Charter Communications

2668 Crossing Cir D, Traverse City, MI 49684, USA

Address:	2668 Crossing Cir D, Traverse City, MI 49684, USA
Phone:	+1 855-757-7328
Site:	charter.com
Rating:	1.9
Working:	9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–5PM 12–5PM

Location

Photos 11

Reviews 20

Pat Gallagher

They are the most unethical business we have ever encountered. Finally fed up we called on 3/31 to end our contract at the end of April. By the next business day they had cut our service but repeated calls only got the recording that our area was experiencing service outtage. Upon checking we found NO ONE ELSE IN OUR NEIGHBORHOOD HAD CABLE PROBLEMS. So while trusting and waiting we missed the NCAA championship game. We have cut our internet too as we want no business with such an unscrupulous company. Wish I could rate them minus 5 stars!

Crystal Creech

I pay at this outlet and I never wait more than 5 min! They hooked me up right away. My hook up guy was great, very professional and quick. I only do internet and the connection is great and the price is right! Only problem I have with charter is the constant promotions in the mail and anytime I call for anything they keep trying to get me to bundle I have told them I dont even have a TV

Dane Hanrahan

I am rating the facility and the staff, not the companys services. The staff was very friendly and assisted me in getting the services of the previous residents of my house disconnected. We had a new account set up and a modem issued in under 15 minutes. The facility was clean but lacked seating which might be a downfall for older customers. Overall it was a painless experience.

Kathleen Killingbeck

Extremely disappointed in their automated phone system. It is nearly impossible to get a live person to talk to without waiting 10 min+ and jumping through multiple hurdles of questions in which if you answer wrong it hangs up on you.

Mike Willsey

Not pleased with the pricing. They lie about the intro offer and the price going up after two years. We have no competition to push them lower in pricing. The northern experience, little choices and theyre all to expensive.

James Hatton

I was lied to about pricing for the packages and options then when I report the problem instead of management calling me they have the salesman that lied to me call. Very horrible service and support.

jo gauthier

Very bad ,keeps you on the phone to long ,and did not keep appointment , had to call back , still have not heard from them still waiting bad service ,our phone is out and have on phone ,

Donna Hillard

So, its the middle of the top of the 10th inning of game 7 of the World Series and my cable goes out! I have no socially acceptable words to describe Charter Cable service right now!

Matt Rosenberg

I work at a Doctors office and the phone goes out they cannot get me anyone to help till 5 pm we close at 1pm gosh!!!!

Michael Liss

Literally the second the walking dead comes on your over priced service starts cutting in and out

Roger Dodger

Price gouging oligopily. Service cuts out and comes back on with no warning or recourse...

Elisabeth Bent

would give 0... store is okay but charter spectrum in general is a crime

Drew Ski

Hate charter. Always a pain to deal with. Wish there was an alternative.

Angie Murphy

They never get our bill right.. Always a fight when have to pay bill :(