Address: | 132 NE Grand Ave, Portland, OR 97232, USA |
Phone: | +1 503-232-7669 |
Site: | precisionmotorcar.com |
Rating: | 4.4 |
Working: | 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM Closed Closed |
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Boheme Portland
It was my first experience at this place. Im sure the workmanship is excellent but my first impression is that they dont charge any less but their public areas could use a once over. I saw mouse traps and the place was filthy. Maybe not much done to that area of the shop since it opened. The work was done by the owner while I waited and he was efficient and good and I was charged less than I expected to change the headlight bulb. When we went inside to pay I became both disturbed and hurt when he interrupted our transaction to help a white male customer who came in to drop off his vehicle. If it had been quick - just a passing off of the keys and Ill call you when we know... it would have been fine. But it was a longer exchange then warranted keeping me waiting. Something told me that this customer had priority over me - and I got the distinct sense it was because of the color of my skin and possibly my gender. Not a great way to start the day or a new relationship with an auto repair shop. Re-born and Expert Auto are great shops and I may just drive a little further to have a better experience. I was trying to continue to work with the shop that has serviced the car I bought for the past 5 years.
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Anonymous User
When I bought my VW, I asked two friends if they had a mechanic that they would recommend, and both enthusiastically (and independently) recommended Darrell at Precision Motors. Since then Ive had occasion to have a VW Jetta inspected pre-purchase, and been in four times for service, and every experience has been very good. They are extremely knowledgeable about VWs there. From my vague descriptions over the phone, Darrell is always spot-on at predicting what the problem is. Their estimates are usually right on. They fix the problem right the first time, and they get it done pretty darn quick. They can almost always take my car the very next day if I call for an appointment. I appreciate that I can drop off my car early and pick it up late. Unlike some other mechanics, I have no problem getting a hold of Darrell or getting return calls from him. All in all, although having to fix something on my car is never welcome, the experience I have with Precision Motors is great.
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Michael Hamrick
I have a 91 Vanagon, which Ive taken to Precision for some specialty upgrades, over the past year. They have done exactly what I asked them to do and in some cases, went beyond what most shops would agree to undertake. Darrel and Trevor explain what work theyve done to your car and any difficulties encountered that may have not been obvious at the start of work. They have had to sort-out some obscure problems with ignition and the Digifant FI system and did so in a very short time, showing a full understanding of its operation and the necessary fix. Because they are a small shop (only 3 bays) they can give your car headaches close personal attention. I am very satisfied with their work and their rates. You cant go wrong with Precision Motorcar.
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Halley Shultz
Darrel is great and does good work. He is easy to talk to and explains what work he is doing. His son who works the front desk, however, is rude and condescending. I asked to have the code read for my check engine light last time I brought my TDI in for an oil change. They charged me $50 for running the code reader without ever telling me it would cost money and then he was very rude when I questioned him on it. I wont be taking my car back. It is too bad, because I loved going there and always got good service before Darrel started having his son run the desk.
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Nick Staropoli
I love my Volkswagen! Between myself and my family, it seems like we have quite collection of them. My biggest complaint about owning a VAG product is the terrible service you receive from the dealership. Precision makes owning a Volkswagen reasonable. They dont sell you work you dont need and they charge fair prices for the work you do need. The first time I brought my car in, they even showed me around the shop and took time to talk cars with me. Im thankful for this honest shop!
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deb clough
I have had nothing but great experiences with these guys! They give straight up info about repairs that are needed, Ive never had them try to pad on extra work that wasnt needed. They offer oil top offs between changes that I really appreciate since I have volkswagon! Nice guys, great service, sometimes their schedule is a bit tight, but overall great to work with.
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Eric Moore
I recently purchased a used Eurovan (finally) and the previous owner mentioned Precision Motor Car as the place to go, and he was correct. I got great service and no high pressure BS, Ill probably be taking my VR6 jetta to them in the future if needed as well. Trevor and Darrel are easy to talk to, they explain what you need and what can wait.
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Anonymous User
Darrell is the only person Id take my VW to for work. He is honest and does excellent work. I really connot say enough about his workmanship and charachter. He has worked on my Jetta and my rare W8 Wagon and always done an excellent job for me for over 10 years. I have never had to take my car back for the same repair.
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James Criswell
Not the best encounter working with this company. Oil pan was cracked on a jetta and they charged us every penny they could even though were in the same industry and the guy who called was very rude in telling us to take the review off the internet.
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Glendon Pullen
These guys are great; they were able to squeeze me in for a same-day appointment and had me back in operation before the end of the day, at a price that I would happily have paid much more. Highly recommended.
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Quentin Skanes
Great help! Great prices! Extremely fast work. They had my car done in half the time they thought it would take, and for only a bit more than half the quote. Amazing work!
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Eric Fowler
I was given an honest and thorough diagnosis of what was wrong with my car at this shop and the work that was done was both timely and quality. I highly recommend this place.
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Ryan Cain
I dont trust anyone else with my VW Jetta TDI. Honest, reliable, inexpensive (compared to other VW repair places) and they go the extra mile for you.
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James Chasteen
Awesome place uncle Darrell is the best
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Kathleen McMullen
They know German cars.