U-Haul Moving & Storage of Inwood
| Address: | 20 Sheridan Blvd, Inwood, NY 11096, USA |
| Phone: | +1 516-239-6374 |
| Site: | uhaul.com |
| Rating: | 4 |
| Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 6:30AM–8PM 8AM–6PM |
Location
Photos 1
Reviews 16
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Anonymous User
DONT GO HERE! If I could give negative stars I would. I reserved and paid for merchandise online prior to visiting the location. When I got there to pick up my products (already paid for), the rep told me that they didnt have my order in their system. I showed him the confirmation email, he called his manager, and he told me.."they probably shipped it to another location". (5 seconds of silence)...Me: So what am I supposed to do? Ive already paid and booked this for pick up here....He had no answer for me and told me if I wanted to I could call his manager back and speak to her myself but she would tell me the same thing....that they will not give me the merchandise. Me: " So am I supposed to drive around to all of the u-hauls in the tri-state area until i find the one that has my merchandise?" His response.."i dont know what to tell you"...Needless to say after being treated that way he and I had somewhat of a heated exchange of words. I called his manager and she firmly told me that she would not release any merchandise and I should take it up with the head office. No one tried to even make a call, or apologize for any inconvenience...They simply didnt care.
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Anonymous User
Ive used this U-Haul more than once and I have yet found an issue. The staff is friendly, equipment is up to par. Just make sure you point out any dents in trucks you are taking with you , they normaly out a sticker where the dents are so that they know its not new damage to the vehicle but better safe that sorry. Other than that Ive had a great experience with this U-Haul truck service for many years.
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Anonymous User
Cleopatra Jones & the staff are extremely nice and polite at DISCRIMINATING. They have unfair late fee policies. The bill due date and late fee are accessed the same day. There is NO OTHER WAY AROUND THIS BEHAVIOR BUT TO TAKE INWOOD UHAUL & STORAGE TO SMALL CLAIM COURT TO SUE. DONT RENT FROM THEM
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Anonymous User
They run a tight ship at this U-Haul. Friendly and efficient. Well stocked with an impressive inventory of packing supplies. All the vehicles I have used from here have been in good condition.
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Anonymous User
I have used this uhaul more then a few times because it is local. Never had to hard of a time getting a rental and never hassled about the condition of any equipment.
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Anonymous User
They move terribly slow. Waited at the counter for over 5 minutes before being helped. I pre registered online and the check in process still took 10 minutes.
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Anonymous User
Smooth transaction. Both trucks I had needed an oil change but other than that everything was fine.
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Anonymous User
Good location, but people could be little friendly one an a while.
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Anonymous User
Fácil acceso.
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Anonymous User
Customer service was amazing. Im pleased
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Anonymous User
I find every moving equipment
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Anonymous User
Convenient with easy access
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Anonymous User
I could be better
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Anonymous User
Great management
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Anonymous User
great service
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Anonymous User
Convenient
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