Address: | 4419 SW Multnomah Blvd, Portland, OR 97219, USA |
Phone: | +1 503-244-6388 |
Site: | autorepairsportland.com |
Rating: | 4.5 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed |
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Bryn Blomberg
If youre looking for an honest repair shop that does excellent work, this is the place for you! I have gone to Multnomah Automotive twice in the past two years to have work done on my 03 Jeep Grand Cherokee. The first time was to have the radiator and thermostat replaced; the second time was because of an electrical issue that was causing problems when I tried to start the engine. I have nothing but good things to say about this business based on those two experiences. In fact, I plan to take my Jeep in for a third time in the near future for some brake work. The manager and technicians are extremely respectful and, unlike some repair shops I have gone to in the past, do not try to talk customers into unnecessary repairs. Both times I have had my Jeep serviced, they have informed me of maintenance work that could/should be done, but they are also very candid about whether their suggested repairs are necessary or not. In short, they run an honest business and wont talk you into unnecessary repairs just to make a few extra bucks. For example, when they serviced the electrical problem on my Jeep, their initial diagnosis was that either the crank position sensor or the powertrain control module (PCM) were bad. They told me that at least one (and possibly both) would need to be replaced, which would have cost at least a few hundred dollars, but could cost over a thousand dollars, depending on which part(s) needed replaced. However, after spending some more time doing diagnostic testing and working with the vehicle, they were able to resolve the problem without having to replace either part, and only charged me about $100 for labor.
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Dan N
After bringing my car for repair, I was told that the radiator was blown. I accepted the repair, although the price seemed high (~$600). I was then called about the fact that the mechanic has detected a leaky engine due to a blown head gasket. The repair was estimated to $3,500. I pulled my car and brought it to my usual mechanic. I payed $110 for the partial dis-assembly of the old radiator and re-assembly. My mechanic changed the radiator for $250. He did a bubble test of the coolant to verify with 100% certainty that there wasnt a head gasket failure. No head gasket failure. There is some oil leakage but not much. So how do you guess I feel about Multnomah Auto nd their work? $250 vs $3,500 for a repair that wasnt even needed. They even replied to me on Yelp but never justified why my car is still running fine wth a repair costing 95% less than what they recommended of course!
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Dan Nicollet
After bringing my car for repair, I was told that the radiator was blown. I accepted the repair, although the price seemed high (~$600). I was then called about the fact that the mechanic has detected a leaky engine due to a blown head gasket. The repair was estimated to $3,500. I pulled my car and brought it to my usual mechanic. I payed $110 for the partial dis-assembly of the old radiator and re-assembly. My mechanic changed the radiator for $250. He did a bubble test of the coolant to verify with 100% certainty that there wasnt a head gasket failure. No head gasket failure. There is some oil leakage but not much. So how do you guess I feel about Multnomah Auto nd their work? $250 vs $3,500 for a repair that wasnt even needed. I would suggest they read a manual on how to test for a blown head gasket!
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Eric Webster
They are great! Jessica coordinated with my warranty company, maxcare, and even informed me that I had rental car coverage through maxcare. They have an excellent relationship with enterprise on Barbur and the folks at enterprise got me into a truck for a very good price, all of which ended up being covered by my rental coverage. I wouldve been stuck in a compact car with the cost allowance and wouldve had to cancel my rafting trip if it werent for their great relationship with enterprise! They fixed my car quickly and completely and had me back on the road with minimal impact on my life. I drive a jeep with a rare Diesel engine, which some shops seem to struggle with, but these guys are pros and it was no problem for them! Id recommend them to any of my friends or family.
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Andrew Freer
Excellent service. I brought in a 2013 Hyundai Accent that my sister had bought a few days ago from a used car dealership. There was a grinding sound coming from the rear right tire that sounded like the brake pad was worn down and the rotor was starting to become damaged. We made an appointment on short notice, turned out there was just some dirt in the rear brake drums, which they cleaned for us, resolving the issue. They fixed the issue, test drove the car to verify, etc. and ultimately tried to do it all FOR FREE (I left them a big tip). This includes showing me the disassembled rear brake drums and giving me some auto maintenance 101. Pretty amazing.
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Javier Arizola
I dropped off my car for an oil change and Jessica at the front desk was so pleasant. She greeted me with a smile and wished me a good day. I felt great about leaving my car there as I had to get to work. Jessica called me notifying when my car was completed and said not to rush getting back. Jessica truly has Excellent customer service. Everyone was so nice and very appreciative for my business. I will definitely make Multnomah Automotive my new go-to shop to take my car to. So pleased!
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Ben Jansen
Im in town from Illinois. Yesterday my car wouldnt turnover and start. The next day it had a rough start. I took it in to Eric, who checked everything, the problem didnt show. He let me now all the possibilities and what to do should the problem arise again. Honestly, I was in a rush and kinda rude but, he was completely professional and did things the right way despite me being an idiot. I was in and out in no time. Great experience. If you want things done right and quickly come here.
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Lynn Van Gundy
Thank goodness for Angies List. Thats where I read about Multnomah Chevron. Jessica was a godsend one day when my old car overheated and basically blew up in downtown Portland. She sent a truck for me in nothing flat. Another time John fixed my car at no charge even though he spent at least 45 minutes diagnosing the problem! Im always impressed with the kindness and quality of work provided by this company. Count me as a BIG FAN!
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David Dixon
This Chevron does not win any awards for being the cheapest gas in the area, but for convenience it takes the grand prize. Swinging by here before heading on the road for a trip to Seattle makes up for the higher cost of gas since I feel my time is more valuable than a few cents per gallon in my prius. Also, they do fill propane tanks here, which I use very often in the summer.
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Wendy Talbot
I really want you to bring your business here. I brought in my Honda Hybrid because of a electrical problem and they fixed it in 10 minutes and did not charge me. Under 15 minutes is considered a free consult. The two young men who assisted were sweet and kind and wanted me to be comfortable during my wait. Customer service is clearly their highest priority! What a find!!