Classic One Hour Cleaners

1122 W Broad St, Falls Church, VA 22046, USA

Address:	1122 W Broad St, Falls Church, VA 22046, USA
Phone:	+1 703-534-4455
Rating:	3.1
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7:30AM–6PM Closed

Location

Photos 3

Reviews 10

Joseph Hunt

When I picked up my coat after a cleaning and button fix, they said they found a broken zipper. It was not broken when I gave it to them. They fixed it right in front of me, in 15 seconds, no special tools, just by hand. Then they charged me $20 for the zipper plus the cost of cleaning and button sewing. I think fixing a zipper that was probably broken during cleaning should be done for free. It builds a good relationship with the customers. They do a decent job with cleaning and repairs, but they decided to nickel and dime over a zipper. I wont be going back. UPDATE: they sewed a button right through the middle of my coat pocket. Now a cant get my hands in there. Im never going back.

Benjamin H

I have been going here for five years and have overlooked their bad customer service. Honestly! I cannot anymore. The lady hung up the phone on me two times. I left a message for the owner to call me back on the voice message. Did they care? Did they call back? No. I wish I had never even spent my money at this establishment. Watch how I send out an email to all of my fellow George Mason PTO and sports family, The school board and council friends, etc. It is asinine to have a business patronized by our community and receive such rude service!!! If they dont want to be here, there are plenty of cleaners that do. Buyer Beware!

I I

I had terrible experience at this store. They lost several clothes, but they insisted to return them to me. Actually not. The owner lady was very terrible to me. She said "there was no evidence they lost yours, so I dont need to talk to you any more. Get out of my store." So I lost several my clothes which cost more than $200, and cleaning fee. no any apologies I dont recommend this store. Dont trust them.

Daniel Betbeder

Im a happy customer for the last 20+ years of the best dry cleaners in town! The owners, as well as the staff members are as friendly as they come. And the most honest, I had no idea that I left a $100 bill in a packet and I was called immediately to notify me! Great team!! I NEVER had a problem with my clothes and theyre always when promised. Highly recommended!

Dan Koprowicz

If I could go lower than one star I would. This is the most over priced cleaners I have ever used. Ive been getting clothes dry cleaned in the area for 8 years and never pay more than $5 - $7 to get a suit cleaned. These jokers? $14.00!! My total bill was $82.....easily 3x what I would normally pay. My first and last time using these guys.

Jack Aubert

I drop off five or six shirts almost every week. I have been doing this for a couple of years since my previous service went out of business. They do a very good job for me. The find and remove any grease stains. They are pleasant, friendly and polite.

Seth Nelson

They know be name here and treat my clothing very carefully. I moved to this cleaners after another establishment kept repeatedly damaging the delicate fabrics of some of my items. This shop has never done that and does a good job with repairs.

Matthew Kraus

Ive been going there for several years and am pleased with the services. Particularly, Ive had a lot of tailoring done (mens pants, mostly) and Ms. Lee does a great job - fast and professional.

Anonymous User

What is there to say? I drop my clothes off and get them back in a couple of days. I havent had any problems and Im also realistic about my clothes.

Jonathan Puleo

Horrible service