Cox Authorized Retailer
| Address: | 1542 N El Camino Real, San Clemente, CA 92672, USA |
| Phone: | +1 949-388-1225 |
| Site: | locations.cox.com |
| Rating: | 4.1 |
| Working: | 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 8:30AM–4:30PM Closed |
Location
Photos 12
Reviews 7
MI
Mike Bagg
Went in to get promised credit after horrible install and billing experience because rep on phone dropped the ball. I should have stayed home because Cox does not empower the reps that work face to face with customers to credit accounts for charges that everyone has agreed should have been credited. I decided to call Cox from the store and sat on hold for 15 minutes while listening to the in store reps apologize to multiple walk-ins. There is a reason that Cox is losing subscribers and its not just because of high prices. Im on a mission now to look for an alternative Only reason I give 2 stars is because the rep in the store was nice.
MA
Matthew Dooley
The people working at this location have helped me and several occasions to fix problems with my account. Im not a fan of Cox overall, however I would definitely recommend this location to anyone interested in their service
DE
Deb Bowling
I am going to be moving to the area. I wanted to choose my bundle but, I also want to see the channel line up before choosing, which it will not let me do without an account. I guess I will be sticking with Time Warner.
DA
Daniel Decline
Customer service here far exceeds phone service which is a given because people are a little less bold when you are in front of them. That aside, very easy to work with staff here.
JI
Jim Stevenso
The staff here is amazing. Every single one of them is extremely helpful and hands on with explaining the technology to new customers
CH
Christine Dullnig
Super friendly staff! Most painless transaction Ive ever had regarding cable contracts. Made my day and move so much better.
ED
Edward Uechi
Shannon was excellent with helping me getting my service started. I would recommend thus store to all my friends.
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