Address: | 5000 Wyoming Ave, Dearborn, MI 48126, USA |
Phone: | +1 313-263-4904 |
Site: | twomenandatruck.com |
Rating: | 3.9 |
JA
Jacob Alsaffar
Dont be fooled by their positive reviews they are all fake or posted by their own employees! This company destroyed my couches, destroyed my walls, and dented my TV. I Filed a claim and they never paid me. Make sure you get insurance on the entire move and your valuable possessions (no, not the insurance they offer its bogus). They are supposed to pad and wrap everything according to their contract but they will not. If they did, nothing of mine would have been damaged. Read the contract in its entirety or youll be left in their dusty trail like I was. Even after violating their own contract they will still not honor it so there may not even be a point to read it. Go with these guys and youll end up in small claims court like me. There were so many other things wrong with this company like the fact that the workers were taking breaks on the job while I was paying about $100/hr, and the fact that the owner avoided my calls for about 3 weeks. I am an actual customer and I am a very fair and reasonable person. I gave this company way too many chances to right their wrongs and make amends with me before leading to my filing in the City of Dearborn small claims court. I just wanted people to simply know that they are the wrong company for your move especially if you care about your things. Update (May 2016): It has been about 9 months since I left the review above. As you can see, there is still not a response from the owner. The reason I am leaving a follow up review is because my lease is nearly up and Im moving into a new home. Searching for a moving company again brought these guys up in my google search and just wanted to update anyone thinking about using this company.
CA
Carmen Passement
Pick another Mover! I hired this company to move me from my old house to my new condo, which is only a 15 minute ride away. I had already moved over my entire kitchen and lots of boxes on my own in an attempt to keep the cost down. Movers moved big furniture and 15 boxes, more or less. Move was estimated at 4-6 hours. They send 3 guys, but 75% of work was done mostly by 2 of them. They did not have the necessary tools and I had to run out and buy an Allen wrench (I bought 3). Did final walk through of house before heading to condo and indicated what remained to move. 2 boxes were left behind which I discovered after I went back to the house. Grill could not be moved because propane tank was attached and they said they are not allowed to remove it or move it if the propane tank is attached so thats another item I had to move over myself. My microwave plate was broken and I was not told about it. Heard a crash and when asked what happened, I was told nothing. After the move, I also found damage (scrapes) to 2 of my walls and a cracked corner on my entertainment center. My expensive wooden dining room table and chairs also have scratches on them! I was charged for an 8 hour move! No way it should have taken that long! I contacted the company and spoke with owner/supervisor. I was promised a credit on my credit card which I have yet to receive!
DA
Dante Montana
THE WORST MOVERS!!!i decided to have "two men and a truck" to do the moving for me assuming that it was a reputable company who supposedly cares for their clients belongings. after the movers left i started to uncover the nightmare that they left for me to sort. they damaged every single item they moved ( even items they didnt ). At first i was assured that all the damages would be repaired by Dennis the manager and then the phone calls stopped being answered or returned. unfortunately after many months of chronic eyesores which constantly remind me of the horrendous experience i was left with no choice but to leave this review. i hope that no one ever has to go through the same experience as i did. if you care about your belongings choose someone else. if you think that their insurance means anything, think twice. they dont stand by anything. they are liars and dont stand by anything. unethical beyond imagination!!
CR
Craig DeLeon
My review centers around the high level of customer support/care by the administrative team of Two Men and a Truck. Ashely Allen is responsive to customer needs, willing to work through barriers, and always works to achieve a positive outcome. In addition to the pickup and delivery provided, the level of support to local charitable organizations is unparalleled for a small business. Two Men and a Truck are truly community partners and a moving business that I will continue to refer friends, family, and colleagues to.
MA
makhi luv
Please do not use this company EVER!. The movers were extremely slow, little to no motivation in providing the best service and absolutely no integrity. They appear to be more focused on " extending their work hours" to collect their fee of 115 dollars per hour. WOW! With those rates the service should be exceptional. But If rates were based on quality service ..... this company deserves minimum wage! Please save your money, its simply not worth it. TRUST ME.
DA
dante montana
Sorry Carmen that happened to you too, if you would have just read my review prior to commuting with this despicable company. Good luck getting anything fixed. Call your credit card company to report the dispute before they waste your time makin empty promises like they did to me and just end up with a bunch of eyesores and bad memories around your house
JO
John Proietti
Several of my friends and colleagues have used Two Men and a Trucks services, and were thrilled with their professional, fast work. Ive never seen a company in their industry work so hard to be a such a philanthropic member of their community. They are definitely a notch above all the others.
AS
Ashley Allen
I love working for a company that has amazing Core Values and Customer Service. We sell boxes and packing supplies and offer full or partial packing services. Our commitment is to continuously strive to exceed our customers expectations in value and high standard of satisfaction.
RA
Ray Tejada
Two Men and a Truck is a company very responsive to the customers needs; always offering the most efficient and cost-effective solutions. They also are deeply involved in the community by offering their services to many local non-profits.
KE
Ken Miller
Very professional company to work with. They will go above and beyond to work with you as THEIR customer. In the long-run, they are the best company to work with for ALL your moving needs.
SU
Suzan Gencyuz
Great Service! I got super lucky and got 3 men and a truck and my move was super smooth! The guys were great and placed everything where I wanted it. Steller Service!
RO
Ron Hinrichs
Two Men And A Truck is an outstanding company. As a member of the Dearborn Area Chamber of Commerce, they are reliable and are a pleasure to work with!
BY
Byanca Odums
Two men and a truck is very good company to work for. I have been here for a year and have nothing but good things to say about it.
MA
Matt Demorest
I own a mortgage company and I never hesitate to recommend this company to my clients. Fast, affordable, and HONEST!
MI
Michael Kuentz
A very well run, well organized company with clean trucks and a very professional crew.