Regency Tire & Auto Services

10000 Three Chopt Rd, Richmond, VA 23233, USA

Address:	10000 Three Chopt Rd, Richmond, VA 23233, USA
Phone:	+1 804-747-0703
Rating:	4.3
Working:	7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM Closed Closed

Location

Photos 4

Reviews 17

nAx PLURR

spent $120 on a new tire that I removed the rim from my car and dropped it off to try to make it easier on them. they had to order it and I was told it would be ready at 3:00 maybe earlier. when I called an hour before they closed since they had not called me yet I was told that they had just gotten it, were putting it on the rim and it would be ready in 30 minutes. so, when i got there half an hour before they closed (which it was obviously their fault that i had to get there so late) i waited in line to pay and when i asked if they could go ahead and put it on the car i was told they could not because they had already closed the shop down. REALLY!??! you cant stick a gun and jack out under the door really quick especially since its your fault i had to come so late?? ive worked at an auto shop and it would LITERALLY have taken them 5 minutes. so, i had to get my jack out of my trunk and change it myself in their parking lot. guess what would have happened if i had injured myself on their property doing their job? a lawsuit. and to add the icing to the cake, after they closed, THEY BOTH DROVE RIGHT PAST ME AS I WAS DOING THEIR JOB CHANGING MY OWN TIRE!!!!!!!! NEVER AGAIN!!!! will i give them ANY business and i will make sure no one i know or meet ever will either. i dont know about you, but idiocy and incompetence are definitely NOT what im looking for in the service industry, ESPECIALLY when it comes to something as important as my vehicle. what if it was something much more important that they decided to cut corners on and i or even worse my wife got in an accident and got injured due to them being lazy???? think before you make the same mistake i did by giving them my business....

Nitin S

I have gone several times to them. Though they do not have all the fancy bells and whistles, they are honest people. For instance, I once took my van to them as it was having an issue. They looked it over and honestly told me that they could not tell what is wrong - they did not make anything up! They did not even charge me for this evaluation since they could not find the cause. I took it to the dealer and they also could not locate the issue, fyi. Only after I searched car forums did someone with a similar problem mention what it could be and that was it. So very honest people who I would take all my cars to.

Veronica Harris

Very disappointed. They seemed very nice and were recommended by a friend. A day after having my oil changed there, my oil light came on. I called and told the gentleman who answered the phone that I had just had the oil changed there the previous day and the light came on. His reply was "Well what do you want us to do about it?" I was looking for not just a trustworthy place to take my 2 household vehicles, but we having been shopping around for a new place to use for the 6 fleet vehicles at work. This place is so close to the office, I had high hopes . Ill keep looking.

Kira Scafidi

Upon relocating to Richmond, I struggled to find a honest mechanic. Fortunately, I was recommended to Ronnies and they have helped me with some major car repairs over the past few months. They have been professional, honest, courteous and gotten the work done in a timely manner. I could go on and on about the great service I have gotten there and would absolutely recommend Ronnies for any work you need on your car

melissa testino

Wouldnt recommend them with my car. My daughter bought a car and with them being the service place ..it took them four days to do a tube up to include the brakes. Well that didnt happen. Now shes having problems again hopefully the dealership will have a different place we can go. Also when we called to get a list of jobs done nobody could give an honest answer. I would not recommend this place.

Jason Novak

My family and I have been taking our vehicles here for 15+ years! These guys truly have been a great help. They make me feel like they have no hidden agenda. Theyve helped with inspections, oil changes, brakes, new car inspections, and never have I felt like Ive been overcharged. They take me seriously and respect my busy schedule. Thanks Regency Tire and Auto!

Anonymous User

These guys are no nonsense honest mechanics. Pricing is fair and they do good solid work and will tell you if there are other issues than the one(s) you came in for and if its an inexpensive repair they just go ahead and take care of it. Place doesnt look like much but these guys are always busy - one of the best signs of a good business.

Michael Aust

These guys really take care of you. Im a car guy so I take care of my vehicle, they have no problem with that, and dont try to push any service on me. They just do their job and if theres something small they fix it if its cheap.

John Streat

Honest straight shooting mechanics. The gentleman I talked to is a former paratrooper. If you want to take your car to a trustworthy place while supporting small business and the vets look no further

David W

These guys are a no nonsense mechanic shop. I trust them for repairs and recommened them to friends. Everyone Ive recommened them to has provided good feedback.

Jessica Leigh

I have been there several times over the years for repairs, maintenance, and oil changes. They are honest, dependable, trustworthy, hard working people.

DANIEL W GREEN

Great service, went in with a screw in my tire, within 10 mintues they had it plugged for $15 .... Non nonsense, I highly recommend them DG from PA

eugene mcelroy

fantastic place, been taking my cars there for 15 years and they always treat customers fairly, do not gouge $$$ you like other places

Michael Weindling

Always a good experience. I feel like they are fair in pricing and honest with what needs to get done and what can wait.

Shameka Carroll

Expert service and knowledge, the only downfall is it can get pricey but thats to be expected with car repair

Heather McCleery Hamm

Ronnie and his crew are the most trustworthy mechanics in the area.

Barbara Cross

So far pretty good service.