Masterwerks Tire and Auto

21824 N 19th Ave, Phoenix, AZ 85027, USA

Address:	21824 N 19th Ave, Phoenix, AZ 85027, USA
Phone:	+1 623-869-8473
Site:	masterwerks.com
Rating:	4.7
Working:	7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5PM Closed Closed

Location

Photos 26

Reviews 13

Bryan Bollig

I went to Masterwerks to have my 2001 F250 7.3L 2WD truck aligned after putting a 2" Daystar lift kit on my truck. They did an excellent job aligning the truck with the lift, which can be tricky business. Read around and youll see that some guys have had to go to several alignment shops to get their truck aligned correctly after a lift. Masterwerks did the job right the first time. Just last week I decided to replace my old, tired coil springs with some Super Springs (highly recommend!). I went back to Masterwerks, and once again they did an excellent job aligning my truck. These guys strive for over-the-top service. After each alignment, they went over the camber, tow, and caster readings on my truck before and after the job. Additionally, after each alignment they follow-up called me a couple days later to see how the truck was handling. Are you kidding me?! Some doctors dont even do this anymore. We need more businesses like Masterwerks in Phoenix.

Adam Verhoeks

Had a lot of service done to a high mileage vehicle. All of the fluids, brakes - pads and rotors, plugs, wires, alignment, etc... All the fun stuff that goes along with a 100K+ mileage vehicle when it rolls that milestone. Anyway, Mike and David did a great job and after the service was completed, the truck drives like new. Had a minor follow-up issue that was taken care of quickly and easily. They even threw in free wiper blades. If you are looking for that kind of mechanic shop that cares more about you and your family than how much they can upsell you, and you like the idea of being able to get a straight answer when you ask what needs to be done right now and what can wait - this is the shop for you.

Brady K

I started taking my 2001 Accord to their shop over one year ago since they were two blocks away from my work. As someone who doesnt know a lot about cars, their no nonsense, honest approach to service has been very much appreciated. For the little non-scheduled maintenance I have had done on my car, such as replacing rear struts, they have always called to follow up with me to make sure the car is doing well after service. They have always done their best to get parts & service covered under warranty. While they arent the cheapest, their prices do not seem outrageous, and I would gladly spend a little extra money with the piece of mind that my car is in good hands.

agetro ortega

This is my go-to mechanic shop 100% of time. As honest as you can get. I have been bringing in my old POS Nissan Sentra (no longer own) with several issues when it comes to overheating, electrical, and general mechanical problems. They are a bit expensive, but they will break down the work they did right in front of you, and even show you the old part that was replaced. I would inspect every area where the work was done, and it was always left clean and clear for you to see for yourself. They were able to help me get by with my older vehicle with solid repairs until i got a newer, more reliable vehicle. Definitely recommend them.

Kevin Knecht

Ive taken my cars here for the last 9 years. I am always treated as a valued customer and they go above and beyond. Dave is never pushy and outlines the areas that need immediate attention and ones that can wait but should get done in the near future. I had a 1999 Ford Ranger (10+ year old truck w/ 120k) I was in Flagstaff for a summer job and needed an oil change. I took it to a local shop in Flag after the guy handed me the keys he said, "that truck is in impeccable condition." After that, it just reassured me the quality Masterwerks provides. Highly recommend!

Lance Mather

Ive been dealing with Mike and David for more than 15 years. Mine, my wifes, my Mothers, and several of my friends vehicles have been serviced at Masterwerks. We have always received the same professional and honest treatment, and I will continue to send friends and relatives to them. Before they do any work, they call and explain what they have found and what repairs they recommend. Then its up to me as to what to repair. The cost is always discussed up front, and there has never been any surprises. They get five stars from me because they deserve it.

althajane1

These are great guys and most important they are honest. The shop is very up-to-date and all of their employees are very knowledgable and thorough. They will give very true and up to date advice about your vehicle and its problems. Most important they are timely, efficient, in line on prices, easy to deal with, and a great bunch to work with. We have used them for many years and they stand behind all of their work. You wont be sorry, nor will your vehicle.

Janelle Wilke

I got my brakes fixed at Masterwerks a couple weeks ago and Ive been very happy with the results. Dave is great and went above and beyond expectations; even called the next day to make sure all was well with the service. They even scraped off a plastic bag that was melted on my exhaust pipe (which was producing a melted plastic smell for a couple months), no charge. Thought that showed a lot of care for the customer. Thanks!

Sonny Hively

I have been using Masterworks to take care of all 3 of the family cars. I have great trust in the integrity of the owners - Mike & David. Great service, great value. The tell me how things are and what needs to be taken care of on the vehicles --- never pushy on items to be fixed - they make suggestions and let you decide. Great auto repair service I would recommend to anyone I know !!!

Paula Leinberger

I trust the technicians. Thats saying a lot when it comes to auto repair. I know that what they are saying needs to be done, really needs to be done. A few months back my truck broke down right before I was going on vacation. They arranged for towing and had my truck running by the time I came home. They have always taken good care of me. I recommend them to family and friends!!

Chris Hamer

Ive got a lowered Acura Tl. I took it to the dealer to get an alignment, but they said theyre equipment could not attach to my vehicle because it was too low. (Lowered 1") So I brought it here to Masterwerks. They said no problem. Had it done in less than 45 minutes. Highly recommend. Very honest and good rates. $40 cheaper than the dealers special price.

Christina Marcell

Great customer service and honest business! Ive been having my cars serviced at Masterwerks for 15+ years now and have never had any issues. Im certainly no car expert, but David & Mike always take the time to explain to me whats wrong, what absolutely needs to be fixed now, and what can wait and for how long. I would never take my car anywhere else!

Joe Formica

The counter guy was talking to a customer about a part on there car and he totaly bsed him because I know cars and a car only has 1 of the two parts he was selling the guy. Go to a diffrent shop ! I had a battery under warantee and he wanted to charge 30.00 just to install it I told him to get lost .