Walmart Tires & Auto Parts
| Address: | 540 7th Ave, Longview, WA 98632, USA |
| Phone: | +1 360-414-8483 |
| Site: | walmart.com |
| Rating: | 1.7 |
Location
Photos 11
Reviews 7
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Ron Kirkpatrick
We will NEVER use this facility again. It was bad enough that we, along with 5 other customers (who could be clearly seen by the staff) went without receiving service for quite some time. Apparently it was more important for 3 staff members to stand around discussing a service ALREADY completed with a customer, than helping the those still waiting. Although assured we would be called while in store, after quite some time we were forced to return to that department to find out what was taking so long. Robert spent more time laying on the counter then attempting to help us determine that, the only employee now in this area. When another employee finally came back, it was determined the vehicles had been completed for quite some time, yet no one bothered to call. We will NOT be recommending this facility in the future nor patronizing it again ourselves.
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Rebecca Shaw
Technicians told me I had an oil leak so I took it to another place same day and found out my only leaks were where they hadnt put a tight fitting filter or a seal on the gasket. I went back to Walmart after I got my car back and after paying for a second oil change to show them the write up and to get my money back and was told that as far as they were concerned they did everything right....Apperantly gasket seals get up and walk away. So frustrated by the horrible customer service and lack of accountability.
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Scott B
Came in for an oil change over my lunch hour at work, good price. But, with only 1 other car in the bays besides mine, it took an hour and an half to get my car back. I have read that they do this so you will spend time shopping in the store. Well, okay sounds logical but all it did was irritate me and make me late getting back to work. You gotta do better than this if you want me to keep coming back.
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misty smith
Incompetent staff that all give you different prices for the service you need. I was told it would only take an hour to an hour and a half for put TWO new tires on and 3 hours later we are still sitting here!! All anyone keeps saying is "they are almost done" I will never use this tire shop again & I advise anyone thinking about it to reconsider!
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Heather Bell
Great service, products, prices, location and very quick service. :)
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Sheldon Anderson
It took them 3+ hours to install 4 tires....
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Sam Beresford
Nice people
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