Beneficial Automotive Maintenance
| Address: | 2004 Crystal Dr, Moore, OK 73160, USA |
| Phone: | +1 405-703-1104 |
| Site: | bamyoufoundashop.com |
| Rating: | 4.7 |
| Working: | 7AM–5:30PM 7AM–5:30PM 7AM–5:30PM 7AM–5:30PM 7AM–4:30PM Closed Closed |
Location
Photos 3
Reviews 6
JO
john fullington
My wife brought her vehicle to Beneficial Automotive Maintenance with complaints of steam coming into the cabin through the air conditioner vents. We explained to Angela, the wife who runs the front, that we thought this was most likely engendered from a leak around the heater coil. Angela responded that on G6’s coolant leaks “generally come from the elbows or joints” and they would just have to see once they got the vehicle in. After dropping the vehicle off, Angela called us later that days saying that we had a crack in the radiator which was causing the steam. She went on to say that we needed to replace our battery as well. We paid $619.24 for both items to be replaced. As soon as we picked up the vehicle Friday evening, we tested the air conditioner. It still was blowing steam into the cab. We called the following business day to explain that we were still experiencing the same issues that we originally brought the vehicle in for. Angela said that it sounds like an air conditioner issue and stated that it would be “anywhere from $200-$800" to fix. My wife asked if we could get some sort of credit since this was the original reason that we brought the vehicle in. Angela said no and accused us of not specifying where the steam was coming out of when we first dropped the vehicle off. She said the reason they replaced the radiator was they did not know the steam was coming out from the air conditioner vents. When we first dropped off the vehicle, we had a lengthy conversation with Angela about how the steam comes into the cab and makes my wife cough. There is no way she could have thought that steam was coming out from underneath the hood or any other location. It was a blatant lie in an effort to justify the unnecessary repair they did. Long story short, they charged us $620 to replace a radiator that did not need to be replaced. I have been into this shop a couple of times for minor things like oil changes and Angela has always been caustic, but I could tolerate her because it is close to our house. This is the first major repair we had done there. Needless to say, we will not be going back, and I now have to spend time and energy going through small claims.
JA
Janet Smith
took my car in for oil leak and 615.00 dollars later i still have leak they say something else wrong so i asked why they replaced a part that was not leaking and broke a part i had to buy, they said replaced what they thought was leaking (good answer ha) they need to learn about the dye real mechanics use to find leaks, they said they had eyes to look so guess they have bad eyes. And they also charged me 50% mark up on the parts i called GM and got prices, so really they got them even cheaper then i could so more like 75% mark up. So they wanted to pull transmission and get more of my money and see if they could find the leak so i called my ex husband which is a certified GM mechanic he told them no dont do anything else he would take care of it they charged me enough for nothing. AND by you know those coincidences NOW my air conditioner is blowing hot air THIS IS REALLY WRONG so i dont recommend these people.. i ask the owner Donnie "so im out of the money" and he said look at it like i cleaned your driveway whatever that means other then gotcha money and i really think they let my freon out, my air was working great cold and good until after i picked up my car and driving down the road all of a sudden no cold air hmmm. glad other people had good luck mine was all bad bad bad...
EV
Everistus Akpabio
I read good reviews about this place and decided to give it a go, my car had* electrical issues, needed the power steering ball joints replaced, and also the power window regulator, I thought of getting the car towed to their shop(an expensive decision I would deeply regret until this day) but I was able to jump start and carefully drive it to their shop, dropped it off with the lady and left only to get a call from them 30mins later saying "NO we will not fix your car" I asked them what the reason was they said after a visual inspection they decided they will not fix it because the car has other problems(Duuh! thats why I brought it) and might take some time and money to fix. I figured the steering might be why they backed away( I appreciate the honesty though) and I told them to fix the window or the electrical short, the lady just shook her head and handed over my keys, took the car to another auto shop close to it and they got it fixed. **This is not to discredit them, Im just letting people know what my experience was like.. Im glad I didnt spend money on towing only to be told No, then I would have had to tow it to another shop because of their incompetence **
CL
Claire Oliver
I have a VW New Beetle, a car that characteristically needs lots of repair maintenance. Finding someone to work on VWs is hard enough, and then on top of that, trying to find a reasonably priced mechanic is nearly impossible. These folks solved both problems. Their knowledge about cars is extensive and I notice that after every repair, they take time to put finishing touches on their work to complete it with excellence. They are personable and great about contacting me and advising me - even when it is not to their profit advantage. I am a 24-year-old girl who has a father who loves working on cars, so I have a little background knowledge on parts and labor and cost, however, most maintenance shops dont treat me that way. BAM has never tried to take advantage of me and treats me with respect. I feel like all my repairs have been explained to me very well, and I have also been warned of upcoming repairs to be aware of. Their work is done in a timely manner, as well. I cant say enough great things about these people. Honesty and quality at great price!
JO
Josh Wagner
I have been using Beneficial for about two years now and been incredibly impressed by their professional service and honest work ethic. Donnie and Angela (the owners) are very helpful and always have the time to answer my questions and help me make a wise decision on my older vehicles. Donnie even helped me pick out a replacement van for my family when our old one finally got too expensive to repair. His knowledge of cars is amazing! I call him the "Car Whisperer" because he usually just has to look and listen to my car for about ten seconds and he knows what is wrong! I would recommend them for anything - from new car maintenance to repairing beat up old trucks (which he has done for me as well). They also offer BG Services for routine maintenance, which are great products. Donnie is the best mechanic I have ever known. You wont be disappointed!
LU
LuAnn Light
Beneficial Automotive in Moore A++++++++++ The Best Customer Service Ive ever seen. Very friendly & caring. I highly recommend them. My Daughter needed her battery cables fixed, she was quoted over $300.00 @ a Norman dealership. She had just spent $170.00 on a battery. But then was told that the Norman location didnt have the cables she needed in Stock. I had just received a card & a coupon from Beneficial Automotive in Moore. She & I drove up there, they accepted our coupon, was able to fix her battery cables and the bill was only $45.00. A Christian Business that you can trust. I will definately be taking my car there as well. LuAnn Light
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