Address: | 4950 13th Ave S #17, Fargo, ND 58103, USA |
Phone: | +1 800-888-1300 |
Site: | midco.com |
Rating: | 4.1 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 10AM–2PM Closed |
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Mike Harlow
I have used Midco;s for a number of years. I had their internet service in Drayton, ND until 8 years ago when I moved to Moorhead MN. Midco service was mot available in Moorhead when I moved so I suffered while using a mediocre local service. When Midco became available in Moorhead I again began using their internet service. There just is not any other internet service provider in the area that provides service that comes anywhere near the quality of Midcos service. Companies like Midco are fantastic for consumers because the high quality of their service forces competitors to raise the quality of the service they provide. If I could I would give Midco more than 5 stars for their internet service. I have also used Midcos VOIP telephone service which I felt was adequate and reliable but I didnt like paying the going rate for phone service so I now use a different companies VOIP phone service only because of the lower cost. That being their the case I can only give their phone service a 4 star rating. I am using Midcos cable TV service, I have their TIVO HD DVR in my living room and a couple of the TIVO mini units in bedrooms. I cant really say if their cable TV service is any better or worse than the other providers in the area. I dont feel that their is much, if any, in using the TIVO HD DVR over using their standard HD DVR. I did use a satellite television service for many years before switching to Midco, I feel that Midcos TV service is as good as satellite normally and much superior during summer storm and winter snow events. The problem I have is with the TIVO HD DVR, while normally performing very well the performance of the device is not consistent. Approximately once a week the unit needs to be powered down and allowed to reboot because it stops functioning properly. I have tried calling Midcos support but got at best mediocre service and ended solving problems myself. Their has never been the offer to have a service technician come to my home to analyze and/or fix any problem. so for that reason I will give their cable TV service 4 stars. In conclusion I have to say that I love my Midco, they just need to make some improvements in the equipment they provide and their customer support services. One good thing is that customer support is very rarely needed.
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TANYA GANGE
I have been using midco for about 5 months and I have absolutely no complaints. I have tried many other of the providers in Fargo and have had horrible experiences. Either there were over priced, or data was a ripe off. I have unlimited data and no surprise charges. Im just relived to finally find a place that my internet doesnt cut out or stop working, so annoying. Thank you for great service midco!!
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Joshua Everson
Im so excited to switch to this new provider, we have used cable one for years and have never been satisfied with the outcome or any other services of theres. I hear so many good reviews and upon talking to the customer service representatives they are very nice and polite and great working with
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Brian Smart
Wow. I moved here from Colorado and Illinois before that, and the service provided here at Midco is unreal! The office is very nice inside, the woman who helped me was fantastic, but most of all, I love their internet and cable! No hidden fees or data caps, along with reliable service.
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Kali Hensel
We just have internet through midco and we like the price BUT the internet is very slow and stops working a lot! Atleast once a day we have to unplug it to restart it to get it to work again VERY frustrating!!!!
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Vanessa Weber
Every time I call, I wait for 20-40 mins! Horrible.. no one has time for that! Also, they never answer even if youre on hold for that long and its close to closing. Such a waste of time!
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Sj Milz
Sadly had to even give a star. They never answer the phone and the internet is always either slow or down!! Worst service for our business in Fargo!
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Prakash Ghimire
Im not a midco customer but I like it at my work place.it is supper strong and fast...probably Ill soon switch to it in my home.
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Ryan Meyer
Great service, great prices, very reliable internet, friendly staff. I choose Midco over any other provider I have ever had.
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Kyle Olson
Midco is great. They provide a stable internet connection and no data caps. Cant ask for much more in an ISP.
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michael Koester
Quick service, and got my internet back up and running when my cable modem died.
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Nathan Henderson
So sad theyre not available in my new neighborhood on the north side yet!
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Kyle Kastet
Always great speed and tech help if needed!!!
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cybordemon
The best Internet provider I ever had.
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cassandra Olstad
Super helpful.
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Juan Gutierrez
Good cable