Address: | 14031 Telge Rd, Cypress, TX 77429, USA |
Phone: | +1 832-220-1060 |
Site: | louettaautomotive.com |
Rating: | 4.8 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–6PM Closed |
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Zeshaan Alikhan
*UPDATE* The GM of this location contacted me and wanted to hear out the concerns I had. Was pleased with the conversation we had and he was apologetic for the service that didnt meet my satisfaction. Original Review: Went a while back for a state inspection...one of the guys started rambling about other maintenance that needed to be looked into. I usually go to the dealership for all work but happened to go here for the inspection, more convenient. The rep also stated that my late model Honda needed an engine flush and went on further to state that it was recommended by Honda. Absolutely false. Honda advises AGAINST flushes. I lost trust in these places.
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Raul Talavera
Have had my SUV serviced at this shop several times, good job every time. Keep me posted about the repair and have had my SUV ready as expected. As a customer I have plenty of choices to take my SUV for a repair, service is what makes the difference in very basic things prompt and accurate diagnostic, communicate what this repair is about and its costs, how long would it take to get it done and follow up with the customer in case the date/time deadline is not being met for any reason.
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Pam Mc
My daughter, who lives in Cypress, recommended Louetta Automotive to me when my vehicle needed an oil change. I am very pleased with my experience. The staff is professional, courteous and friendly and I felt like I was treated with honesty and fairness. The waiting room is clean and comfortable, with coffee, fresh water, free wifi and large screen TV. I am confident this has become my "go to" destination when my vehicle needs some TLC.
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RACHEL BLAKE
Ive been to another Louetta and had a horrible experience. I decided to try out this Louetta since they have fabulous reviews. They did an oil change and physically came to the waiting room to show me that my filters needed to be changed. I really liked how they went above and beyond. Ill be back!!
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Leslie Falcon
Terrance was absolutely amazing! The other guy at the front desk as well! They helped me out and changed my brake light and tire pressure alerts to wrk so smooth and all in 10 min!! Such professional staff and always 100 percent satisfaction! Will be back for all my familys car needs!
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Jason G.
Service was fast and friendly. Free Wi-Fi, coffee, and a flat screen helped me pass the time while waiting. I have always had a great experience with the two locations I have been to, and will continue to recommend them to everyone I know while they keep up the great work.
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S W
Excellent service!!! Terrence was very helpful in assisting me with my vehicle! I will definitely be back to have my vehicle serviced here. Do yourself a favor and the unnecessary hassle of going somewhere else and visit Louetta Automotive!! They are the best!!!
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Jim Melendez
Did a great job finding a noise in my car from a water puddle. Minor repair completed. Staff was very courteous and helpful. Place was very clean and enjoyed the cupof coffe while I waited. Excellent all around experience.
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Boris Wheatley
I had some major work done to my wifes Audi A4, at the shop on Telge, and received professional service that was done with a smile. Im totally satisfied with their work and will continue to bring my business to them.
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Lou Ramirez
Hooked me up with a quick oil change. Im happy thay were able to fit me in. I am kind of upset thay left a mess under my engine. . Oil leaking from the oil change is all over my axel and steering components. ..
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Ben Greinke
I recently took my 1993 Ford Mustang 5.0 to Louetta. Louetta recognized the sentimental value of this 20 year old car and went the extra mile to find parts and attend to its special needs.
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Sheryl Smith
Very friendly staff. Just went in for oil change and inspection and they did not try to sell me anything I didnt need. Will definitely return in the future.
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Roberto Soracco
Truly a good experience. I was there less than 30 minutes for the complete process. The staff was friendly, the service was fast, and good atmosphere.
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Wendy Wax-Oxman
Omg!! The Best .... Terrence Harrington saved me!!! My truck almost burned up!!!! Go see Terrence at Louetta Automotive. Even made my movie!!!!!
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Michael Hotchkiss
Super clean shop - lounge with coffee, wifi, ESPN. Very professional staff, quality work. I have found my new mechanic!
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Caitlin Davis
Always fast, friendly service! Never had any issues whatsoever...they are honest and get the job done!
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trey grimes
Great staff, hard working individuals, very polite. Work always done correctly
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Gary Jones
Great service! Clean, fast, and professional.
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Rachael Stanton
Great experience! Will be returning!
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sherman acres
Quick and professional
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Charles Michaels
Good mechanics