|Address:||3588 US-5, Derby, VT 05829, USA|
|Working:||8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–12PM Closed|
Just before crossing the Canadian border into Vermont in January, I got a flat tire and barely made it to the duty free shop parking lot. Luckily AAA is affiliated with CAA and got a tech to come out to swap it out for the puny spare. Trying to find one replacement tire was not easy around Derby as I called several shops including Walmart - at least 2 of them suggested I call Vianor. Bernie answered the phone and while it was busy, he said hed call back after checking the inventory. Indeed, he followed-up shortly that morning and suggested one tire that they had in stock that is the closest match, but not the same as the other 3 on my car. I agreed with his suggestion, but the only problem was, they were booked solid and there were no openings until late afternoon, about 6 hours that Id have to wait. Oh well, right? Bernie reached out within 2 hours later that he had a cancellation and squeezed me in! They were friendly, fast and did a great job, along with terrific pricing. The replacement tire was an uncanningly good match. I was back on the road by lunchtime. Bernie and his crew are the best!
Everything you are looking for when shopping for tires. I called Vianor looking for tire prices for my daughters car as she had just moved into the area. Bernie was extremely friendly and informative taking the time to explain the different snow tires he had available. After speaking with Bernie it was easy for me to make a decision on which tires to purchase for her vehicle. My daughter stopped into Vianor with no appt and Bernie took her vehicle right in to do the tire change over. Thanks so much for the great service!! Adam/Melinda
Bernie and his crew are the best...best service, best advice, and best technical expertise. They go out of their way, not merely for us locals, but anyone. Even when I am out of town, I call Bernie or his front office staff for advice. Just got to Florida for winter and called to find out mileage for rotation on new Nokia WRG3 tires for my Subaru Outback...they had info right away, and now I am set. Ask any local in Orleans County and they will back up what I am saying...Vianor Derby has your back!!!!
Amazing folks to deal with! Friendly, knowledgeable and fast service, too. Will definitely return in the Spring for All Season tires!
Honest service and competent technicians.
Great customer service