Sanford Firestone

705 Hickey Blvd, Pacifica, CA 94044, USA

Location

Photos 29

Reviews 22

Yin-Chen Huang

The service at Sanford Firestone is awful! It is a stand-alone shop, not really a chain store of Firestone. I went there on July 13 for 10k-mile maintenance. Tire pressure was listed on checklist. Yet right after I left this shop, driving on Gateway Drive closed to them, the low tire pressure indicator went on. I went back to them. The technician just blamed it on some imbalance. He only turned off the indicator. Nothing else. I drove home, and ever since then I havent driven. The car just stayed in my driveway. Today (July 18) my housemate found I have a flat tire. I called Sanford Firestone, and the one who answered said nothing they can do. They dont have mobile service. Its my first time to have my car maintained at Sanford Firestone, and it is also my last time.

Kristin Imose

The customer service here is amazing, I believe that it was an accident giving them a one star. I may have accidentally clicked it when I was looking for a tire replacement shop on my phone. First time i came here they replaced two of my tires the same day. Second time they were very busy but offered to fix my tire (punctured by a nail). Put my spare on and told me to come back tomorrow and theyll put the fixed tire back on. The only issue was they told me they would call with a time to come put the tire back on, when they werent busy. They didnt call and I had to call close to the end of the day to double check if I could come in that day. But overall, always a good experience here.

Raulito Taruffi

This morning when I was going to get in my car to go to work I noticed that one of the back tires was flat. I have a mechanic who has been taking care of my car for years but since I was in a rush I had no other option but to look for nearest tire shop. I was lucky to end up at Sanford Firestone in the Fairmont Center where I could get my tires replaced. Chris Pinales was very informative, honest and he did not try to upsell me, instead he did his best to get me the best deal. I am impressed with the quality of customer service I received at Sanford Firestone, despite the volume of their business Chris could still offer me a same day service and did a great job at a very reasonable price.

Jerry Cohen

Today was my second time doing business with Sanford Firestone. I had an absolutley awesome experience. First rate customer service from the owner and his staff. It was very nice to deal directly with the owner of a Firestone. Going to Pacifica Firestone was far superior then dealing with Serramonte Firestone. If I could give them 10 stars I would. I highly recommend Sanford Firestone in Pacifica. Jerry Cohen Pacifica, CA

Mimi Deb

I was referred to Sanford Firestone by a dear friend who had used them for years. She felt they excelled all the way around. And I will tell you they are just as great as she said! They quoted me a very fair price for services in advance and got my car in and out very quickly. Their people skills were amazing. Reminded me of how people "used" to treat one another. Anyway, I plan to reach out to them more often.

Tina Okeefe

Sanford Firestone is like family to us! Their customer Service is rated a 10 star.We have 7 family vehicles including business trucks (Dirty Rats Rodent Removal) they rotate our tires at no charge and let us know of any other problems with our Vehicles. They know all of us by name and greet us with a smile. Highly recommend for all your needs, Auto Repairs ,Tires and Smog Check

Jennifer Burns

They will Rip you off bone dry, , they are seriously the most expensive place. I will never go there again Engine Water Pump ACDELCO PRO 252-719 (Fits: 1988 Chevrolet Camaro) $36.56 and they want $600 to $1000 dollars to fix this. Well goodluck to all you people who go there , your wallets will be empty so if you dont mind throwing money out the window go for it

Jeremiah Villar

This firestone is the real deal! Came out here for a leak to get my smog checked done For my dodge neon, came back for more leaks, this people are very honest and professional. I love this place! Everytime something happens to my car im bow confident knowing these guys are just up the block from me! Will definitely recommend to people!

Jeffrey Witz

Very nice People. Exceptional Service. Went to Firestone with a friend and got his rims outfitted with new tires. One of the older guys was nice to us gave us a reasonable price for the work, a lot better than the tire shop down at Skyline plaza. This was a down to earth business we need to have! Thanyou Firestone!

Brad S

If you want the absolutely BEST service,this is the place to go.They are friendly,efficent,and their repairs are outstanding.They have been servicing all 3 vehicles in my household for years.They have always been excellent in their evaluations and repairs.Simply a pleasure to deal with.

Tom Chambers

Sanfords service has kept my elderly Focus (16 years old) going strong. Keeping the oil changed, cooling system and transmission serviced, etc, really helps. I have had a couple of unexpected repairs over the years, but Sanford has always been there to help.

Alexis Philipopoulos

I have been going to Sanford Fire Stone for 40 years they have all ways treated me fairly and gone out of their way to take care of me. They have taken care of both of my vehicles all this time which are in good running condition thanks to Sanford Firestone.

Kelsea Kanahele

They are very friendly and helpful. Ive been going to them for the past year and theyve helped me out with oil changes and new tires. They are pretty quick but having an appointment definitely helps. Prices seem fair and quality of service is great!

Michael doeltz

Been here a couple of times. ALL the staff is very friendly and personable (this is rare in this day and age). Quick service here. Prices are decent. Same shopping center has Starbucks and Mexican restaurant if you get tired of waiting in the shop.

Tamara Tinker

Sanford Firestone repaired a flat tire on my Mazda. The repair was done well and quickly. Every member of the staff was helpful and professional. I would return to Sanford Firestone without hesitation for the maintenance and repair of my car.

maija murphy

Chris at Firestone has always been helpful with my needs, be it help to program extra keyless entry remotes, brakes,new battery,tires,even my window track replaced after it broke- leaving my window down inside the door.

Flo Critendon

These guys are great.They have been taking care of our cars for years. Great customer service, always greeted with a smile to share when we walk in the front door.

Kathy Holly

I needed new tires for my car and balancing too. They did a great job and very efficiently and quickly. I would recommend Sanford to anyone.

Young Liu

Staff right here are friendly and professional. Price is not the cheapest one but still fair.

Olimjon Atabayev

Have been there few times and so far so happy both with service and price

Anonymous User

Best service. Fast, friendly people. Always try to accomodate customers.

Avshi750

Great customer service