Firestone Complete Auto Care

Address:	887 Howard Ave, Biloxi, MS 39530, USA
Phone:	+1 228-207-1082
Site:	firestonecompleteautocare.com
Rating:	4.1
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–6PM Closed

Location

Photos 29

Reviews 16

Trey Glass

Stopped in to get a headlight changed. I bought the part beforehand. I was told that they had to "use their part." When the part finally arrived they pulled my Yukon into the bay only to tell me "everything is fine, both headlights are working." This place didnt look for a cause for the light "dimming" out they just closed my hood and sent me on my way. Granted they didnt charge me anything but what would they charge me for, they didnt do anything. Continued our trip to Texas. When we arrived in Texas I noticed once again that the same headlight was dim again. I took the vehicle to another Firestone in Tyler, Texas. Lo and behold they found a faulty wiring harness or "pigtail" as they called it. You could see evidence of "charring" indicating a short. According to this mechanic, this could have possibly resulted in an electrical fire in the engine compartment resulting in severe damage to my vehicle. After finding this out, I had to come and edit my original review. Never have I had such horrible and unprofessional service at a Firestone as I had at the one in Biloxi, Ms.

Scott Staup

Was in town moving my son who is stationed at Keesler AFB. We drove from NC and his tires were literally falling off the vehicle due to bad rims. All 4 rims needed replacing and Firestone was very patient and my son ended up finding 4 rims with tires on craigslist and Firestone balanced them and installed for us. Never gave us a hard time about not buying new rims from them and service was excellent. Great employees and great service. Even offered to pick my son up from the base if he had needed a ride to get his truck. Would give 6 stars if I could.

randy rogers

Biloxi, MS store, 02.10.2016 just saying I had great service that was very quick. Sam remembers me and all my vehicles and the style of tires i purchased. And no, he didnt have time to look in the computer, he met me at the counter and wasnt by the computer. recognition and greeting do leave a lasting impression. The technician took great care to keep my vehicle clean on the inside.

Chris V

My "Check Engine Light" came on and stopped to have a simple check/scan for codes since Im traveling to Chicago. I was TOLD it would take 3 HOURS for some to look at it. I informed them I just wanted them to check the codes which only takes 2 minutes to do.....once again I was told it would be a 3 HOUR WAIT! GREAT CUSTOMER SERVICE....NOT!!!! Im calling Firestone HQ

Hung Le

Love the service and timing of everything. Brought my Genesis Coupe in for some new tires. I made an appointment 2 hours before going in. Didnt expect them to be ready so fast. Took them maybe 2 hours to get my car done. Great service and everything. Cheap prices compared to other shops. Recommend going here.

Christy Czapla

These guys are awesome! By far the best experience at a shop ever. Good prices, great attitudes, and timely service. They fixed me right up, Ive had my car eight years and its always had a shake but these guys fixed it. Again thanks! ! Ill be back :)

Bill Burkard

Great service & friendly staff! They operate efficiently and honestly. They had my car repaired and got me back on the road. The manager Sam was a tremendous help in choosing tires and he gave me the best advice and pricing on my wifes vehicle

Hannah Brunner

Terrible prices, and then found out they dont have the equipment to even work on my car.

Taylor Johnson

Amazing job! Had a flat and they took care of me in under an hour. Great staff here.

Connie Poppell-Quinn

Good folks... put air in tire and didnt try to sell me anything.... I like that!

Antonio Beltran

Great and friendly staff is always available...

Jeremy Kervin

Opened but not accepting new tire repairs

Vickie L Wooten

Had my car fixed in 2 days. Thank yall