Firestone Complete Auto Care

Address:	4151 FM2181, Corinth, TX 76210, USA
Phone:	+1 940-220-7888
Site:	firestonecompleteautocare.com
Rating:	2.8
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 9AM–5PM

Location

Photos 28

Reviews 19

Cortney Allen

I went in to get my tires rotated an oil changed. Two hours into the visit I am told that they cannot rotate my tires because they stripped one of my lugs. They said they would replace it. One hour later they come back into the store to tell me that they cannot put the fourth lug in because of damage to my hub and bearing. It looked as if someone had sanded it down (the metal was shiny and fresh) in order to force a lug into the hole, and a technician admitted that Firestone had done so. The manager disagreed with the technician (who was the one fixing my car!) and said that it was not Firestones fault. I spent three hours in the store and came out with more problems than I went in with. I no longer trust Firestone and now have to pay $450 to get someone else to fix the things Firestone broke.

Lonnie Barrios

I took my truck in for a badly needed alignment. I was sure they were going to find some else wrong with it so they could charge me for more services. When I picked my truck up, I was surprised to see that I was only charged for an alignment and nothing more. They didnt even try to up-sell me anything else. Good experience.

TheGoldenGregorys

This place is terrible. Management is rude for no reason and the techs are lazy and slow. I have had multiple terrible experiences here and for some reason I continue to go back. Well, not anymore. Im going to go to the kwik car down the road. Save yourself from the trouble and bad attitudes, and find a different shop.

Tyler Gregory

Took my truck in to get an oil change. They had my truck in the air for over 2 hours. Terrible customer service so I never went back. The next place I went to get my oil changed said that the drain pan was stripped and that they would not change my oil because it was too risky. This Firestone is absolutely horrible..

Kiera Soderwall

Took my car in to get an oil change. Took over two hours. I have never had it take that long anywhere especially when there were only two other customers there besides me. The people working in the office were super nice. However, I cant justify going back with it taking that long.

Jules DeMarco

Ive gone to this Firestone since they opened. For everything from an oil change to new tires. I need my headlight replaced, and I was quoted $72 for parts and labor. I went to kwik kar down the street and paid $19.95 parts and labor. Maybe its time to find a new shop

Brett Evans

Got an oil change and safety and emissions inspection done for only $65. Family friendly as they have toys for your kids to play with while you wait. Only complaint is that they were so busy I had to drop my car off for a few hours and come back and get it.

Steve Prachniak

Horrible service and every time we go there it seems like we leave with more problems then we arrived with. Not sure why. We visit other Firestones and have never had any problems. It seems like this place has been a disaster since it opened.

James Terrell

Firestone is well... Firestone. Never had a great experience at one. Maybe the service you receive is a product of them being so big? I got an oil change and rear drum brakes replaced. It took 5 1/2 hours.

Sal Gonzalez

I Waited an hour to get my inspection that only took 5 minutes to do. Others customers that came in after me got serviced first until I complained.

Toby Driver

Called just to see if I can install an alternator, and they said nope and hung up. Worst customer service Ive ever experienced

John Martin

They charge my wife $18 to change a lightbulb on the license plate light. Bulbs prob $2 $16 for 2 minutes of work way to go

Carol Newman

Sold me a tire when what I needed was a rim. Not happy. Should have told me I needed a rim instead of just making a sale.

Katelyn Gregory

Bad customer service and took 4.5 hours for an oil change. Never going back.

Elisabeth Stewart

They are polite and get the job done and they treat everyone the same.