Address: | 1601 E Geer St, Durham, NC 27704, USA |
Phone: | +1 888-680-9038 |
Site: | selfstoragenc.com |
Rating: | 4.9 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 8AM–5PM Closed |
AS
ashley gibbs
This was my first time renting a storage unit and I found the experience to be really easy. I initially ordered a storage unit at the Geer street location and was able to view the storage room that day. Due to a clerical issue, I switched to a different storage unit in Durham that was actually a bit cheaper. Both of the units were clean and well maintained. They gave me a lock for the unit and were very helpful giving me directions to the facility and to my unit. Kristen was really helpful and gave me great guidance on the size storage unit I would need for the belongings in my apartment. As it was my first move, I appreciated her attentiveness to my needs. I have been pleased with my experience thus far.
AL
Alliance Portfolio Group
This storage company is actually really professional, and we have pretty high standards! When we called initially to inquire, the phone rang through to the actual local on-site office, not a national number, which meant we could actually talk details with the person on the phone which was a big help. Katie was really helpful and knowledgable. They have a good system for allocating your access code and storage unit so you can remember it. You can also pay premiums online which is convenient. I really like that I can call and have my questions answered by a helpful person when I need it. I would highly recommend this company for your storage.
TI
Timothy Cozart
Been looking for a storage and I went in on Saturday. The person working... I think her name was Jewel was extremely friendly and explained everything to me and answered all my questions. She wasnt pushy or too aggressive. I was also really impressed with how clean the grounds and the units I saw were! Even though this facility is really not convinient to where I live I dont want to take a chance on finding something closer but the people arent friendly. I will definitely be back when I am ready to get a storage unit... Ms. Jewel is truly a jewel!!
JO
John Thompson
I came in yesterday to ask about somewhere good to eat. There were two ladies there. The black lady was very friendly and made some suggestions on good places to eat. I truly appreciate that considering I was not renting a truck or getting a storage. It is good to see that there are still some people who give great customer service no matter what. If I ever need a storage or truck I will definitely come see Ms. Jewel (I think that was the black ladys name). Thank you Ms. Jewel for being nice, helpful and friendly!!
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Sarah Bill
Security Self Storage made my my moving experience so much less stressful. They are super responsive over email, and in person they are friendly, professional, and helpful. I was set up with my storage unit very quickly, and when I needed to rent another one (after figuring out I needed more space), it only took another 20 minutes and I had immediate access! I would definitely recommend them to anyone who needs storage; theres a great selection of units and reasonable pricing.
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Uncle Jim
We just moved to Durham yesterday (Saturday). I needed to rent a storage unit on Sunday and start moving household goods immediately. Alexa and Jordan were very, very accommodating and rented me an immaculate 10x10 climate controlled unit, with lock, during a 10-minute phonecall. I could not be more satisfied with the service provided by Alexa and Jordan, the condition of my storage unit and the price. I recommend Security Self Storage absolutely.
CO
Connor Kincaid
Great experience moving into my storage unit! Multiple confirmations of move in date prior to my arrival, which was reassuring and took out some of the stress of moving. Bridgette was incredibly friendly and helpful in answering all of my questions about the facility and my unit - overall a very positive experience! Additionally, the facility is very well maintained and seems to be a quite secure environment to keep my stuff.
PO
Portia Maynor
I had no idea what I was looking for in office space. I told Bridgette that when I met her. She seemed to know every detail about every available office and storage space on the property. She asked the right questions at the right time to get me into the perfect space for my nonprofit. Everything happened quickly and professionally. I feel great about the leasing process and my space. Kudos to Bridgette!!
DU
Duncan Dodson
Jessica responded to my web inquiry very quickly and Quentin in the office was extremely professional and helpful in setting up the unit. The property is large, and there are many options/sizes of units. Units are on the ground level and easily accessible, and are nice and standard in size, cleanliness, etc. Close to I-85, nice staff, well-priced; would recommend this place.
MA
Mavis Graham
When I could not get the size storage I wanted at another location, they referred me to the E. Geer St. location. Diedra was very knowledgeable and efficient in setting me up with a storage unit. Very happy to receive the free lock. When we moved the furniture into the unit on a Sunday, there were no hiccups. The unit was move-in ready.
RU
Rusty Myrick
These are the most awesome people to work with. Bridgette at the Geer location worked miracles for me. Bobby at the Cornwallis location went out of his way to find me a unit the size I needed and reserve a truck for my moving day! These two people made my stress over the upcoming move disappear. Thank you both so very much!
AL
Alan Davis
I did business with this company last year and everything went well! The prices were affordable and this is what attracted me to the company initially! This year, I will be doing business with them again! I called today to reserve my unit and spoke with Jordan who was very helpful and knowledgeable.
CO
Cory Cooper
I have been with Security Self Storage in Durham on Geer street for over 2 years now. The location is wonderful, the facilities are always clean and secure. Daniel was very helpful to me as well as the entire staff! I highly recommend this storage facility! I am truly a very satisfied customer!!!
CA
Carolyn Bowles
Ive always gotten good service from this location. Everyone that s worked behind the desk has been friendly and helpful in every way possible. Im very happy with the service I received and I recommend it to anyone who asks me about storage space. Thanks for a great experience!
AM
Amy Shing
After searching for days for a place to store my new RV, I came across security self storage on Geer St. Jessica was very helpful and they were able to match prices I had found at a another storage company. I mostly choose this location due to the ease of parking the RV.
MI
Michelle Waddell-Thompson
I had a wonderful experience Esther was a very nice friendly and knowledgeable lady. I really appreciated all of her help with picking the right size storage unit and U-haul truck. Got everything I needed at this place. You guys are the best.
KR
Kristy McLain
We recently rented a unit at Secure Self Storage. Our experience was great. Katie was very professional and super helpful. We were allowed to view the unit before renting and overall we received excellent customer service.
BR
Bryant Elliott
I had items in storage with a friend owning the unit, so with out warning my family items were sold, however not to blame the storage unit for there agreement,but to be more aware of storage facilities including this one..
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Shinji Urabe
I have used several storage units owned by other companies in Raleigh-Durham area, but here is the best. The staffs are very polite and super helpful. The price is lower. The facility is clean and maintained well.