AutoCrafters

1115 W Broadway Rd, Tempe, AZ 85282, USA

Address:	1115 W Broadway Rd, Tempe, AZ 85282, USA
Phone:	+1 480-966-9716
Site:	azautocrafters.com
Rating:	4.6
Working:	7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 8AM–2PM Closed

Location

Photos 60

Reviews 6

Brock Lee

I would give Autocrafters ZERO Stars if I could. My sister took her car into Autocrafters because she blew her head-gasket; the car overheated. They told her she needed 3 new hoses, a new head gasket, and 6 spark plugs. Then, they told her the cost would be $3,000 FREAKING DOLLARS!!! Let me put that into perspective: -The 3 hoses...$50. -The 6 spark plugs...$15. -The head gasket...$50 (max). -Total of a 4 hour job. The parts would have cost $115 max. That results to $2,885 for four hours of labor. Thats over $700 per hour! Doctors that earn $150,000 per year make around $40-$50 per hour (after taxes). What makes these crooks think they deserve 14 times more than a doctor? Also, the car cost my sister $1,200. Why would it cost almost three times as much just to replace 3 hoses, 6 spark plugs, and a head gasket? Hmm...buy three sets of parts or buy A WHOLE OTHER FREAKING CAR? Oooh, thats a touch choice there (sarcasm). But, heres the REAL kicker! Replacing those things would NOT have fixed the problem. Turns out, there was A LOT more wrong with her car: -The thermostat was bad. This caused the over heating! -The radiator was bad and caked with rust. This helped cause the overheating. -The lower end of the engine went bad after the overheating. They never even addressed these problems. Basically, they were just going to put a band-aid on the problem and charge her for a complete operation! NOT replacing the thermostat and radiator would have resulted in ANOTHER over-heating and ANOTHER blown head gasket. The whole engine needed to be replaced and all they wanted to do was replace These people are crooks. They saw my sister didnt know much about cars and they thought they could rip her off. Shes lucky she talked to me about it and I was able to refer her to a reputable mechanic that changed out her whole engine for less than $800. I changed out her radiator and it cost less than $80 for the radiator and only $40 for the fans. So, for less than $1,000 we fixed the whole thing when these crooks wanted $3,000 for 3 hoses, 6 spark plugs, and one broken head gasket. The mechanic we talked to said, replacing those things would have let her drive her car for ONE HOUR before the head gasket blew again. I cant believe these people can live with themselves doing that to people that dont know any better. Id like to say some VERY strong, colorful words here but I know my comment would probably get removed. Basically, stay away from these crooks (and calling them crooks is putting it lightly). But, wait...lets pretend these guys arent crooks. Then, WHY DID THEY MISS SUCH OBVIOUS PROBLEMS LIKE THE BAD THERMOSTAT? Why didnt they see the bad radiator? Why couldnt they deduce the overheating caused some other problems? Why put a band-aid over such a HUGE problem? Two things we can conclude here: -If they are lying scumbag crooks...STAY AWAY!!! -If theyre not crooks...then theyre VERY bad mechanics...STAY AWAY!!!

ShawnRockafellow

This shop is OUTSTANDING. Kevin was great right from the first phone call. I was in an accident where I was the middle car in a 3 car collision. Fortunately the guy who hit me had insurance, but naturally the insurance company was giving me the run-around from the get-go. I thought this was going to be a nightmare since that’s how the insurance companies operate. That’s why I’m glad I chose AZ AutoCrafters. Kevin was awesome dealing with the insurance company for me. He really knows what he’s doing and when the insurance company started making things difficult, he stepped in so I wouldn’t have to deal with them myself. When there was an issue regarding the authorization of repairs and authorization of the rental car, Kevin handled it right there on the spot. They really do a great job….and there’s an Enterprise Rent a Car literally right next door so it made it super easy to drop my car off. They made this such an easy experience. I would recommend them just based on the quality of the customer service alone, and of course my car looks great too. It looks better than it did before I got in the accident. They do outstanding work. This is a quality shop…very professional. Above and beyond from start to finish.

Anonymous User

Ive never written a review of someone before, but I just had to say something about this place. When I first bought my car, it was new to me and leaking oil everywhere. I took it to one of those large chains and they told me it was going to be over 700 hundred bucks. Well, I thought to myself that if Im going to spend that much I might as well give it to a local business. Auto Crafters was nearby. I took it in, completely expecting to pay the money, and Jake said hed take a look, fix whats wrong and I could pick it up later that day. Low and behold, when I went to pick it up, he said it would be just thirty dollars. All I really needed was an oil change and a new filter. I felt like I had found the the Loch Ness Monster or Bigfoot! An honest mechanic!! Here I was fully prepared to pay 700 bucks!! Needless to say, next time something major happened to my car I took it back to Auto Crafters, and not only are they kind and flexible, theyre genuine. I couldnt afford the repairs I needed and they worked within my budget to get me back on the road! Whether its something big or small... I wouldnt trust anyone else in the valley.

Anonymous User

I went to autocrafters after buying a set of used tires elsewhere because I was experiencing some steering wheel shake. Well, lo and behold, Id been ripped off by the discount used tire salesman (imagine that!) who had sold me four cruddy tires. The guys at Autocrafters were honest with me about the quality of the tires Id purchased, and told me that they were already separating internally in multiple locations. Distraught because Id already blown a bunch of dough and gotten scammed, I didnt want it to happen again. Brett and Jake took good care of me. They understood my concern with regards to affordability, but that I didnt want to sacrifice my safety on the road with a low-grade tire. They made a personal call to their supplier and within 5 minutes had negotiated a better price for me, and hooked me up with a higher quality set of tires. You can believe that I will be back to visit these guys. Wish I drove something other than my ever-so-reliable toyota so I could give them more business!!

Zachary Lopriore

If I could give Greg and his staff 6 stars I would. Nothing but professional from the first moment I spoke with Greg til the moment I picked up my car. They handled a very frustrating insurance situation for me after I was in an accident and got my Audi back and running in no time. Not to mention they paint matched an extremely rare color perfectly on the first try. Greg took care of my car like it was one of his own. If you are an enthusiast or just an average driver you and your vehicle will be in good hands at Autocrafters. They are proficient in everything from American muscle to European luxury. I would recommend Greg and his team if you are looking for a no hassle, no games, honest and upfront shop that will not waste your time... which unfortunately is becoming harder and harder to find!

Joshua Haynie

Only come here if you want your vehicle serviced right the first time! I was in a real predicament when I called AutoCrafters. The repair was really quick and painless. I cannot thank them enough for their fast, friendly, and superior help they provided to me and my vehicle. The owner Greg went out of his way on several occasions to help me understand how thorough they are and what would take place. The tour of the facility was an added bonus. We need more quality and helpful business owners like this one! Thanks again! I hope that you will get lots of business since I havent had any problems since.