Address: | 1521 Walmart Dr #801, Lebanon, OH 45036, USA |
Phone: | +1 513-940-9201 |
Site: | centurylink.com |
Rating: | 3 |
Working: | 10:30AM–11:30PM 10:30AM–11:30PM 10:30AM–11:30PM 10:30AM–11:30PM 10:30AM–11:30PM Closed Closed |
TI
Tim P.
By far, the worst customer service of any Internet Provider in the local area (though Frontier gives it a run for its money). Had to call and restate my order three times due to bad note taking,shipping errors, and/or general incompetence. Took off work for installation date: no call, no show. Told later it was a "self install", but no modem arrived - it wasnt even shipped - and it was the wrong type (cable, not DSL). Still without service 4 weeks after initial order date. Completely unacceptable, and wouldnt recommend this provider.
KN
Knallhart Bryon
Customer service is awful. Set up an install date and time, and no one showed. I called in and they advised they would not be able to install until the following day. I took time off of work for this. I told them they can have their service. First impressions are everything in business. If you cant get that right, then you have no business.
RU
rustic39
Closed. CenturyLink has closed both Lebanon locations.