Address: | 840 S Industrial Blvd, Euless, TX 76040, USA |
Phone: | +1 817-355-1177 |
Rating: | 4.1 |
SE
Sebastian L
I talked with the owner of the shop and discussed with him my situation I was in and asked him if he could change my oil. I payed for the oil to get changed and I thought that was it. He then told me my car needed 400$ is repair and my cat would be fixed. I asked him to please be honest and tell me if he thought this was going to fix it or not, so I could put a down payment on a different used car that didnt leak oil into the car causing lung damage. He told me that would fix the problem with the car. "I had a 2003 Nissan Altima". I payed around 400$ to fix that problem. Less than a week after the "repair", my car shuts down on the side of the freeway and I have to call a tower to tow it to my mothers house until I can get the word to send the vehicle back to the shop to see what went wrong. The owner of the shop wasnt there for 2 days so I had to get rides to work until he came back to talk with me. When I saw him again I asked him what was wrong with my car. He replied for me to bring it by. I had to pay a tower again for them to toe the car from my mothers, back to the car shop. I left it there for a day. When I spoke with the owner again he told me I needed more repairs and they were about 200$ worth of repairs. I asked him why didnt he just tell me my car wasnt going to be fixable without spending around 1000$, because I could not afford that and would just go with a 400$-500$ down payment for another car. He told me almost nothing, and said there was nothing he could do, and that they are not able to diagnose every single thing that it wrong with the car at one time, that the problems with the car had to be addressed one at a time until resolved. I couldnt believe this man, the owner of this car repair shop would do that to someone who is his sons age. He told me the 400$ repair would fix my vehicle, and it did not. I spend around 700$ for an oil change and repairs on a car that I drove for less than 2 weeks. I was depressed for a couple weeks, because it really hurt me financially, and I was without a car borrowing my boyfriend car for about 4 months, until I could buy a cash car. I would never recommend this business to anyone. They are not honest and up front about repair diagnostics.
FR
Francisco Cuevas
My daughter blew up the engine on her 2004 Mini Cooper. I had taken it to the Mini Cooper dealer and they wanted about $4,000 to fix it. I found Proactive Car Care and I talked to the owner about the car. He asked me to bring it to the shop and I did. He checked the engine and it was not fixable. He recommended to buy a used engine and I agreed. He found an engine for $600 and replaced the old one with it. Total labor was $350, making the repair less than $1,000. The car runs amazingly! Im so happy that I found him. I highly recommend his franchise.
EV
Evan Brady
I couldnt be more pleased with the service I received from the folks at Pro-Active Car Care. I was referred by another great company, Comfort Auto when shopping for ac parts for my car. Lou and his staff did an awesome job getting my car back on the road with cold ac in no time, not to mention for several hundred dollars less than several competitors I got quotes from. I would highly recommend these guys to anyone looking for a fair deal on honest repairs for their vehicle.
LI
Liz Zeitlin
It is hard to find a mechanic that you can trust, but I trust the guys at Pro-Active. They always do a good job for us, and always charge a fair price. We once brought in an old VW Tourag that had been leaking a/c water into the passenger floorboard that we had been taking in to different mechanics for two years, and the guys at Pro-Active were the only ones who ever figures out what the real problem was and fixed it! They do a great job!
JO
John Zeitlin
The owner is a very honest person. I needed to get shocks and struts for my daughters 1995 BMW. I went to City Garage and they said they could do it for $1500. I called Pro-Active and told them I did not need OEM original parts. The owner researched the parts and quoted me 50% what City Garage quoted. Pro-Active did a great job! I now bring all my cars there because I know they are fair and trustworthy.
ST
Steve Black
Experienced mechanics. Friendly service.
AM
Amanda Taylor
There is a real live primate there
FK
Fknualwaz
Hell fix your sh.....