The Pamela Walters Group

Address:	1406 Rice Rd #100, Tyler, TX 75703, USA
Phone:	+1 903-581-3900
Site:	pamelawalters.com
Rating:	4.8
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 65

Reviews 4

Robert Hill

When it comes to reviews, I dont mind speaking the absolute truth, because I want others to have an honest resource of which to refer in their decision making. Being a husband to my school sweetheart and the busy parent of two small children, I try to use reviews and all the information I can get my hands on to make the best decisions for my family. That being said, I felt absolutely compelled to spread the word to other individuals, couples and families about the amazing and unprecedented experience my wife and I had with The Pamela Walters Group! Many consider the past couple of years to be a tough real estate market. After buying and selling many homes in Tyler and surrounding areas, I can honestly say my wife and I can tell the difference in the real estate market 20 years ago and today. With that in mind, when selling our previous house and purchasing a new house, we knew we had to have the absolute best when it came to professionalism, intellect in the market, work ethic, strategy and availability. The Pamela Walters Group is the pinnacle and the embodiment of these necessities when buying or selling a home! Within this sturdy structure and awesome framework, however, is something everybody needs these days...a true heart and compassion. Pamela and her staff welcomed my wife and I with open arms, open ears and treated us with utmost respect and friendship from day one. We had a daunting task on our hands with selling and buying within a certain time frame, all of which was peppered with special requests, hopes, dreams and budgetary constraints. Every single agent and associate within The Pamela Walters Group were there to slay every dragon and hold our hand through the entire process. We were even directed to the most sincere, professional, thorough, and helpful financial service I have ever experienced. It is tough to find that in the post-9/11, Patriot Act era. My wife and i felt like we were part of the Dream Team, because they had every single base covered, every avenue orchestrated, every plan executed beautifully...all the while being flexible and ready for all the changes that occur in the real estate process!! So you have reference and comparison, this is our particular story. Did I mention, we also were strapped financially and needed to sell and buy with as little coming out of pocket as possible? I am sure this is a similar story to many people. Nonetheless, The Pamela Walters Group treated us as if we were selling the most desired home on the block and gave us every utility at their disposal to do so. We had the best technological, contractor and financing services in our hand any time we needed them. Whether it was someone needed for quick touch ups, remodeling, cleanups, decorating & staging, advice, guidance or just an ear for listening, Pamela was there for us every single time. I could text, call, email or visit Pamela or any member of her group any time when we needed help in the process. They were all so friendly, insightful, knowledgeable and compassionate with my every request and need. We were able to sell our house within the time frame we were hoping with little to zero cost out-of-pocket and buy a beautiful, large home with all the big, shady trees and nice neighbors you could ask for. Pamela even offered us her personal moving van for free! Her group honestly acted like our best friends and went far and above our expectations! We are currently 6 months into our new home and we love it! We can still contact Pamela or her associates at any time with questions. I can not express how fortunate it was for us to choose them as our real estate group and what an honor it was to work with and be associated with The Pamela Walters Group. Thank you so very much Pamela, Jamie, Julia, Camille, Paul and everyone at TPWG!!

Benita Taylor

Pamela Walters Group - The only real estate group I will ever use in Tyler. Pamela and her group of agents and office staff made my wife and I feel completely at home and got us into the home we were dreaming of in 2011. Not only did she have the difficult task of selling our home, which wasnt in the prime school district was in a tough market, but she had our desires to move into a very nice neighborhood and into a house with all kinds of our special requests. Pamela and her staff were available to us 24-7 by text, email, after hours, in person, etc. They made us feel like million dollar clients when we were actually very strapped for cash. Pamela took it upon herself to commit herself and her staff to putting my wife and 2 kids into exactly what we wanted for exactly the right price. She provided sub contracted staff to help with touch ups, staging, clean up, etc. at the drop of a hat. They loaned us their own moving truck to move from the old house to the new one, invited us to special events, shared celebratory champagne with us and have since kept in communication with us to see how we are doing. If you take the time to meet her and her staff, visit her wonderful, down-to-earth office, tour homes with her and understand buying and selling houses has challenges no matter what, you couldnt help but come away feeling special and confident in the real estate market. We are good friends even years after our buying and selling experience. She is a class act. Her office staff and procedures are impeccable. If you are on Yelp and looking at the reviews that try to blast the Pamela Walters Group or Pamela, or give negative feedback, I would try to remember a number of things. One, many people are so financially strapped, with extremely bad credit and stressed in their own situations, that could view any real estate experience as negative. Their own stresses and personal battles could easily lead to lashing out over the internet. We see it all the time when people vent prematurely or immaturely over social media or other review sites. Secondly, factor in the extremity of the negative reviews and ask yourself, does this 1 star and all this negativity even make sense considering the already fantastic public image and reputation Pamela Walters has in the community and surrounding area? I think you will come away with a good sense that the reality of negative reviews are very unrealistic. Pamela, if youre reading..thank you for helping us get our life on track and for our beautiful house!! You are a wonderful person and your staff is excellent.

Norma Snyder

The experience with Joyce was amazingly great. I was using another agency and was not getting anywhere. As soon as I was referred, my experience in buying a house was smoother and easier with plenty of help and support from Joyce, and I was able to get my house. I cannot thank Joyce and The Pamela Walters Group enough for their help in getting my house. I rate my experience as a 5 because getting the right realtor makes a difference in getting a home or spending months understanding what getting a house involves. Thank you so much for making my dream of buying a house a re reality. Joyce understood the emotional headaches involved in buying a house and was understanding and supportive the whole time and was always there by phone or in person.

Doris Horvath

What can we say, we absolutely love Bart Brown. We met Bart back in January 2013, we wanted to look at a listing he had, and when we met him I told my husband, Bart is going to be our realtor! We kept in touch for the next year and a half and when we were ready for the move to the Tyler area we drug him all over the area, Flint, Bullard & Tyler looking at 25+ houses until we found the ONE. Bart was so knowledgeable and helpful with the entire process. He made finding our perfect match for a home so painless. We not only gained a realtor but a friend.Thanks Bart for going above and beyond on everything. so with that being said if anyone is looking for a realtor, look no further than Bart Brown of the Pamela Walters Group.