Address: | 215 Industrial Blvd, Tullahoma, TN 37388, USA |
Phone: | +1 855-757-7328 |
Site: | charter.com |
Rating: | 2.3 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–1PM Closed |
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Kristina Morton
Internet stopped working this morning. I thought it was just an outage (since that happens with charter). After several hours called customer service only to find out my router stopped working. The rep told me they could bring me a new one tomorrow or I could drive 20 minutes to the store to get one. I asked for a credit to the account since this has taken away from work I needed to get done. She gives me 10.00 credit. Pretty sure I pay 110.00 a month for Internet and cable and 10.00 is not even pay for gas to the store. Horrible service.
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Wanda Gant
Wanda Muncey Gant Speed up your Web surfing with high speed internet service from Spectrum Internet™. Formerly known as the Charter Internet™ package, it offers download speeds of up to 60 Mbps (300 Mbps in some Spectrum areas), with upload speeds of up to 4 Mbps. since my download speed is 15.33 mbps there is a lot to be desired.
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A Camille
I pay my bill on time every month.. never late. However, I have to deal with my channels going out once a week.....literally. The days my channels dont work, why cant I be credited? Charter Spectrum SUCKS!!!!! This should be your new slogan, "Charter Spectrum is dope.........until it AINT!!!" Have a blessed day.
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Alex Guy
Im paying for 60mbs download but it drops to UNDER 4 constantly. Charter is an absolutely horrible ISP. IF YOU LIVE IN TULLAHOMA DO NOT WASTE YOUR MONEY WITH CHARTER. Im switching over to TUB ASAP and will write a review on it if it is better.
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RockNRolla1791
The reviews are all correct. I am paying $40 for "60 Mbps" speeds and it is usually around 2-3 Mbps. It is the worst internet I have ever used. Im actually going to cancel today.
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lisa brown
Service is always going out. Report it but they cant do anything about it until they catch what the problem is, but they still expect you to pay. Taking my business else where.
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Bobby Thompson
Paying out the ass for the bundle cable is always freezing up and looking like blocks and it seems to only happen when its something you really wanna watch very disappointed
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Mel Bee
They continue to raise the prices but take away channels the internet connection sucks always
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Mary Tu
I have no problems with the wifi
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Rachela Ennesser
They is little to no wait time