Address: | 8879 S Eastern Ave, Las Vegas, NV 89123, USA |
Phone: | +1 702-364-8326 |
Site: | precisiontune.com |
Rating: | 4.3 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–4PM Closed |
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Benjamin Brodsky
I had recently moved to Las Vegas when my car overheated. As a young female driving a very old car with lots of quirks, I am always apprehensive about finding trustworthy and reliable mechanics. I looked around and found Precision Tune Auto Care. I had my car towed there and the mechanics were able to quickly diagnose the problem and give me a very reasonable price estimate. Additionally, they took my busy schedule into consideration and were able to get the work done in one day. I felt like they were very upfront and honest individuals who gave it to me straight.I really appreciate their consideration of my time as well. My car was back on the road that day. In my past, mechanics have tried to take advantage of me by giving me a list of things that are possibly wrong with my car and that they recommend replacing or fixing (at an additional overpriced expense of course). I did not get this treatment from Precision Tune. Auto Care. Like I said before, I drive a very old car with lots of quirks. They understood that I was just trying to keep my car on the road and addressed the problem at hand effectively fixing the issue. Overall, I felt very comfortable with the knowledge of the staff, service and price. Recently, I had another, more serious problem with my car. I immediately took it back to Precision Tune Auto Care. Once again, the knowledgeable staff was able to quickly and efficiently diagnose the underlying issue. And once again they gave me a very reasonable price. When I say very reasonable, I mean very reasonable! I did my research by looking up parts pricing, talking with my mechanic back home, and obtaining quotes from other shops around town which would have charged me significantly more for the same services. Again, they also took my time constraints and need for a vehicle into consideration and repaired the problem during one of their busiest days of the week. I truly feel that the staff at Precision Tune Auto Care, especially Carlos who I assume is the owner, are very considerate and sincerely invested in the best interest of their customers by providing superior service at extremely reasonable cost. I suspect that most of their business is probably regular maintenance servicing but I highly recommend them for more serious car repairs as well. They had the parts needed available on site for my repairs and I did not have to leave my car there while waiting for necessary parts to be ordered and delivered. Plus the two major repairs together cost me less than $600!!! I have been in many places across the county and dealt with many mechanics. Not often do I feel the urge to write a review (about anything, let alone a car shop). However, with the amazing customer service, great prices, quick turn around time, and overall great vibe I received from the staff at Precision Tune Auto Care; I felt compelled and very confident in writing a review to share my positive experience with any one else in need of car repair. I will continue to go to them for all my service needs during my time in Vegas and have recommended their services to all my friends in the area. I think I should follow this rave review with a disclaimer that I am in no way associated with any of the staff or the company. I had just recently moved from Florida when I first received their services but cannot express how happy I am that I choose this shop out of so many options in the area. Once again, their professionalism, care for customers, and competitive pricing place Precision Tune Auto Care into a category of excellence that not many automotive shops receive in my book! -Teresa
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Mine Self
Carlos was very nice and tactful when working with him. He has a professional demeanor and also fare. Had a few things handled at this auto shop and all I can say is this is the best shop. When the vehicle was being worked on I had a few questions and Carlos had the mechanic come in to help with my many questions. They both took me into the shop to show me whats goin on. One no hidden doors with these guys, they are up front and honest. Two, when (I think his name is Tyson) was showing me whats wrong they also showed me why the problem came about. Thats huge!!! Normally shops just find the issue and not cause. But these guys did. Not only are they good at what they do, the inside of the garage was nice and clean, most others are nasty and oily. It looked almost like a little dealership garage. There was two other members of their team that I couldnt get the names of, but they seemed to work well all together helping and communicating with each other. Happily said I will return more than because of the great workmanship but their professionalism and knowledge.
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Craig Castleberry
Beware, these guys are way over priced and not so sure if they jacked up the price because it was towed there or because they were dealing with a woman before I got involved. 432.00 for a starter when anyone else (besides a dealer) can do it for 289.00. When asked how many hours labor, they said 2.0 hours. When I asked from what source did they get the labor hours, they said All Data. I called my regular mechanic (Auto Specialists, for over 20 years) and asked what the All Data labor hours said, I was told 1.4 hours. I also confirmed this doing a search on line. When I told the service writer that the All Data quote was 1.4 hours, I was then told it is a guide and some BS about special circumstances. He did lower the price 75.00 on the starter, but it was still way over priced. Do your research people. I spent a lot of time in the auto repair business and if it was not towed there by my towing insurance, I would of pulled the job. All I ask from a repair shop is a competent mechanic at a fair price. Needless to say I wont be back.
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tammy wyatt
my husband and I have been in several times over the years. Carlos has always done right by us. he now has both my daughters business and my parents business. I took my car in to have the brakes done. I was prepared to spend the money on a new set of brakes. the brakes were so loud like metal on metal. I was surprised to find out that there was just some dirt in the brakes, we live in a rural area with a lot of dirt. Carlos just blew the dirt out and it didnt cost my anything. he could of easily done a brake job that I didnt need, but he didnt rip me off. its always nice to go into a business and they know your name and everything about your car and they know my needs. THANKS CARLOS
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Nino Falletta
I believe the guys name was Carlos the most disrespectful person I have ever met !!!!After being told we have an appointment by the employee there and driving nearly 30 miles roundtrip to get because we were told they have the facility and equipment to help us ,we were rudely spoken to ,lied to and then when we asked to speak to the person who made us make the trip there on a promise we would be helped we were rudely told to get lost that they were too busy and the manager waved his hand to us to scoot on like we were some kind of garbage ! Please we are senior citizens if you dont want to be treated like this Dont Ever go there!!!!