage, they cant be beat!!

Jeff W

Fantastic experience. Debbie helped my friend avoid auction and was extraordinarily helpful. You never expect to find a great, caring person on the other line when you call a self-storage location - you get that with Debbie at CubeSmart. 5 stars all the way! Thanks for your kindness Debbie.

Daisy Marie

Very nice staff. Especially the Spanish girl thats always there(sorry forgot your name) shes very nice and polite. There is a lot of activities going on. Looks like people selling their things out of their storage bins but other than that very good place.

Theresa Jean Jacques

Have had storage at this facility for the past 6 months; started off with 2 units then down sized to one. Office staff has always been pleasant including the manager; facilities are kept clean and safe. Highly recommend for long or short term storage.

Dawn Karolides

Wonderful service from Deb. She guided me through the hundreds year old building and how to use the freight elevators. I was in and out in 30 minutes! Clean, a little dark in there and the building is old, but very secure.

Rochelle Perry-Platine

Debra, the General Manager for Cubesmart in Haverhill was very accommodating in helping us find the best solutions for our storage needs. She was very patient and helpful in explaining the options available to us.

Kim Green

This was the best Staff and so accommodating to your needs. Always pleasant. Any issue right on it. Use the Truck no problem I would use this service anytime. They are very responsive when there is a problem.

Patons chips kk123

Great clean and friendly staff. ! I would definitely recommend that you asked for Debra or Jesse. Definitely both very helpful and I would turn anyone that needs storage over to their hands

Mike Murphy

Customer service has been great...gave me everything I needed to make the move less stressful...would recommend CubeSmart and their GM to future customers.

Maria Rogers

Staff is amazing! Best customer service and facilities are great, clean, dry safe and and good lighting. Highly recommend to anyone looking for storage.

jose candelaria

This place is incredibly well orgonized and clean i dint see one pest while I was there.The staff was very help full and made my visit quick and painless.

James Reynolds

A good facility. Very clean, and lots of features I havent seen in other storage facilities. I especially liked that theres access to a moving truck.

Norm Sweeney

Deb was very helpful and very professional, i would highly recommend storing your items at this clean, secure location..

Lenin Rosa

Buena solución cuando necesitas mas espacio

rosa deleon

Debra is just a great help. She definitely made storage experience very easy and stress free. Thank you Deb!

Max McQueen

Debra was extremely helpful and made renting my Storage Unit a great Customer Service experience.

Tito Quirindongo

Debra rocks . Shes so work savvy . We need more people like Debra working throughout haverhill!