Address: | 207-05 Linden Blvd, Cambria Heights, NY 11411, USA |
Phone: | +1 718-949-1400 |
Site: | uhaul.com |
Rating: | 3.5 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 7AM–7PM 7AM–5PM |
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Anonymous User
Spent a lot of unnecessary time here. Staff was friendly but the lines were way too long for 3 people to be working behind the counter. They gave me the keys to a truck that was blocked in and parked behind two other vehicles. Had to go back inside to have someone get the other vehicles out of the way. Felt like they slightly overcharged me (over the estimate I was quoted) in the end but I only needed the truck for less than 2 hours and the whole experience took longer than it needed to so I was over it and didnt make an issue about it.
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Anonymous User
Worst customer service. I was greeted with a nasty attitude like me showing up to rent a truck was an inconvenience to them. Rashell the customer service rep was rude with a nasty attitude. I will never use this location again. Plus when i asked if there was a military discount i was once again told with an attitude "not any more we dont". Way to treat your customer Uhaul. Guess i wont be using your truck for my PCS move.
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Anonymous User
Could have been better experience if the manager gave a courtesy call before giving truck away, not explaining contract and running off before dealing with a customer problem. Thank the associate for stepping up and taking care of the customers.
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Anonymous User
The general manager Steven Morales was rude and condescending. I came on a busy day and he was the only one working, took 30mins to get service
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Anonymous User
Dont bother staff service sucks. They have people constantly skipping you coming back several times and expect you to wait all day.
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Anonymous User
This is the best U-HAUL. I have used a lot of U-HAULs but this is the place to choose.
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Anonymous User
Salesperson was very very helpful, all my questions were answered
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Anonymous User
Great customer service, not enough 10ft box trucks.
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Anonymous User
Great service with well train attendant
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Anonymous User
I had a great experience in this place
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Anonymous User
Nice n clean trucks, n helpful staff
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Anonymous User
Great equipment and staff. Affordable
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Anonymous User
Great location, great inventory.
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Anonymous User
Nice for moving
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Anonymous User
Moving rental