Address: | 5335 Beech Rd, Temple Hills, MD 20748, USA |
Phone: | +1 301-316-4242 |
Site: | cubesmart.com |
Rating: | 5 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 11AM–3PM |
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Teresa Ross
After researching public storage facilities for over a month, I initially decided on ez storage on Richie Road in Capital Heights, MD. What a mistake. The two managers were simply awful and showed no interest in trying to work with me in obtaining a storage unit with their facility. So I started researching again and decided to try CubeSmart on Beech Road in Temple Hills, MD. What a different experience. When I walked through the door I was greeted with big smiles and a genuine interest to help me. They were so, so nice to me. Before I actually visited the facility I had been in conversations with Tori who handled my paperwork. She was so helpful and pleasant. I see why they are an award winning facility. If you need a storage unit, I highly recommend them. Tell Tori I sent you!!!! TRoss
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Tameka Lee
Let me first say that I was in desperate need of storage at 545 pm..I was delighted to know that they were open till 6pm and I could access my belongings till 10 pm..Tey Ana was very helpful in my time of need and even stayed later to assist me.. a couple weeks later I accidentally left my locker open. With the lock on and David called me to tell me..unfortunately I was out of town but he promptly locked the unit down for me..Thank u to everyone at cube smart service has been amazing!!
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LendoSUPER Nintendo
My girlfriend and I had an amazing experience today with Monique (the GM) at CubeSmart ... who knew picking out a storage unit and moving boxes could be such a good time? haha. Seriously, the facility was nice, clean, and very secure (my girlfriend liked that the most). The whole process was easy and quick, we did a walkthrough, shared some jokes, learned the process, paid for the first month and were gone! Check them out for some specials and get in there if you need some storage.
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Eric Jackson
I actually had a reservation at another cubesmart location and came to this one by accident. However, they were so helpful and the facilities were very well kept, I decided to store my items here. Its been a great experience and the units are very nice. Its a smaller place so not too many are coming in and out of the building, and the location is very quiet. I look forward to continuing my relationship with this site and cubesmart.
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Derric Speight
Its a shame that this establishment is limited to the 5 star rating. The staff at this location always greet you in a comforting manner. It might be by phone giving you a courteous call to remind you of payment or when you are visiting your unit and they greet you with a neighborly hello. Keep up the good work. I am always recommending this location to others who are in need of storage space.
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Bernetta Robinson
I pay my bill at the Cube Smart every month, in person. The staff is always nice and friendly and accommodating. When I first got my unit there, I always asked someone to show me how to get to it (because I kept going the wrong way!!). They would always walk me to it. I really appreciated that! Everything was clean and inviting. Great team work and great hospitality!!
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Michael Canady
I wanted to rent a unit to store a motorcycle. Before I could even get my bike off the truck a young lady came out and stated "you cant leave that here!" I explained to her that I was looking for a unit; to which she replied they only had the largest units available. Needless to say, I decided to go to another storage company. FYI employees- Customers matter!!!
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Tina Rucker
I stopped by CubeSmart to pay a friend storage and upon entering the door I was greeted with a smile by Jamel and Monique. Jamel assisted me with my payment and he was very nice. The customer service I experienced was awesome!!! Thank you so very much Jamel and Monique for your phenomenal customer service!!!
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Debra Rose
Keyma was very professional and friendly. She made sure I understood all of the procedures and was very informative. The storage unit is perfect and the building is very clean. Oh yeah, the small computer screen thats sits on the counter is the bomb, my signature was perfect! Thank you Debra Rose
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Archie DC
I am so impressed with the Excellent customer service I received from Mrs. Monique. She took the time to explained in detail about my options for the best storage unit for my situation. The property is very clean and safe. Great Job to the CubeSmart company for having Mrs. Monique as a Manager.
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Dominique Jackson
I reserved a locker on Friday night and went on the following morning only to find it was too small...the staff was very kind and was able to assist me another unit that better fit my needs the same day. They were very polite and prompt in helping me. I would recommend to a friend.
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Karen Monroe
The entire process was smooth and easy! We called made a reservation for the unit size we wanted. Showed up was given a tour of the facility and showing of the unit and checked out. The two young ladies were awesome! You dont find great customer service like this often.
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Nicole B
The representatives were knowledgeable, clearly explained the entire process, & just simply were professional. The facility is safe with operating gates, lighting system, security cameras etc. .... Definitely would recommend this site.
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Jameka Black
Cubesmart in Camp Springs staff is very professional and very helpful and I aleays have a very pleasant experience. I would recommend this location. They always have smiling faces and great personalitys.
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Janae Love
The staff was very nice and friendly storage area was very clean they had a guy actually cleaning when we walk on elevator I would recommend this place over PS any day and there prices are better
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Darrell Miller
I have had a great experience with CubeSmart. The storage center is clean and great customer service. They will work with you along with coming with suggestion to help you with your storage.
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Thomas Cunningham
Clean, friendly, and super helpful. Princess was very courteous and was able to walk me through every step of the sign up process and gave me a detailed tour of the facilities. A hidden gem
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Karissa Orris
Ive been really happy with this storage facility. Its clean and easily accessible. The staff is incredibly friendly, professional, and helpful. Id recommend Cubesmart to anyone.
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Mark Hall
Been renting for over 5 years. The staff is always professional and courteous. Monique and Princess are very knowledgeable and great to work with. The facility is well kept!
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Marque Easton
I really appreciate a business who appreciates you! Great customer service and will definetley store here if I ever need storage in the future. Thank you princess!
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Yolanda Burgess
I loved the customer service that was given to me by Princess. The tour was great from start to finish. I am completely sold on them. The property was very clean.
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Riva LaDonna
The staff is very friendly, knowledgeable, and efficient. I really appreciate how quickly you Princess was able to get me in and out; Thank you!!!!
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Giovanny Morales
Great experience so far. Easy process for selecting a unit. Clean facility and carts are usually available to help move items. Keep it up!
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Kelly Graham
Everything went so smooth. Monique was an amazing help from her first call till we closed the deal. The location is clean and convenient!
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Katrina Tate
Excellent experience. Staff was very helpful with answering all of my questions and concerns. Nice clean and well maintained facility.
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Iva Benson -MDA-
CubeSmart in Camp Springs is great!! It is clean, the staff is very professional and I have never had an issue! I highly recommend it!