Address: | 11325 Lee Hwy, Fairfax, VA 22030, USA |
Phone: | +1 703-352-8840 |
Site: | storage-mart.com |
Rating: | 4.9 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–4PM 10AM–2PM |
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Todd B
Just signed a contract with these guys, but wanted to leave a review saying why. Id checked out different self-storage places in the Vienna/Fairfax area, and while all staff was friendly, and the places themselves clean and secure, I found that the amount quoted was high, or -- worse still -- higher when I showed up at the facility to check it out than when Id been quoted a price on the phone. But the guys at StorageMart did not play this game. The price I got was the price Id been quoted on the phone -- and their price was the best I found. The facility is nice, and theres 24-hour access (not the case in some of the other places I visited). Both were very friendly, explained the process well, and obviously knew their business. Ill post later if my long-term experience doesnt match this initial one, but so far, so good.
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Daniel Ptak
We have been a client of Storage Mart going on 6 years now. We rent several spaces including a commercial unit. Seth, the manager, and Joe at the front desk, are always checking to be sure the property is secure ( which we absolutely require) and in top shape as far as cleanliness. They really have gone above and beyond to make sure we have no issues or concerns. The management here is unusually competent for this type of business and the property is well managed. We really couldnt be happier with our decision to rent space here and will certainly continue to. Very highly recommend this business.
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Thomas Casey
I rarely leave reviews, but this place deserves one! The facilities are super clean, well lit, easy to access and the management actually cares and is attentive. It may be strange to say this, but I kinda miss visiting the unit as I had my final month last month and no longer require extra storage. If I need storage in the future I will be back for sure. If you are hesitating, I encourage you not to, I think you will be happy for giving them a go.
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LM B
Great place to stow the extras! The units are clean, easy to access and the area is secure. Seth is great. He is professional, courteous, knowledgeable and very pleasant to deal with. I called a few places to get details before making a choice. Seths phone personality and patience to answer many questions showed me he knew his business and was interested in helping me to find a unit best for me. Thanks Seth.
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Sheryl Eppink
We recently rented a unit on a rainy, Friday night at almost closing time. Seth was extremely friendly and helpful and we were very pleased with the customer service we received. The units are clean and dry and we feel that our storage items will be very secure and that we wont need to worry about them. Thank you Storage Mart for your attention to good customer service.
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neonbrad
Seth was very helpful. He was well versed on the rates and options. Great personality. I felt at ease listening listening to him. We were not sure what we needed or where to ask and Seth walked us through the options. We had to look no further. We found our good deal at StorageMart Lee Highway. It is the place! A+ Thank you, Seth. Thank you, StorageMart.
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Tabitha Franklin
I have been storing at the Storage Mart in Fairfax for a couple of months now and I must say "I am impressed". The 24 hour access is great, everyone in the office is always super nice and for being an older facility it is very well kept. Absolutely recommend storing here, thanks Seth and Pearle!
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Rob Carvajal, Jr.
This StorageMart location is perfectly located for me, but more importantly, the help is always professional and they will do whatever they can to take care of you. The place is clean, cool and or warm depending upon the season, free of rodents and I feel safe no matter what time I go there.
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John Doe
Top-notch customer service from Seth and Greg from beginning to end. Responsive to phone calls, helpful and flexible. The facility is clean and secure, and the showroom is fully stocked and well-organized. Far superior to the Public Storage options across the street. Highly recommended!!
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Ric Fenton
Ive been at Storage Mart for over 5 resident managers. Without a doubt, Seth Naverse is the best of the lot. Smart business decision hiring him back! He will continue to up your bottom line at the Fairfax facility. Take care of him, and he and Pearl will take good care of StorageMart.
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Alexandra Lajoux
They say that moving is stressful. Not always! The Storage Mart in Fairfax makes it easy. Seth and Joe go out of their way to be helpful. Their supplies are of highest quality and amazingly low price. Best of all, their storage areas are spacious and accessible. Five stars!
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Matt Hildebrandt
Love the fact that you can load/unload items where they wont get soaked if its raining. As others have written, the place is clean, rat-free despite being in suburbs of the rodent capital of the nation (DC), and Seth gives superb customer service.
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Kurt Mockenhaupt
The staff goes beyond expectations to problem solve and be helpful. They worked with me to find the perfect unit then assisted in helping me transition to a smaller unit when the time was right. Thanks.
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Shyann Trujillo
We had a GREAT experience at this storage facility. Safe, Secure, Always Accessible, Easy In/Out, Clean, GREAT service & comparable rates! The manager is very attentive. Highly Recommended!
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Lynn McAuliffe
Arranging for the storage unit and moving in were a breeze. Seth was most helpful and my unit is extremely convenient. I have been with StorageMart for almost 2 years, and recommend them.
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Courtney Bacon
Super nice customer service, easy to move your stuff into, nice facility, air conditioned space, and many size options! I dont have a complaint at all!
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Jim Staudt
Excellent service, very friendly and eager-to-help staff. Easy out-of-the-weather access. I would recommend StorageMart without hesitation.
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Mike R
Friendly, helpful, and courteous employees. They provide an excellent secure location for property, and allow for 24/7 access if needed.
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Erin Mays
Great location and excellent service. We have two units there. The manager remembers us by name. No complaints!
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John Soto
Excellent service. Seth is on ti and always willing to go the extra mile. Definitely recommend!
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Sanchez Sanchez
Great customer service. Explained all fees fully to include a possible price increase.
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C Na
Welcome back Seth. Great place to rent. I have 2 units and have had no isssues.
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Derek Larkin
Ive been using them for 3 years their service is great!!!
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Joseph Naylor
Great place to store your junk
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marcelo gomes
Great location awesome people!
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Brehon Gregg
Its a storage facility.