Address: | 3775 W Powell Loop, Gresham, OR 97030, USA |
Phone: | +1 503-756-3529 |
Site: | robsautorepairllc.com |
Rating: | 3.6 |
Working: | 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM Closed Closed |
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Tiffany Wilson
Our experience with Robs was not for auto repair, but for a UHAUL rental. We made our reservation the night before and on the morning of pick up we were running a bit behind so we tried to call Robs and got no answer. Then we called UHAUL customer service and they pushed our reservation time up by half an hour so that when we arrived we were actually 5-10 minutes early. The gate was locked and noone around so we tried calling the number on the fence. .. no answer. Called UHAUL customer service back 2 more times while standing out front and walking around building... they insisted that according to their records the shop was open. Finally the UHAUL employee got a hold of a man who I assume was Rob and he then walked out of the building to unlock the gate. I made a comment about how we had been out there waiting and calling and he told me that we hadnt because he has cameras and knew we hadnt been out there. I reiterated that yes we had been out there and called UHAUL multiple times then he angrily said he was refusing us service and began locking up the gate. He threatened to call the police when my husband yelled for him to come back and talk to us. I would rate this business with negative stars if I could based on this experience. He is a jerk and obviously knows nothing about customer service!
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Kulena V
This is my 3rd and last experience with Rob. Mercedes E320 2001 was stalling on me then running. took in Mon AM..not even looked at till Weds AM when was told would be done Tues. Google said i needed a crankshaft sensor and I told that to Rob who scoffed said he would see. Every time Ive had service customer service is lacking I have to call on my car repeatedly, took an extra day last visit cause they got wrong oil for an oil change is 3 days. This visit I called Weds before closed to be told my car had nothing wrong but brakes done wrong. That an old code was showing up(what I had said it was) and all was good for <$60 to look at brakes. Well I called them after car died a mile from shop. I have now had no car 3 days and still doing what it was. Rob offered at first to get the crankshaft sensor for $300 part I asked for Mon and fix but when I pointed out I was right to start with he got offended I was telling him his job and said he wouldnt see my car again. WOW. Left me stranded. Now needing to find someone to fix what I asked to start, get to work now had time off for this and my car is still on the side of the road a mile from house. Be forewarned this business does not know how to give timely estimates, fulfill their commitments and or do what is needed.
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J Mund
Beware. Get a second opinion. Rob printed out that my rear brakes were only at 20% and my front brake pads are at 0% and rubbing agaist the rotors. I had my friend who is mechanic check and he measured the brake pads with a caliper and said that my rear breaks hardly have any wear on them and there was still pads on the front. My friend took off the rotors and I saw for myself. Also even with an appointment my wait was long. Six people with brethlizer devices came in and were served ahead of me. After waiting for two and half hours to get my brakes inspected, I asked to use their bathroom. They refused me and told me to walk to the store.
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Olin Mittan
Robs is great! Been taking my cars to Rob for 15 years, and always happy with their work. Fast, friendly, and fair prices. Theyve worked with me on several occasions to find the best solutions, and have saved me money too. They care about their customers, and the cars they service.
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Keith Brown
Always a great service experience at Robs. We are fairly new to the area and glad we found Robs for our car service. Open and honest communication and work was done on time and as described. We will continue to use Robs. Great service by great people!
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Chad Gillock
Rob is knowledgeable, friendly, and fair. He wont pressure you to do anything that isnt necessary. Hell even give you a list of parts that he recommends that will fit your budget. He has worked on my cars and my friends cars.
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Christine Zayas
I have an 2003 Windstar, and Ive had everything done from oil changes to tie rods. Rob is extremely nice,fair and has always been honest and forthcoming. Quality work. Cant say enough good things. Highly recommended.
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Kate Eakman
Excellent customer service. Cost was under the estimate. They even worked over time to get it finished before Christmas! And then picked me up when it was ready. Good people, good quality work. Glad we found Robs!
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Laura Tigert
Ive been taking my car and now my boyfriends car here for the past year and Rob is fair and I trust him... a good honest mechanic is hard to find be hes a good one! Highly recommend
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Timothy Forester
Always a pleasure to work with Robs. They have been trying to help us with a nagging problem in an older car, nice to see how much they care about what they do.
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john sikorski
Robs Auto Repair is great. The were able to replace a side view mirror and reuse the original color cover plate, with minimal cost and downtime to my vehicle.
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Gabriel Teckenburg
did a break job next day had leaking break fluid then threw me another charge and still didnt fix the problem.. i fixed it myself, and havent gone back since.
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Randolph Reazor
Dad would still taking his vehicle there if we lived near there! He always had great things to say about Robs Auto Repair in Pottstown, PA~!
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Elena Litchfield
I finally found a trustworthy place to take my car for routine maintenance and repairs. I will return to his shop in the future for sure!
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daniel samoylch
There was a guy who was totally hitting on my sister... his costumer service is not so called professional.
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Jason Dugan
Very honest shop. Great pricing. Takes the time explain things so you understand completely you options.
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yakface100
Rob’s auto repair is great. I’ve been coming here for years and have never had a bad experience.
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Carol Schuehler
Reliable, professional service. I am glad my co-worker told me about Robs Auto Service.
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lsletizia
Very honest and reasonable best place to take your car for repairs
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Tom Alessi
Always get good service and prices are good too!
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Matt Stockert
Grate people. wonderful experience