Address: | 985 N Cooper St, Arlington, TX 76011, USA |
Phone: | +1 817-277-9171 |
Site: | advancedtireandautoservice.com |
Rating: | 4.6 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–1PM Closed |
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Agnes Kim
Ive been coming to this location for about two years for my engine oil changes regularly and thought I was being treated fairly and liked the price that seemed lower than Walmart. I realized today what the catch was. I went in for my engine oil check/ change. After the service was done, I asked the technician who had actually worked on my car how everything one. He replied how surprised he was with how clean my engine oil was. Therefore I asked if the engine oil was actually replaced. He denied that the engine oil was actually changed and said that only the filter was exchanged because the engine oil was clean when he checked it. However, when I went home at looked at my bill I realized there was a fee not just for the labor and filter but also 5 quantities of synthetic engine oil. I figured it was a mistake on the bill and called the office within 30 minutes of leaving the location. The owner picked up and I addressed what had happened and all he did was deny that the engine oil had not been changed. Even after I told him the conversation I had with the technician the owner brushed it off by saying he was probably joking when it was pretty clear that the technician was not during our conversation and I expressed so to the owner. This experience makes now me doubt if any of my engine oil change experiences actually had a legitimate engine oil change at this point despite my actually paying for all these changes. No longer will I be coming to this store and I recommend new customers to beware. If things seem more affordable than other places then there just might be a reason for it.
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Catherine Wilson
I love coming here! Ive never felt pressured to get an optional service done, which is helpful on my tight budget. And they have been upfront about what truly is necessary. Everyone Ive worked with has been very professional and helpful. Today I went by because a random place where I had to get an oil change told me Id need to get my fan belts all replaced. I didnt know if I could trust them, so I brought my car to Advanced Tire and Auto Service. They were somewhat busy, but the man at the front desk offered to go out and look at the belts with me right away. He showed me what to look for and told me my belts were all perfectly fine. Seeing I had an older model, he recommended that I think about having a timing belt replaced in a little while to prevent real damage in the future. The whole process took under 10 minutes! I really appreciated advice and quick turn around. I will be back!
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Lance Wright
I have been using Advanced Tire and Auto for 10+ years and have always found them to be reasonably-priced and honest about the work that needs to be done. Theyve never suggested an unnecessary repair or tried to upsell me on things I might need to do in the near future. I had to have a timing belt replaced several years back and took the car to another garage that was close to where I broke down in N. Dallas. That garage called me with the diagnosis but threw in about $300 worth of unnecessary work including new spark plugs and wires. I had replaced them myself the previous month. Needless to say when my current car broke down yesterday near I-35 and Loop 12, I had the car towed to Arlington.
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Ana Enriquez
These guys are awesome! Came in about a month ago to get to get a service done that my agency told me I needed. These guys looked at it drove it and told me that my car was running great and didnt need to spend money on something that wasnt needed. Where do you find a mechanic that tells you your car is fine and doesnt need all that extra work...here! They fix what is need to be fixed and there is no catch. I brought my car in again today because I had a nail in two of my tires, they fixed it in no time for Free. They fix flats for free. Great guys, hard workers that earn a living doing what they know best.
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Rutwik Sathe
Great place, great people. I ordered a new tire for my Prius with a flat when Toyota couldnt fix the flat and couldnt order a new tire in time. Me. Triplett from Advanced Tire and Auto service ordered a new tire for me ($95) but in seeing my car tire fixed my busted tire for $6 and insisted that he wouldnt recommend buying a new tire. I had already ordered my new tire and was prepared to pay him $95 , but he only took $6 and my car is still running on that perfectly. I even finished a 1350 mile car trip to Santa Fe on that tire. These guys are honest and the best.
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Taylor Gerlach
Took my car there quite a few times, one for a new tire and rim and one for some heavy under the hood work. Not only did they offer to sell me a rim off the lot, and only pay the difference for the matching rim i needed that they had to offer. But they gave me a very reasonable price on the tire and rim together since I needed to leave for an emergancy Asap! Not only that but they are very willing to work with you and take a look at whatever could be the problem. Cannot recommend enough and am planning to return here for whenever theres a problem with my car!
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Roger Sanchez
Honest people, they dont try to up sell you. They worry about doing the job right and dont over charge. I have taken 3 vehicles to them . The last time I needed a tire rotation and because I was a returning customer they charged me $0.00 ! The only people I know that do that for you at supposedly no cost is a well known tire shop that charges an arm and a leg, plus you would have had to purchase a warranty anyway. My review is way over due but I Can"t say enough good things about this shop...Ill keep taking my business to them for sure..
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James Haskins
So I just bought 4 used tires a few weeks ago from this place, and the experience was great. Awesome customer service and great prices. So just a couple days ago, I noticed cracks in the side of one of the tires. I fully expected to go back and have to buy a new one. They didnt even hesitate to put one on quick and not even charge me for the replacement. These are genuinely great guys. They have definitely earned my future business!
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James Smith
Definitely recommend taking your car for an alignment here. After having my car aligned twice over the past couple of years, one of which is Firestones over priced work, I finally have a vehicle with the steering wheel as it should be while it goes straight down the road. I want to thank these guys for an awesome unpainful experience, and for listening to the issue and taking care of it the first time. See you next time.
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Anonymous User
I really was expecting to pay much more and have very complicated problems with my steering. Turned out after their first look at my car without having to jack it up was right. Now my steering and alignment is perfect. You can trust the professionals here to treat you right. Prices are fair and service is done correctly and pretty fast considering the traffic in this place.