Address: | 8661 Main St, Frisco, TX 75034, USA |
Phone: | +1 972-377-0405 |
Site: | serviceking.com |
Rating: | 4.4 |
Working: | 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 9AM–12PM Closed |
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Stan Xhiao
I was surprised... my insurance company gave me this location as one of the options available for repair and I came here due to its convenient location. Although I brought my car in right after the ice storm of December 2013--when the place was overflowing with damaged cars--the service advisor met with me right away, performed an estimate on the spot, arranged for a rental car, and took my keys. I was out the door in a rental within 45 minutes. The repair itself took three days and was perfect, and my car has a three-layer paint (similar to candy-apple) that is notoriously difficult to get right.
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Amazon USA
When i was there in your shop. I was give all reasons not to fix what i saw was imperfect work. After i came home when i opened my truck what i saw was a shock to me. You guys have ZERO quality control on the work you perform. Who ever worked on my CRV should be fired right away. He was so lazy not to put back interiors in proper fashion. Instead he broke internal plastic parts which holds to chassis and did not care to get it replaced. Very poor quality of work. To all other people who are reading this review or who has got hail damaged work done here, go again and check your interiors.
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Anonymous User
My car was in their Frisco shop for less than 2 weeks for a repair after I got into an accident. I got a phone call both Tuesdays, the only Thursday and an email on Saturday to update me on the status of my vehicle. I cant tell you how awesome that was to not have to wonder and worry...they called me. Jared was fantastic and I would recommend these guys 1000x over. Hopefully I will never be in an accident again and require their service, but IF it happens...no question where Im going. Thanks guys!!!
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Chase Dunn
I live in Denton, work in Dallas, but I will take my cars to Service King for as long as I live here. They were so kind to me after someone with bad insurance coverage sideswiped me. Brandon phoned me with updates, helped me talk to the adjustor to approve a longer rental time (there was a fight over my cars "drivability") and answered all my questions. And, of course, my car looks better than new! Im so happy with every step of this process, and its all thanks to them.
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Benjamin Morrow
Excellent to work with, took care of me even when my insurance company over booked me with them. Turnaround and quality was fantastic; Jack Dinsmore was my Service Advisor who provided exceptional service and cared about my position as a client. I highly recommend them and would use them again. My vehicle was a Lexus and I can honestly say I have the same level of trust as I would taking my car to a Lexus Dealership if not more.
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Dollie White
I had a small reck, and yet they couldnt fix it right, so I ended up taking to another car repair place. Highly recommended Honda Lincoln in plano. If you do go here, be sure to read your paperwork, after repairs. Several things they said they fixed, still had original Honda parts. I will say the only thing good about this place was they did have good customer service and returned my calls quickly
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Anonymous User
This was my second experience with the Frisco Service King. Heath was absolutely fantastic about keeping me informed every step of the way and really making me feel like he went to bat for me with the insurance company. The service is always outstanding - both in repair work and communication. It is the only place I want to take our cars for repair and the only place I recommend to all my friends.
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S Boston
I picked my hail damaged car up today from Service King and was really impressed with the work they did to bring it back to new. Brandon was my service advisor and made the entire experience pain free. The communications and updates while the car was there exceeded my expectations and I will definitely do business with them again should the need arise.
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Dina Rae
Cant say enough! I got hit and my panel was out of joint. Service King could have told my anything-cars are not an area of expertise. Jack hit the panel of my car twice and it slipped back into place-the end. I dropped my claim, didnt have to pay deductible, etc. Honest, helpful, and kind! Will go back for all of my auto needs! Dina Rae
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Brian Ruddick
Had my wifes car fixed here last year. These guys are straight forward and transparent. They are completely upfront about cost and time frame. I know they probably pad the expected completion time a little but my wifes car was completed a week ahead of schedule. Should anything happen in future I will be taking my car here.
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Anonymous User
Second experience with this Service King location in 6 months (yes good for them, bad for me). Both times were great. They kept me in loop on what the status of the car was. They fixed damages that were not seen by the adjuster. I received the car looking new. No complaints with the service the have given me.
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Terry Hammond
They were WONDERFUL! Everyone was such a pleasure to do business with. Chris Pak went far above and beyond for me. I thank him for making this entire ordeal easier for me. If you ever NEED help for repair please call on this shop. They had my care ready long before they had estimated.
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Doug Caldwell
First visit to get an estimate only. I called the company service and made an appointment as recommended by AAA insurance agent. Arrived on time waited just a few minutes and then had car reviewed. Agent took several photos and uploaded to computer. Waiting on the estimate now.
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Malissa H
Great place to have your vehicle repaired. Anything no matter how large or small they are FANTASTIC and everyone is extremely nice starting with the receptionist. Chris and Andrew really helped me out a lot and took care of my issue with professionalism. THANK YOU GUYS
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Jose Rendon
Excellent service, excellent work, extremely friendly, and the phone and email updates are awesome. They care about customer quality and it shows. Service was quick. Took about 2 weeks. I had my Qx56 front end fixed there. ( i rear ended someone pretty hard).
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Jonathan Power
Came here to have an issue with my door fixed. The staff could not have been more friendly or helpful. They were very courteous in handling the issue, and extraordinarily prompt in fixing it. Id give more stars if I could. I highly recommend this place.
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Anonymous User
I just had my bumper replaced at Service King Frisco, and I was very impressed. They had my car ready when promised, and they provided great service throughout the process. I would definitely recommend them again.
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Natalia K
I got my car fixed here more than a year ago after getting rear ended, and Im still impressed by their awesome work and customer service. Brandon was very helpful and professional.
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Anonymous User
Excellent service...Heath was excellent and kept me informed on the progress all along. Good quality work. Would highly recommend.
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Anonymous User
highly recommend service king frisco. they have are always super helpful and do great work!
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Ronald Lockard
Replaced a headlight. Great service, done quickly and on time and for a good price. Ron
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Anonymous User
Excellent work, fast and friendly...lots of pride in the job they do.
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Patrick Kieffer
Cool people here. Would recommend this shop.
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James Simms
They do awesome work here