Luther Collision & Glass - Fargo

Address:	3215 33rd St S, Fargo, ND 58104, USA
Phone:	+1 701-232-2272
Site:	luthercollision.com
Rating:	2.5
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 9AM–12PM Closed

Location

Photos 27

Reviews 10

Agon

I had my passenger side view mirror smashed in a parking lot and Luther was the suggested repair facility by my insurance company so I went with them. From the beginning I did not have a great experience. I made an appointment to have my vehicle examined and I ended up having to wait an extra 30 minutes once I arrived, on time, for my appointment. After getting my vehicle fixed I noticed that the mirror they put on was not the same as the original one. They told me they would be using a second hand part, which I was okay with, but this wasnt even the same style of mirror. It was noticeably smaller than the original and the glass on the mirror had burn spots from the heater. I took it back and had them look at it, at first the service manager said that it was not possible they had the wrong mirror. But after I asked him to look at the drivers side he agreed to get the broken mirror from the dumpster and compare it. It was not the same mirror so they agreed to replace it again. Since then everything has been okay. But now that it has gotten colder the trim by the mirror that they installed started falling down. Im going to have to take my vehicle back for a third time to get the trim fixed. Something that shouldve been done correctly in the first place.

Neil Solanki

While stopped in Fargo for a single night, I was rear-ended at the intersection of I-94 and 45th street (beware the double right turn on red lanes!). In any case, I immediately began shopping around for quotes on the repair work. I called Luther Collision and they were able to take me first thing the next morning, at 8 am. I met with Richard, who was prompt, concise, clear, kind, and exceptionally friendly. He immediately wrote me up an estimate, took pictures, explained exactly what the damage was and the procedures necessary to fix it. And all this after knowing that I would not be able to stay in town long enough to get the work done at his shop. He even further explained the aftermarket parts market, the OEM parts market, and how insurance claims like mine would work, considering that I would need to get the work completed out of town. I did not have my vehicle worked on here, as I had to leave, but I must give them 5 stars for their promptness, thoroughness, and the exceptional education.

Boyd Wilkie

Walked in for a simple qoute on a door handle, no need to have someone look at a damn door handle to qoute me, but I needed an appointment. I told them it was just a door handle and stated still need an appointment. So I told them Ill go elsewhere. Walked outside called up collision experts Inc., and got a qoute over the phone in seconds. Now thats how it should be, why waste time when its as simple as a damn door handle.

Reuben Jacobs

Rushed the repair. Paint quality was terrible, broke parts and assumed i would not notice. Ended up having my car in there 3 times. They took it for a "test drive" down the interstate as well so really a joy ride. Although this repair was a while ago i would advise people to STAY AWAY

Ryan Sather

I worked with Luther Collision to repair my Civic after a crash and they handled everything quickly and smoothly. There were some issues with a third party piece used to replace an OEM part on my car, but Todd was quick to help me out and make everything right!

connoraxel5

DO NOT take your vehicle here. We had work done, thw axle screws were not tight and fell out while driving, a fire started in the engine and they never told us, and the car has had issues since we took it there.

Andy Hanson

They did a great job, and gave me a discount as one of their vendors made a mistake on a part. It wasnt their fault, but they provided KT anyway. I would highly recommend for glass repair.

Youness Himmi

Quick service, nice reception area. Difficult to setup appointments on their site however.

Marvin Calice

I have had many jobs done there. Each and every job has been flawless.

Jordan Engen

To expensive