Address: | 601 Sunrise Hwy South Service Rd, Patchogue, NY 11772, USA |
Phone: | +1 631-823-2119 |
Site: | publicstorage.com |
Rating: | 5 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM |
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Ash Kruger
To whom this may help have the most wonderful experience finding a storage unit. I went in to this location because it has easy access off the main highway. I was going in to inquire information on units because I need to pack stuff away before moving of course and I was met by Angela who was very polite and very upbeat. We talked for a few minutes about what size unit I would need and then she took me to look at a few different sizes. Angela was so kind to me and she has very excellent costumer service skills. I would highly recommend to family and friends to go see her if and when they needed a unit. She was truly great, you could just tell that she loved her job and took great pride with what she does. She answered all my questions and I left with a positive experience at public storage for my very first time. Im pleased to say shes one of a kind and the company shod be proud to have her on board because I know I would be. Thank you Angela for all your help.
MA
Marilyn Brischler
I have been a customer of this location for many years and find Angela and Chris to be outstanding in customer service and knowledge. They are both always happy and eager to help and its a pleasure to see them. The location is well-situated from major highways and is well-maintained since Angela took over the Property Manager role. Both she and Chris are very responsive to their customers requests and do it with a smile. I could easily move to a location closer to my home but it is because of Angela that I remain a loyal customer of this facility. I can only hope that the executive team of Public Storage finally recognizes what great employees they have in Angela and Chris.
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Christine Battaglia
I visited this location yesterday 7/15/2013 and I had the pleasure of working with Angela. I had been going crazy moving all day and ran into an issue and needed a storage unit ASAP . I walked in at 4:50 pm ( I felt horrible considering they close at 5:00pm). Not once did I feel rushed. Angela made sure she went over every detail and tried everything possible to make sure I was making the right choice. She was so helpful and friendly. The location is very clean and secure. Im very happy my horrible day brought me to this location. Couldnt be happier. Thank you Angela !
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Heather Neal
While renting storage space itself is not a fun experience, having such wonderful employees like Angela to help through the process and makes renting from Public Storage very easy. Angela is a real gem and an asset to the company. Always greets me with a smile and happy to help me with my rental, my payments or any questions I may have. Angela even watched me from the door to make sure I got back to my car safely one dark icy evening after making my payment! Thank you Angela, and thank you Public Storage for hiring such a great employee!! (Heather (Raimondo) Neal)
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Mary Pierce
I always have a very pleasurable experience. Angela is an asset to your company. She is very friendly, helpful and knowledgeable. I have asked her many questions and she always has the answer. I enjoy talking with her. She always has a smile on her face and is very kind. I love how she always helps me in a timely fashion since I usually come on my lunch break to pay my bill. Thank you for taking the time to read this. Thank you Angela for always being so helpful and friendly towards me.
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Jacqueline Vergez
Had some billing issues and called the main 800 number. They were unable to help. Once I requested to speak to a district manager they transferred me but said it may take at least 24 hours to hear back. I then called this location directly and had the pleasure of speaking with Angela. She is friendly, professional and was understanding of my frustration. AND she was able to get my billing issues resolved within an hour at which time she called me to let me know. Merci beaucoup Angela!
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Doreen Haiduk
Hello, We are tenants of this location for many years and have had and continue to have a very positive experience. If we have ever needed assistance, the employees are always friendly and take care of everything immediately. The grounds are kept very nicely at all times. Every time we come into the office we are greeted by Angela with a smile & positive kind words. I would recommend this property to anyone looking for storage space. They receive the 5 stars from us !!
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Kathi Davis
My husband and I have been a customer here at Patchogue Public Storage for 2 years.We have had many dealings with Angela .She is truly an asset to the company.Always ready to lend a helping hand and always willing to go out of her way for us.She is always pleasant and very knowledgeable and is truly a pleasure to see. Congratulations on making such a fine choice in having Angela as a representative of this company. We rate this Public Storage with a" 5 star" status.
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Michael Lombardo
The manager Angela has been professional, helpful, and friendly from day one. She has made my experience with Public Storage as seamless and easy going as possible. I give this location 5 stars because of the friendly and professional level of customer service I have received. I highly recommend this location for anyone looking to rent a storage unit. Go in the office and speak with Angela, you will not be disappointed. A++++++++++++++
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Jon Rooney
I just wanted to take a moment to thank Angela our storage representative! She was friendly and courteous and went above and beyond in making our experience a fantastic one! She was very informative and went over every little detail with us and was just a pleasure to work with. The unit was exactly as described - the entire visit to the facility was very smooth! I highly recommend this location to anyone! Ask for Angela! Shes great!!!
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Fred Hofmann
This is the best storage facility around.Its nice that its conveniently off Sunrise highway but the customer service is outstanding. Angela is the sweetest,most helpful manager anyone could ask for. Some people are hard workers but others go above and beyond to make people happy and Angela is one of them.Why deal with others that are cold nasty wasps when you can be at ease and be treated like family here.Its a no brainer...
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Carmela Szymanski
Public Storage needs to Commend-"Angela"..She is bright, knowledgeable, knows her Companies offerings..above all a great Employee. The upstairs units are COLD..not heated.. Some water on floor from roof leaking.. Need more hand trucks/carts for customer usage. Could use some better lighting. These are simple things to address..Im sure PS will. Satisfied..would use again..but bigger unit.. Thanks, Angela.Youre the best..!!
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Dave Evans
Had a bad experience with a storage company where the unit somehow flooded and most of my belongings were ruined. I stopped in here to grab some boxes and explained what happened to Abraham, who then showed me around the facility and a few available units which looked a lot better than the last place I used and had the bad experience. I will without a doubt be here in the future, and definitely recommend.
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Bruce Zirpoli
I would like to this time to praise your stall at this location the property and her staff are the friendliest and most helpful service employees i have encountered in a long time and i felt that you should be advised of this as a result i shall continue to do business with your co, now and in the future again i cant praise them enough you should be thankful for them yours truly Bruce A zirpoli