AAMCO Transmissions & Total Car Care

318 S Industrial Blvd, Euless, TX 76040, USA

Address:	318 S Industrial Blvd, Euless, TX 76040, USA
Phone:	+1 817-267-0400
Site:	aamcoeuless.com
Rating:	3.6
Working:	8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–1PM Closed

Location

Photos 25

Reviews 4

B - Rad

This place is terrible! After 5 visits and $6000 my vehicle has not improved at all. I went here because it was close by and I thought they could help with the hard shift in my truck. They tried all kinds of things but FINALLY came to the conclusion that the issue was with the injection control module. This is the computer device that tells the injectors to put diesel into the engine. Not enough diesel means not enough power to accelerate or shift properly. Of course this was not determined until AFTER the hard shift destroyed my transmission and I had to get them to rebuild it. They claimed that all along it was malfunctioning, which does not report any codes. When it finally failed, and my truck stopped running altogether...suddenly they got error codes. Replaced the module and life is good...even got a 1yr warranty on the part. Within a month I noticed my vehicle was gushing fluids so I took it back and they had to replace an ICD pump because the seal/hose around it was leaking...probably due to their shotty work at replacing the injection control module. After getting the truck back, not only had it returned to doing the hard shift...but the back-up lights on my headache rack no longer work! Its back to a slow, sluggish start like Im running a 4-cylinder engine. I took it back again and Dave said that they dont know what the problem is and that I would need to take it to a dealership. Dave, then sold the company back to Dan. I went in and I told them I wanted to exercise my warranty and get another injection control module at which point they replied that they tested all the feeds coming from the unit and they are all good. The REAL problem is a valve on the turbo! AAAAAAHHHHHHHH!!! These people are crooks!!! Finally, when I started going to this place I dealt with Dan who seemed reasonable and even gave me a 10% preferred customer discount because one of my coworkers had been there before. Dan then sold it to Dave who seemed a little inexperienced. Daves coworker at one point charged me $200 for oil after replacing the ICD pump. This is such an outrageous price as 4 gallons of Rotella @ Walmart is only $60. Im sure they dont get their oil from Walmart though! I even had a whole gallon in the back seat! Later, Dave sold it back to Dan! I think this is just a game they play to alleviate any and all responsibility for the others actions! If you want to park your car in their terrible lot for the remainder of the vehicles life...take it on in to them. If you just want your vehicle to run...go ANYWHERE ELSE!

D Castillo

Too bad I cant leave a 1/2 star, they told me over the phone they will look at the transmission for free, I agreed (I should have seen the red flag) then of course after a few hours they call and say well we will have to open the transmission to tell whats wrong with it and it will be $400 and that money would go toward any repairs (I should have seen the second red flag) after thinking it over and of coarse they gained my trust I said go ahead and open it, I really needed it fixed anyway the next day they called and said it needed a rebuild and it would cost around $2,600 I didnt think a rebuild would cost that much so I could take a $400 loss or just let them rebuild it and get it over with, I let them rebuild it, a couple days passed I called and they said they werent done at the time frame they gave me, they said they need some parts and were waiting for them to come in, two days later they call and say its ready, after test driving the transmission was not shifting correctly we immediately took it back they said they needed to make some adjustments so a few hours later they said a spark plug was loose (really a spark plug) whatever I drove off after a few days of driving it there still was something off I took it back and they said the check engine light was on and we needed to replace the knock sensors (another expensive repair) so until then there was nothing they could do, well guess what I replaced the knock sensors myself and still the transmission does not work like it should and they said it couldnt be the transmission because they just rebuilt it.. Do not trust them they will tell you whatever and take your money..

Casey Popilek

I was disappointed. I had a large job. Manual transmission replacement. The basic review is as follows: Customer service (call back, follow up, keeping me informed): bad. Timeliness (completing job in the time it was quoted): terrible. Knowledgeable (from what I could tell): good. Friendly: Normal. Price: Good. I was quoted 3-5 days on the phone to complete the job. I got my car back 28 days after getting it to Dan. The worst part of the experience was that Dan was terrible at getting me information. It was very frustrating when you don’t have a car and no idea when you may get it back. I had to call him multiple times and eventually we resorted to texting. This seemed to be most effective communication method. After 3 weeks I informed Dan that I was going to take my car elsewhere. This is, of course, after 3 weeks of issues. He said he found the part and that it was coming. I agreed to continue with the service on the condition that he gave me the tracking info. He did. It was a good thing he did. I tracked it and found out that it was sitting on the dock “awaiting payment” and could not be delivered. This allowed me to do Dan’s leg work and tell him his shipment needed to be paid for. It delivered the next day. I would not recommend Dan for any large jobs where you need to get updates and have communication with him. He is a nice guy and seems very genuine but looks to be understaffed and has too much to do in a day. This looks to be the cause of the disorganization that I experienced and saw in the office.

Mary Lensgraf

My husband and I have taken one of our cars there twice and we really havent had any issues. The first time we were charged it seemed a little expensive, but I think it was an expensive repair regardless, and we just wanted to get it done. Honestly, I have trouble really ever trusting ANY car dealership, so I can only give it four stars. I will say they have not given me a reason NOT to trust them, and the staff/management are very pleasant, willing to answer questions, and seemed like nice people. They seem straight to the point and I dont see much of the stereotypical go-in-for-one-problem-and-be-told-there-are-four....they just tell you what is wrong and fix it. We will go back again. As far as these really bad reviews go, I just have to ask myself - are the cars you guys are taking in those cars that were in bad shape when you bought them and instead of just breaking down and buying something better you just compulsively fix it when it really should be sold? in other words, yea you can expect it to mess up again because of the shape it was in to begin with?? If not then Im sorry, but it just seems like after maybe three times I would be trading in....I wouldnt go to 6 times, or whatever....