Precision Tune Auto Care

3535 Satellite Blvd, Duluth, GA 30096, USA

Address:	3535 Satellite Blvd, Duluth, GA 30096, USA
Phone:	+1 770-476-1078
Site:	precisiontune.com
Rating:	2.6
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM Closed

Location

Photos 20

Reviews 5

Joseph Ajayi

The manager Josh is a scam artist. Ive been going to this location for years for my reg oil changes....but never any actual work on my car. But bc my reg mechanic was overbooked I opted for these guys. I needed to re-register my car, but my check engine light was on so it wouldnt pass. I had auto zone pull the codes and brought them to PTAC. Josh walked me through the usual causes for the specific codes I had. So I bought the parts he suggested. And under an hour after leaving the shop....my check engine light came back on. I drove back up there....he suggested a diagnostic for $75...I got it....he told me what part Id need. He even wrote it down. I bought the part he installed it....and again....the check engine light came on not long after leaving. I drove back up and he told me it was the wrong part and hed switch it for the right one. He did....or at least I hope he did. I drove off....and again the check engine light came back on. A few days later I came back and requested for my egr valve/port to be cleaned. It took half a day....but the car made it home without the check engine light coming on. But later that night when I started the car hoping to add miles on before I take the emissions test......the car sounded like it would barely make it out my neighborhood! I had to have my car TOWED to my actual mechanic who immediately sent me multiple pictures of the damaged intake manifold (part of my egr system). I called the shop to see if we could come to an agreement on how to fix the matter.....but I was met with aggressive denial. The next day I went to the shop and showed josh the pictures....and he still aggressively denied it. But.....offered a used replacement. I agreed. I called him on the day of....and he basically said no...he had nothing to do with it.....he has it on video he didnt touch the manifold...gave an unapologetic sorry....and hung up on me. But after some googling and you tubing.....in order to clean my egr valve/port.....youd have to make contact with intake manifold....which he said he didnt touch. But I paid $150 for that service alone......so if he didnt touch my intake manifold....which is now damaged....to clean the egr valve/port.....then what did I pay for? Scammed. This place is trash. Im currently waiting to hear from corporate on this matter. But I am without a doubt prepared to file a claim for all the money Ive lost and am losing....and all the drama Ive had to endure bc Josh....the manager....refuses to fix what he left wrong. If they fix this issue...then I will happily take this down....but till then.....

Brian Johns

I purchased a drop in replacement engine for my truck and had the work done at this location. I was verbally quoted 10 hours for the job to be completed several times by Josh himself. It took them 6 full weeks to finally call and tell me they were finished, I paid them that day by credit card but before I was able to pick up my truck, they called again and said there was a vacuum leak and it would be another day or two. 8 days later, I had to call them to ask what was going on and they told me there was now a fuel leak. 6 more days went by with no word from them so, I was forced to call a tow truck and have it taken somewhere else. Though I was able to drive my vehicle in to have the work started, 2 full months had passed with my truck in their possession and It was essentially in worse condition than when I had dropped it off because I had to pay to have it towed to another mechanic to have the work completed. (One who was able to assess and repair the damage they had caused and have me back on the road in less than 2 days.) The money it cost me however, to repair not only the damage they did to my vehicle while it was in their possession (inside and out) but to also complete the work they were already paid in full to do, far exceeded the amount I was initially quoted to have the job done there originally. If youre thinking of having work done here, you should seriously re-think it. Even if you find yourself broken down right in front of this location, do yourself a favor and pay to have it towed to a reputable mechanic. In the long run, it will save you not only time and money but also the headaches of having to deal with the substandard, careless workmanship provided there and the string of new mechanical issues that will likely occur as a result.

Anonymous User

I carried my vehicle in for a simple oil change and tune up. I was told before leaving and after the oil change/tune up, that there was loss of compression and I would need to return for a diagnostic test. I pulled out of the location and immediately heard a hissing sound. I then pulled over to investigate the noise. There was a hose (intake hose I suppose) leaking air and was poorly wrapped in electrical tape. Upon returning the mechanics response was "I noticed the leak and I put the tape around it. I advised that it needed to be returned for a diagnostic test." My question for him was, "Why did you not do the right thing by telling me of the problem." There was no leak or puncture before my visit to the shop. The guy running the shop said he would replace the hose. He showed me the hose and it looked just like a puncture hole made by a flat head screwdriver. Did I mention I am only hitting on 5 of my 6 cylinders? The spark plugs installed in who knows what order. My advice? Never carry your vehicle to the Precision Tune Auto Care location in Duluth on Satellite Blvd. I bit $160.00.

K Cov

SCAM ARTIST!!! Just left this place. They are deliberately doing something to the cars or saying you have extra problems to get more MONEY out of you. I took a brand new jeep up there never had one issue, NEVER! I go up there for a oil change, came out a day later the oil censor light continuously comes on. I thought it may need oil. I check it, put a quart in. It goes off. Couple days later comes right back on. I take it back the guys says, "its just a little too much oil in it, let me drain some out for you". 10 minutes later sends some one else, a black guy. Which to me instantly let me know it was a problem, because why wouldnt the same guy tell me whats up? I go look under the car and this guy proceeds to tell me its a oil sensor out and it need to be replaced. I instantly lost it, because and no way shape or form am I clueless about cars. No one had anything to say, they spend more time trying to get me out then actually explaining how or where it came from. These people are complete SCAM ARTIST. I advise everyone not to go there save your money.

Alicia Daugharty

Do not come to this place. This is a scam and a rip off. They try to get you to get additional work on your car done and most if not all of their suggestions are not needed. If i could give them negative stars i would give this place a negative five. I literally live less than a mile from their location and my car wouldnt start after sitting in the parking lot for two hours. They guy tried to say he heard a problem worth the battery but never mentioned that. He only mentioned the engine and transmission. And never once notated it on the paperwork. Then he said the check engine light was on but it wasnt before or after he serviced my car. And again, why not mention this to me!?