Time Warner Cable

1440 Commerce Park Dr, Tipp City, OH 45371, USA

Address:	1440 Commerce Park Dr, Tipp City, OH 45371, USA
Phone:	+1 844-757-2833
Site:	spectrum.com
Rating:	4
Working:	9AM–1PM 9AM–1PM 9AM–1PM 9AM–1PM 9AM–1PM Closed Closed

Location

Photos 5

Reviews 13

Danielle Caudell

Nothing but problems after problems. Very poor Internet speed. And the new cable box freezes and just plain doesnt work. I thought maybe it was I just didnt know how u use it correctly but that is not the case, Ive done everything that they say to do and still having so many problems. We have gone through 3 teirs of customer service trying to find a solution along with two technicians who came to my home. I just want to watch the freaking tv and I cant even do that cause its frozen!!!!! So beyond mad!!!! Putting in another call when hubby gets off work.

Danielle Jennings

Absolutely terrible. EVERY SINGLE TIME we go there, no matter what purpose, we have to call customer service hours later to turn our service back on. For some reason EVERY SINGLE TIME the lady there somehow manages to disable all of our cable boxes and modems. She is rude and always has a smart comment when Im just asking a simple question. Ive had so many corrections done to my account because she messes everything up. Glad we moved closer to a better location.

W.D. Wheeler

Best customer service I have ever had with a cable / internet provider so far. I just moved to the area, and the whole process of getting internet to the new place was quicker and easier than I expected. The staff was friendly and seemed to have a sincere interest in helping their customers... The complete opposite of the grouchy, pushy, sales oriented customer service I am used to from the industry.

Jack Williams

The TWC employees at this location are great. Super friendly & helpful with any issue Ive had. There is rarely a line to wait. I will drive 20 minutes to this location rather than the one on Leo St in Dayton (10 minutes away). Just remember if you use this place, they go to lunch from 1pm - 215pm.

Tom Brunswick

By far the rudest people (Tipp City) I have ever dealt with, the young woman talked to me like I was dirt and with that and the fact my bill just went up $30 per month, I will be dropping this service at the beginning of the month after 25 years.

Tracie Russell

Since Spectrum has taken over time Warner the company has turned into a big joke. Over charging your bill. I took them there boxes back the fist of June and the charge us for the whole month

Max Alexander

Its nice to have a local office, but they seem disconnected from the main folks. They were confused as to why I came in. But then helped me out and closed my ticket.

Ruth Burchell

Our technician was right on time and had everything installed in less than 20 minutes. Very happy. Will give a follow up post on the actual internet speed later on.

tony tibbs

They worked with me on my old account and turned my service on immediately,theyre really awesome people.

Alex Friend

Very friendly and helpful folks working at this location.

Brad Hobart

Always get great help from these ladies!!

Michael Petrosky

Sara is very friendly and helpful

Michael McNerney

Sara did a great job.