FedEx Office Print & Ship Center

550 Woods Lake Rd, Greenville, SC 29607, USA

Address:	550 Woods Lake Rd, Greenville, SC 29607, USA
Phone:	+1 864-627-8646
Site:	local.fedex.com
Rating:	2.7
Working:	7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 8AM–6PM 11AM–6PM

Location

Photos 39

Reviews 25

Joseph Beineke

I went in today with an absolutely brand new box with FedEx labels already applied. I just bought the box from the store and it was absolutely pristine with no dents or imperfections whatsoever. My box was rejected for being substandard and they told me it would need to be repacked in their own box for a substantial fee. I will never come here again. I took the boxes to the Cherrydale Fedex location and they were amazed that this location refused my box. Honestly, after this experience I may just use UPS from now on. I ship a few thousand pounds worth of boxes a month with my business. I guess its their loss.

Brad Fulton

The Worst, TURN AROUND!!! Walked in..the two employees were chatting on the far side of the building and didnt acknowledge a customer (the only customer) until I was standing right in front of them.. Then I asked to print a drawing of a popular iOS / Android game to use as a type of homemade birthday card. She discussed what I wanted layout-wise and took 10 min cropping, printing, ect. But then REFUSED to give it to me because of "copyright". If so, tell me 10 min ago..so I can go down the street and give my 60 cents to someone wholl help!!!!!!

Bantam

Ive been tolerating the employees here for years because of the convenience of the location, but no more. The convenience isnt worth waiting for long periods of time while being ignored. Its not worth rude treatment for no reason. Its not worth being treated like a nuisance instead of a valued customer. There are a few good employees here. Im sorry that they have to work in such a negative atmosphere, but Im glad I dont have to do business here.

Christopher Kelly

The guy was annoyed to have to deal with me. All I had to do was drop off three boxes and be on my way. I routinely travel for work and use FedEx to move materials around. This was the most unpleasant encounter Ive had. I dropped the boxes off early Friday morning, around 8:30 a.m. and asked that they go out that day. They didnt ship out until Saturday. Recommend choosing a different location.

Nathan DePue

This location has been around for a long time and they have always been super helpful. I highly recommend. They are always very friendly reasonably priced and very helpful. They have helped me out a lot over the years and have even given me a few free prints - guess they felt sorry for people with a lost cat! Ive used them for large and dry erase laminate and the quality is top notch.

Jason Shepherd

Read some of the poor reviews for this location, but after a pleasant experience two days in a row, was pleased enough to write this and bring some balance to the force. Young man named Brent was courteous, professional, quick about his tasks, and entertained my dumb questions well. I usually ship USPS, but am now more open to FedEx. -Jason, small business owner

Jarrett Luehrsen

I happened to be looking up store hours on Sunday and saw people bitching and had to stand up for this store. Ive been at least a dozen times since moving to Greenville last year and everyones always been friendly and helpful. These comments remind me of the comedian Louis C.K.- "Everythings amazing and nobodys happy!" Watch it on YouTube and quit whining.

Brianna B-W

Rude employees no matter what time you go. Cory on the night shift is rude & aggressive! I came in today around 4pm & one of the young ladies at the counter was extremely rude also & spoke down to me. The staff at this location need to learn good customer service. Its like companies will hire anyone nowadays, which is sad & desperate. Do better FedEx!

Tyler King

I dont do a lot of bad reviews, but this place is pretty terrible. Service is friendly, but so slow. The machines are old. Materials are expensive as well. BUT...I have never had a problem with them delivering a package, losing something, or breaking something. So just go with plenty of time and lots of money and you will be fine.

Unsatisfied Customer

Terrible customer service along with scamming customers on buying their overpriced boxes. My own wasnt good enough, they needed to charge me $10 to put my box into their box. UNBELIEVABLE!!! If I wasnt using a companies prepaid return shipping label I would have never used Fedex. STAY AWAY from these scam artist!!!! UPS all the way!!!

James Johnson

If your box is anything less than absolutely brand new, they will refuse the box and try to make you pay them to have it re-packaged. This is literally the worst Fedex location I Have ever had to deal with. Take your business somewhere else. Would give it zero stars if it was an option...

Caroline Moon

Did not give me clear options about pricing of a scan/copy or clarify that scan would require a flash drive. Service was slow throughout entire process. Employees were polite - just waisted a lot of time going through something that could have taken about five minutes.

Matthew Deweese

I come here to print items occasionally and always have a great experience. They are sometimes busy, but that is expected being in Greenville on Haywood rd. They are always fast to get to you while still giving you great service.

Antwan Henderson

The supervisor was very uncooperative & had NO INTEREST in helping me to do my project. Very unprofessional, act acted as if he was mad at me for asking for help. I wish that i could give them A LESS THAN 1 Star rating!!!!...

Raj Khiamal

One of the most difficult FedEx locations Ive ever dealt with. Theyre extremely picky about boxes and it doesnt feel like the respesentitives really want to help you - just fulfill a job description.

Michael Finley

I revived a package through FedEx and was returning the same package through FedEx. The seafood it was packaged wrong. Said I didnt receive it though FedEx. Im going to UPS to ship my package now.

Jessica Manning

If I only had one hour to live, Id want to spend it here because it would feel like forever. Make sure to allot an hour to two for sending packages. No one seems to move with any sense of urgency.

whitney brodwater

So frustrated. Waited almost 20 min for help still couldnt get any assistance from the staff. Got tired of being ignored and left..fed ex today you lost another customer. Will NOT return!

Jonathan Neal

The 2 large prepaid boxes I took in were denied due to minor bends in the boxes. The person behind the counter was not very apologetic and showed very little care for her job.

FamilytripsNevents

Some employees park right near the door next to the handicapped spaces in their very small, shared parking lot. At times customers do seem to be a bother at this location.

thomas sneed

If you want a poorly trained staff and a rude manager then this is the place to come. It seems a lot of these reviewers experienced the same poor service and sucky people.

Lauren Cash

Kamaria was awesome to work with. She was super patient and made sure I got exactly what I needed when printing a poster sized photo. Great service and friendly staff!!

Miss Lee

Watch out for kamaria or WHATEVER her name is. Was rude had an attitude the hole time she was helping me . They wasnt slow but she Needs an attitude adjustment.

Sarah Mitchell

I use this branch at least 2 times a month for work purposes, and theyre always super helpful. You can always search online for coupons to take down the price.

Chaz Hall

Kim at this location is one of the rudest people I have spoken to. Do not hesitate to call corporate, this location continues to be bad at customer service.