Time Warner Cable
| Address: | 2321 Scientific Park Dr, Wilmington, NC 28405, USA |
| Phone: | +1 877-566-4892 |
| Site: | timewarnercable.com |
| Rating: | 1.5 |
| Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 9AM–5PM Closed |
Location
Photos 1
Reviews 18
KI
Kimberly Huffman
Every other day all of my services are cut off for at least 2 to 3 hours due to routine maintenance. They cant even do it in the middle of the night when ppl are sleeping they do it first thing in the am when u are trying to drink your coffee and get caught up with the news I dont believe they should get one star but it wont let me write nothing unless I give them one
HE
Heelcather
This company has the worst customer service. They changed the appointment time and wouldnt communicate with us. When we called them, after an hour of sending us to others to talk to and deciding we wanted our money back, the supervisor sent us to another caller that was set on a loop then hung up on us. Do not go with time warner.
DO
Dottie Tighe
I dont understand why some savvy lawyer doesnt do a class action against Spectrum for an unconstitutional MONOPOLY!!!!! I hope I live long enough to see them go belly up! Service and Customer relations are non existent because they have NO competition.
BR
Breina Montalvo
Has got the be the worse company. I am surprised that they have not been shut down. Their advertising is FALSE. They do not provide the services or back the programs they offer. Their representatives spew the lie. RIP OFF
LI
Lionel Weller
Hours say until 7, show up and nobody is here, so I got to drive all the way to Mayfair, after they screwed up my auto draft, congratulations time warner, youre officially the worst business Ive ever encountered.
JO
Jordan Anderson
TWC You suck horrible service another outage you say the last one I didnt get my service restored until a week later an then little less than a month another one hits..horrible customer service all around..
WE
Wendy Kay Diehl
Absolutely wretched. Constantly connected to the Philippines where they were completely incompetant and put on hold three times for over 1 hour and disconnected in the end. Worthless.
KE
Kelsey LaBree
why cant you call the actual store and talk to a real person??? twc has THE worst customer service of all time good job sending all your calls to india and making me hate you
SE
Sean Griffin
Absolutely terrible business. Possibly the worst I have ever encountered. They also raise your price constantly without notifying you. Avoid TWC at all costs.
CH
charls dixi
they lied to me .when I called they said they will bring the price down to the previous bill ,that never happened. Tomorrow I go to cut their service.
FR
Fred R
Terrible customer service. Low speeds for the price. Only succeeding because of the monopoly over our area. Destroying the freedom of the web.
MI
Michael Swart
They are a monopoly and they know it, customer service stinks, there bills make no sense . Some body please give me a alternative.
AA
Aaron Mac
If I had the opportunity to switch to another carrier I would. But they have a monopoly in my area for internet.
DA
Daniel Starrett
you cant even post your hours on your website for people interested in dropping equipment off pathetic.
MA
matt dula
The have the Monopoly on ISP. Its over priced. Customer service is poor.
WI
wilahinely
This is the best cable company ever. Their technicians are so awesome.
DA
Dan Hurley
You guys suck, every time I call to pay the bill no one answers
BO
bob taylor
Screwed up every part of order