Address: | 8718 W Thunderbird Rd, Peoria, AZ 85381, USA |
Phone: | +1 623-777-1495 |
Site: | champsautorepairglendale.com |
Rating: | 4.3 |
Working: | 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–2PM Closed |
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Phil C
Im fairly self-sufficient and am pretty competent when it comes to fixing things. However, I was having a persistent electrical problem with my 2004 Dodge Ram diesel truck and was running out of options. I had already replaced the alternator, both batteries, two relays, and the ECM (Electronic Computer Module). The problem wasnt solved. Additionally, I had lost faith in Larry Miller Dodge to repair my truck and do it cost-effectively. After all, they wanted over $3K for parts/labor to replace the ECM while I did it myself for under $800. Might I remind you that the ECM didnt fix my problem. I finally searched around for shops with expertise in electrical issues and came across Champs. I spoke with Todd and he was happy to take a look at it. Although his schedule was busy the first day, he squeezed me in Tuesday and was able to identify that the "new" alternator from OReillys was faulty. He contacted me and asked if I had the receipt, which was at home. I could bring it to him later. A few minutes later, he called back and said he had spoken with OReillys to verify my customer info, verify my warranty, and get a replacement sent to his shop asap. He got everything repaired and my truck was healthy again by the end of the day. Todd went above and beyond what I asked and expected. Its sadly a rare thing to get such great customer service, but I did at Champs. Thanks Todd!
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James Bond
I just came across there bill from 2013. All these reviews giving good reports, must be getting paid, dont know they have been conned or lying. 2013 I went in to have the old gas removed and new gas put in. When they started up the engine, they said gas was leaking from the Carburetor, so I asked them to tighten the screws below and it stopped leaking. They had no business at the time so they were looking for work! i let them rebuild part of the Carburetor (they didnt know who to do a full rebuild) but when my own mechanic was free, he was mad at me for falling for the con. Never again.
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Chris Luzinski
Wow, I was a very upset customer after having to deal with Ken a month ago. I went into their office today to get our free oil change and that was going to be the last time I went to Champs. Jesse came out while I was waiting and acknowledged my original bad review, and asked if there was anything he could do to have me give Champs a second chance. I told him that there was an engine code error, and he gladly took car of it and replaced the spark plugs. Thanks for promoting Jesse to manager and got rid of that Ken guy. You guys have now earned my business back! See you guys on Friday.
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Debbie Gundacker
I showed up with a hose squirting gasoline on to the engine and the Service Advisor Jesse took swift and immediate action to resolve my issue. He made sure that my problem was resolved right away and had me back on the road in time to pick up my kids from school. Thanks again to Jesse and Adam for doing a great job.
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ghassan abuelian
Jesse is awesome. If you want to buy a car then have Jesse check it. Checked out the truck I wanted to buy in no time at all. Suggested a third party dmv service which made things go easy and smooth. Came back the next day and did the recommended transmission flush.
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Maureen Erickson
Exceptional, professional service and no games. Reasonable prices. They take the time to talk to you about what your car needs and dont push extras.
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David Yanez
Very professional, fast, fairly priced and not aggressively pushy on the upsales of additional services.
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osama alshammari
Very good stuff and services with good prices and treatment
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Cindy Owens
Im going with Jesse!