Address: | 1501 Elliott Ave W, Seattle, WA 98119, USA |
Phone: | +1 206-282-1000 |
Site: | precisionmotorworks.net |
Rating: | 4.4 |
Working: | 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 9AM–3PM Closed |
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Steve S
This company surely doesnt deserve your business let alone be in business...there dishonest crooks! Read... *** IF YOU WANT to be RIPPED OFF!! and have YOUR CARS BODY DAMAGED to the tune of $1500 plus...then this is the shop for you. Brought my car in for a coolant leak & found out it was a simple replacement of the expansion reservoir tank....they placed the part in my car without calling me first & tried to over charge me over $330 for installation & the part before I came to pick it up...I didnt have that much money and asked to OWNER have the part remove cause I didnt have that much money at the time but offered to purchase the part which they charged me $60 more for and reinstall myself only cause I felt bad that the mechanic had to take it back out. * A simple expansion reservoir tank on Ebay cost: $40 they charged $100. * Tried charging $230plus for installing the expansion reservoir tank that took me 10mins to install myself...it was literally two or three clips to pull out & install myself...it was so simple a 10 year old could figure out how to do it without instruction. BUT THIS IS THE BEST PART- * After Paying....I walked out to find the entire PASSENGER SIDE DAMAGED from the BUMPER TO MID DOOR with a gouge through the paint and creasing into the metal.(the mirrors points down when backing up and the damage went to about where you wouldve ended up ripping the mirror off!?) * I politely confronted the OWNERS of the business who was the only person there about what I found. The mechanic had taken a rag and tried to rub out the gouge which scratch the paint further and subsequently ended up proceeding to be the only clean area of my otherwise dirty car. It was clear that the mechanic had damaged my car pulling it out of his shop and the owner and a witness standing there that took me to pick up my car could all tell it had just happened. The owner after saying he would talk to the mechanic who conveniently was gone when I arrive. The mechanic...literally looked homeless, had problems with drinking or something, and could barely tell me where to go when I walked into the shop & I imagined paid poorly. The owner even had the audacity to say something to the effect that..."dont you have insurance." I called 911 and was called back by a Seattle Police Officer who informed that unless it was done maliciously, it was a civil matter that had to be taken up in a small claims court. Believe it or not this was the second & last time they tried to rip me off for "work" they did on this car..which involve a $200 bill for a diagnostic test for a fix that cost less then $10. Dont learn the hard way like I did & save yourself from being ripped off or having your car damaged. I am a Public Servant of 12 years fighting forest fires & appreciate honesty & people/ businesss with integrity, especially when it comes to my ability to commute and pay my bills...these guys dont deserve your business...if I help one person avoid going through what I did then...amen. Precision Motorworks is garbage!
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Jennifer Lu
My bio: I have been a customer over the course of two years and I have two auto shops I go to (Precision Motorworks in Seattle and Central Automotive in Kent) in order to get two opinions on services needed and compare prices. I have had multiple services done at both places and the work seems to be good (have not had to go back for rework or found any damages resulting from service). Tbh, I prefer Central Automotive more because their facility is much nicer with a seating area and snacks and my very female intuition tells me that Central Automotive treats women better. I dont have qualms making this statement because the sad reality is women tend to be treated like they dont know what they are talking about when it comes to cars. Not always but lets be real: it happens. I drive a 2011 BMW 328i. Pros: Precision Motorworks does have loaner cars available but its not guaranteed so you need to check with them beforehand. Ive had them do service on my car twice and they had a loaner for me one time. The other time they said they were out. Precision Motorworks gave me a write up of recommended upcoming services and prices the second time I was there which makes it easier for me to keep track of what they say is wrong with my car. Cons: This place is pricey. I initially chose to come here because they gave me a low price for one service (brake fluid replacement), then they told me my serpentine belt is about to come off and needs to be replaced and quoted me a high price. I shopped around and found Central Automotive was able to replace the serpentine belt at a cheaper price. Central Automotive agreed the serpentine belt needed to be replaced asap. The second time I went in for service, they told me my oil filter housing gasket was leaking 7/10 and needed to be replaced. They quoted me $500. I took my car to Central Automotive for a second opinion and after looking at my car and showing me photos, they told me there is some seepage but they cant in good conscience tell me I need service for it. I just need to keep an eye on it during oil changes. So there you good. Id say Precision Motorworks is honest and correct 60-80% of the time but I dont trust everything they say (I get a second opinion if I have time and its not an emergency) and I DEFINITELY know they do not have the best prices.
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Heather Byers
They also wash your car before you pick it up... I FINALLY tried them instead of the MINI dealership for something "simple" and they aptly brought to my attention some other things I had forgotten to address that if left unchecked much longer would have caused very costly damage to my MINI AND they beat the dealer price on everything I chose to have them do. Its not a glitzy shop but the convenience, competitive pricing and service quality made it the right choice. The only thing you could say the dealer has up on them is that the dealer will loan brand new MINIs out while you are in service so you get to "test drive" other models, which is fun, but for me the hassle involved canceled out the benefit over time.
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Chris Free
Ive been using Precision Motorworks for all of my BMW repairs since January 2007. They have taken very good care of my car and have been extremely honest. I could tell dozens of stories... One that comes to mind is when I had an exhaust leak... sounded like it was coming from the head... could have been VERY expensive to pull the whole engine out, etc - and I was ready to pay through the nose. (And they knew I was prepared, we talked about the cost). Later that day, I walked out with a less than $80 bill for diagnosis - it was a loose spark plug. They could have tightened my sparkplug and charged me $600 and I wouldnt have known. These guys are great and they know what theyre doing.
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Peter Carr
The shop is clean, and the work is really good. I had them check through my cars and they spotted everything that was wrong with them. The service isnt cheap... when has good service ever been cheap? People dont buy volvos or BMWs without knowing its a great car to drive, and will be expensive to maintain. The thing that really stood out to me was that John, the owner, memorized the service levels for the car and quoted them off the top of his head to me. I also love that they use Volvo filters in their changes, which are WAY overpriced BTW, (do it yourself!) but thats the key to keeping the car going forever like it should. If you want to cut corners go somewhere else.