Address: | 1800 SE Martin Luther King Jr Blvd, Portland, OR 97214, USA |
Phone: | +1 503-231-4947 |
Site: | rebornautomotive.com |
Rating: | 4.8 |
Working: | 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM Closed Closed |
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Dana Kunz
Hello all! I highly recommend this shop. I was referred here from a friend, and as the owner of a new (used) car, I am protective of where I take it. I cringed the whole time Jiffy Lube was working on it when I went in for an oil change. Now I wont be going anywhere but Re-Born. The lobby is super clean and inviting, not what you would expect from an auto shop. The owners are super professional and were willing to listen to my ideas about what was wrong with my car. There was a super loud and obnoxious screeching noise coming from the underside of my car, so I took video recording of the sound when I was driving and they were actually excited to hear it! Made me feel included in the process of figuring out what was wrong. Turns out there was a rock in my brake well, and it didnt cause damage but a small cosmetic nic in the well. I got lucky. Anyways, highly recommend this shop. Sincere owners. I especially loved that on the wall inside the lobby there were photos of the mechanics with their families - a little background about who they are as well as their credentials! Good luck with your cars everyone!
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Kindra Skrydlak
Im honestly shocked by all of the good reviews. Ive had nothing but attitude and snootiness from these folks. They treat me like Im stupid and are fairly slimy in their approach. I just called to get some records from them (@ 5:15 pm) not knowing their close time. The main guy answered hello without introducing the business, so I assumed I had the wrong number, and when I asked if it was them, he gave me crap about being closed. I then asked, well then why did you answer? And he said hed hang up on me if I called back.... what?!? I told him Im taking my business elsewhere because I get this kind of strange treatment every time! Ive never had this reaction from other places I do business, so as far as I can tell, its not me! I always try to be extra friendly to folks working on my cars, house, etc. since its so important that it be done right! Working with them makes me so uncomfortable, and even though its a convenient location for me, I cant do it anymore. P.S. Their work was sub-par and over priced.
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Rolando Ortegon
Re-found Reborn after a few years away from the area. So, glad! I trust them above all others, drive from Vancouver to have them service my Toyotas. Cliff explains things, answers all my questions. I always feel, even when its more than I had hoped the charges would be that I am getting it done right, fair price and outstanding customer service and guarantee. They checked out my Tacoma for fishing trip to AK/BC/Yukon, 4300 miles. Truck and service was outstanding, never had any issue whatsoever...So pleased to do business with, as are others I have recommended. Thank you, Reborn! Ro
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Anonymous User
These folks are amazing!! They fit me and my truck into a cancellation and got me back on the road for about 10% of the price I had been quoted at other shops. Their diagnosis was explained (and they explained why the other quotes I had been given were mostly bogus) and they recommended service that actually made sense to do. THANK YOU Vince and staff!! I will be back :) (PS they were recommended by my prior mechanics when they retired.)
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Dave Sutton
What more can you ask of an auto shop than honesty and expertise? In addition ReBorn has the best, most comfortable waiting room ever, and they just feel like friends. And theyll take me to my office so I can work while they work on my cars. Have never used anyone else since moving to PDX in 2010, or since I moved to East Vancouver, WA a year ago. Its farther to get there now, but I never thought of even looking for another shop.
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Anonymous User
The best auto repair shop I have ever used. The mechanics are knowledgeable, courteous, efficient, persistent and effective. So is the office staff. Pricing is honest and clearly explained. The atmosphere is very low key, no hassle, one can see that they take their customers seriously and treat them like adults. Re-born has my strongest recommendation, the first time in a long lifetime I have ever recommended an auto repair shop.
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Aaron Kirk Douglas
I have been taking my car here for about seven years. Its a Saab -- a car that hasnt even been made for several years - and they always treat me fairly and do a great job. I have referred a lot of my friends there as well. A lot of auto shops will try to charge you for things that arent necessary or literally fix a bunch of things because they arent sure whats wrong, which can take time. I highly recommend their service.
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Daniel Robinson
Five stars on every level. Cliff, the service manager, made sure I was comfortable proceeding with various repairs before green-lighting anything. I never felt pressured into ok-ing a service. Labor costs were explained in detail upon request, and the work has been top-notch. Attention to detail at all levels is apparent as their shop is neat, and their waiting room clean and comfortable. Stellar all around!
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Lee McCollins
I LOVE these guys! Ive been using and recommending Re-Born for years - they are honest, reasonably priced, super friendly and most of all approachable. No weird mechanic dynamic here...just good people running an honest business. I just paid $20 less to have their certified VW mechanic change my oil as opposed to some kid at Oil Can Henrys. I highly recommend Re-Born!
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David Schleich
Reborn somehow has to incubate like-minded and equally-skilled Reborns all over the country. They have customer service, quality, honesty and fair pricing down to an art. Best automotive repair team Ive come across in my 52 years of driving. Ive owned 14 cars across all those years. My wifes and my present cars are in the best possible hands. We never worry.
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Anonymous User
When I called, ready to bring my car in to Re-born for a repair, they suggested a simple repair that I could try myself. They could have just scheduled me for the $390 repair without bothering to tell me about the simple fix that I could try myself. Honesty and integrity are hard to find in business these days. Re-born has earned my trust and my patronage.
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M Bruce
Ive been a loyal Re-Born customer since forever and (for as long as that has been) have never been disappointed. Vince has built a great business, employees only the best and insures our vehicles receive premium service at a fair cost. He and the staff at Re-Born makes certain that service is what it is all about.
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Celeste Bergin
Ive taken my two cars to Re-Born for DECADES. (I went there when it was called "Import Garage") Both of my cars are old-old. One is a British Sportscar, the other is a dependable Toyota. Re-Born has kept both these cars on the road! As long as Re-Born is in business, they will have my business!
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Margaret Lentell
I have been going to Re-Born Automotive for over 5 years. They do excellent work, the people who work there are always friendly and helpful, and the place is spotless. They never try to "up-sell" services. I highly recommend them!
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Dick Stokes
Weve been going here for 25 yrs, its reassuring to still see the same staff from our first visit, and still get the same great service. Especially glad to have them as a dealer alternative.