Address: | 1400 Hudson Bridge Rd, Stockbridge, GA 30281, USA |
Phone: | +1 770-474-0355 |
Site: | walmart.com |
Rating: | 2.9 |
DE
Derek Wheeler
The service at the Tire & Lube center at the Hudson Bridge Rd Walmart was a huge disappointment and a big waste of time. After being told that it would take about 2.5 hrs to balance and rotate my tires I walked to another location to have lunch. I was called 1.5 hrs later and told that they could not work on my car...so I walked back to the front desk and asked what was wrong. I was told that the "passenger front nut was swollen and slightly stripped and needs to be fixed". I asked did they sell the parts and if not where could I find them. The woman behind the desk told me to ask the guys sitting outside. She followed me to them and I asked where can I find the parts and they listed several stores close to Walmart. I then asked the guys if they would begin work on my car if I went to get the parts and came right back, or would I be placed at the back of the line. One of them said, "Sir we are not on the clock right now, you will have to ask her." So I asked the woman who told me to talk to the guys the same question...she was standing two feet away from me looking at her phone...She told me that "she would no longer be working when I got back so she couldnt tell me if my car would be worked on right away". Unacceptable...Tell me something...even if I might not like the store policy... It seems as though the three of them were about to get off of work and they didnt want to start looking at any more cars. I would recommend avoiding the tire section or maybe just the day shift...Show some pride in what you do, instead of being lazy clock watchers!!!
MI
Michael Glidden
I have a mixed review of the Walmart auto service center. On the first instance, I had four tires put on my wifes car. I made it a point to express to them that they needed to be smooth as we do a lot of highway driving. The technician said he would do his best. As promised the tires were smooth as glass at highway speeds and I couldnt have been happier. The second time was not so good. The weekend before a long trip i was running low on time, as I usually change my own oil, so i figured Id take it to walmart and let them change it as I was getting last minute items for the trip. Half way through our trip I began smelling burnt oil, which is odd since its a 2013 vehicle. When We got back I climbed underneath the car and the entire under carriage was soaked with oil. They had over tightened the oil filter during installation which cut the Seal and it was spraying oil. Luckily I caught it before anymore oil loss and catastrophic engine damage could occur. If my wife had been driving she may not have noticed it until it was too late. Its an oil change, literally the most basic type of vehicle maintenance on the planet and they messed it up. The point is, be mindful and double check the work before leaving the shop and after a few miles of driving. Ask questions and if you dont like the answers, find another shop.
TH
That Girl
Went in for a oil change, get a call from shop while Im in store shopping. Get to oil change center and they request to speak with me because they claim to not be able to open my good. I clearly see the hoodlums is already open and stated this. He weirdly responds, " we cant get it up", so I put clip.... 1 second.... and open it. I walk off and he suddenly calls me back stating my dip stick is broken and they cant do oil change...... 1st, who doesnt know how to open a good on a car, 2nd ,I know he broke my dip stick because it all aS to weird. You untrustworthy bastards, I will never ever come their again and Im telling everybody that will listen how dishonest you were. AND IM DEFINITELY REPORTING YALL SORRY BASTARDS.....
SW
SW Hunter
Worst oil changing experience ever. Do not go to this Walmart for any automotive work unless you do not value your time. It seems route that you can go in there for a 30 minute job and they keep your car closer to two hours. The workers there seem to careless about their misappropriation of time. It is painful to watch them waste their clients time while they are in the back joking and carrying on. BE WISE AND DO NOT TAKE YOUR CAR TO HUDSON BRIDGE ROAD WALMART AUTOMOTIVE! Your money is better spent elsewhere.
CR
crystal calhoun
I have been to this auto Walmart three times in two weeks to get a oil change. Every single time I come they have still not ordered the oil filter for a 2015 Ford Focus. So you tell me when yall order supplies you dont order parts for a 2015 car. They said that my car is too new so they do not have my part. But its been two weeks, how often do you all order your stuff.
KR
Krissia Fonseca
Horrible service. Technicians are too slow, they take 15 minute breaks after they service a car. I even got here early 8:30 am they only had three customers wating (including myself) its 10:30 am my car is still sitting in the parking lot waiting to get serviced. Aint coming back.
MI
Mit Patel
If time really worth never visit this service they told me wait 30 mins at 70 clock in morning and work done at 10. They also break rule first come first service for their known people. Hugh disappointment.
JA
Jay Pee
Never ever go here for any auto needs. They told me it would be 45 mins. I got my truck 3 hours later. Slow as hell.