Address: | 200 Dalton Ave, Charlotte, NC 28206, USA |
Phone: | +1 704-335-7313 |
Rating: | 3.2 |
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Janice Brantle
This was the worst move in history. When I scheduled the move I was assured that this company was professional and experienced. I discussed with the rep that my last moving company intentionally took their time to jack up the cost. I explained to her that I did not want to experience this again. I was assured they were professional. They were not. I had to call them to confirm my move. On moving day they showed up late. I called to see were they were and was told that they were 15 mins away. They showed up an hour later. When I expressed dissatisfaction the mover told me that he could just leave. They showed up with no dolly, not moving equipment , no coverings etc. It took them 3 hours to move 20 boxes 3 feet to an elevator and then to their truck. It took them another hour to break down my bed and put the rest of the stuff on the truck. On the way to my new place they movers decided to go get something to eat delaying the move further. They took another 4 hours to unload my things to the new place. All of my major items were damaged and scratched because they didnt have any tie downs or covers. I had to move a few things myself because they didnt have the proper equipment. When I refuse to pay the overage because I felt that they intentionally took that long to increase the bottom line, they called the police on me. I was forced to pay for a service that they didnt deliver or go to jail. Anyone out there please do not support this business. They are scam artist using the old bate and switch. They bait you with the low cost only to provide you with in experienced movers who intentionally take their time to increase the bottom line. They dont even own their own moving trucks. They rent them from Ryder.
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Anonymous User
Principal Moving stalk called me once I showed interest in an estimate, including both calls and emails. When I emailed them back asking them to discontinue contact, they emailed me a paragraph long email telling me off and correcting my behavior as the customer. I had to tell them to discontinue any further contact, or I would consider it harassment. I would never do business with this company. I do not recommend it to anyone.
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Anonymous User
These guys are GREAT! Fast, courteous service, at a great price. My move went better than planned, everything arrived the way it was put into the truck, and I was happy to tip generously - they deserved it! My estimate was on point, no hidden fees or charges, and the guys were a joy to work with. Thank you so much, I will happily use your service again and again.
ER
erick flash
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